Ratings based on 348 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 18, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 29, 2023 on Expedia
5 out of 5
by A traveller

Posted May 1, 2023 on Expedia
nice hotel but not very walkable
5 out of 5
by A traveller

Posted Apr. 21, 2023 on Expedia
The property was nice and clean at that price point and the staff was helpful and friendly. There is a rather empty mall and some restaurants below the hotel. Walkable but still quite far from the nearest metro station.
4 out of 5
by A traveller

Comfortable stay

Posted Jan. 27, 2021 on Hotels
Fitness center & self laundry (need to pay) are available. The lighting in the room is a bit dark. Shopping mall & restaurants are nearby, good location
Comment from Hotel Management
Jan. 28, 2021 by m, Hotel Management
Dear guest, thank you for your comments. To provide high quality service for every guest is our service standard and commitment. We will try to do better. We sincerely invite you to come again~
4 out of 5
by A traveller

Posted Jan. 7, 2021 on Hotels
Comment from Hotel Management
Jan. 11, 2021 by m, Hotel Management
亲爱的客人您好,感谢您下榻深圳宝安华盛希尔顿花园酒店并抽出宝贵时间分享您的入住体验。我们酒店是希尔顿全球在中国运营的第一家希尔顿花园酒店,我们严格秉承希尔顿集团的运营理念,将殷勤好客和呵护备至的服务带给每一位到店的客人,使每一位贵客都宾至如归。我们酒店全方位现代化的设施配备,不仅能够满足您出行的各项所需,还能无缝契合您的休闲所需,24小时便利店,投币式洗衣及烘干机,让您的旅途无忧,清爽迎接每一天。无论是到深圳商务公干、休闲度假,还是周末小歇,我们酒店值得信赖、亲切友好的员工将随时欢迎您的到来。再次感谢您对我们酒店的喜爱!我们期待与您的下一次相遇,祝您生活愉快!
5 out of 5
by A traveller

Posted Dec. 23, 2019 on Hotels
Great! Will always come back!!
Comment from Hotel Management
Dec. 24, 2019 by HGISZ, Hotel Management
Thank your for Choosing Hilton Garden In Shenzhen Baoan. We look forward to welcoming your next arrival.
5 out of 5
by A traveller

Great Hotel

Posted Nov. 26, 2019 on Hotels
I had a layover and stayed only one night, but I will definitely stay here again. The bed was comfortable, the room was clean, spacious, and comfortable. The young lady at the front desk was extremely helpful, patient, and friendly. The customer service alone was enough to make me come back to this hotel
Comment from Hotel Management
Nov. 27, 2019 by HGISZ, Hotel Management
Dear, Thank you very much for your affirmation of us. We are honored to look forward to seeing you again. Hope you have a nice day !
4 out of 5
by A traveller

Not too bad

Posted Sep. 15, 2019 on Hotels
Good hotel but area is far and a little inconvenient. Service is okay and they speak relatively ok English.
Comment from Hotel Management
Oct. 23, 2019 by Hilton Garden Inn, Hotel Management
Thank you for your comments. We look forward to welcoming your arrival.
5 out of 5
by A traveller

Posted Aug. 26, 2019 on Expedia
I wish there were more things to do around the hotel.
Comment from Hotel Management
Aug. 29, 2019 by kenny xiao, Hotel Management
Thank you for staying at the Hilton Garden Inn Shenzhen Bao’an on your recent visit and taking the time to complete our guest questionnaire form. Hilton Worldwide and all of us at the Hilton Garden Inn take pride in providing our guests with the highest standards in hospitality. We look forward to hearing our guests' comments in order that we may maintain or improve our services and facilities. We appreciate your patronage and look forward to welcoming you back at your next stay in Bao’an .