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Wyndham Grand Shenzhen

4.5 star property
4.5-star luxury hotel near Huaqiangbei, connected to a shopping center

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Photo gallery for Wyndham Grand Shenzhen

Lobby sitting area
Front of property
Premium bedding, down comforters, minibar, in-room safe
Indoor pool
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Parking included
  • Air conditioning

Explore the area

View in a map
2009 Caitian Road, Futian District, Shenzhen, Guangdong, 518033
  • Place, Shenzhen Central Park
    ‪8 min walk‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪12 min walk‬
  • Place, Huaqiangbei
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪23 min drive‬

Room options

View all photos for Presidential Suite Room

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite Room

  • Sleeps 2

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (Upper Floor)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking (Upper Floor)

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed, Non Smoking

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking, City View

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 Twin Bed, Accessible, Smoking

Premium bedding, down comforters, minibar, in-room safe

Room, 1 Twin Bed, Accessible, Smoking

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Grand Deluxe Suite King Bed Room

Premium bedding, down comforters, minibar, in-room safe

Grand Deluxe Suite King Bed Room

  • Sleeps 2

View all photos for Superior King Bed Room

Premium bedding, down comforters, minibar, in-room safe

Superior King Bed Room

  • Sleeps 2

View all photos for Superior Twin Bed Room

Premium bedding, down comforters, minibar, in-room safe

Superior Twin Bed Room

  • Sleeps 2

View all photos for Deluxe King Bed Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Bed Room

  • Sleeps 2

View all photos for Deluxe Twin Bed Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Bed Room

  • Sleeps 2

View all photos for B.Duck room

Premium bedding, down comforters, minibar, in-room safe

B.Duck room

  • Sleeps 2

View all photos for Paul Frank Family Theme Room

Premium bedding, down comforters, minibar, in-room safe

Paul Frank Family Theme Room

  • Sleeps 2

View all photos for Grand Deluxe Apartment Room

Premium bedding, down comforters, minibar, in-room safe

Grand Deluxe Apartment Room

  • Sleeps 2

View all photos for Club Suite King Bed Room

Premium bedding, down comforters, minibar, in-room safe

Club Suite King Bed Room

  • Sleeps 2

View all photos for Deluxe Apartment, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Apartment, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Premium bedding, down comforters, minibar, in-room safe

Executive Queen Room

  • Sleeps 2

View all photos for Deluxe Suite King Bed Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite King Bed Room

  • Sleeps 2

View all photos for Heka AI Deep Sleep Room

Premium bedding, down comforters, minibar, in-room safe

Heka AI Deep Sleep Room

  • Sleeps 2

View all photos for Themed Room (King Bed)

Premium bedding, down comforters, minibar, in-room safe

Themed Room (King Bed)

  • Sleeps 2

View all photos for Themed Room

Premium bedding, down comforters, minibar, in-room safe

Themed Room

  • Sleeps 2

View all photos for Boutique Family Room

Premium bedding, down comforters, minibar, in-room safe

Boutique Family Room

  • Sleeps 3

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About the area

Shenzhen

City center stay.Your stay at this Futian hotel places you within 2 miles (3 km) of Shenzhen Convention and Exhibition Center and Shenzhen Central Park. Huanggang Border Crossing and Shenzhen Civic Center are also within 2 miles (3 km).

What's nearby

  • Shenzhen Central Park - 8 min walk - 0.7 km
  • Shenzhen Convention and Exhibition Center - 12 min walk - 1.1 km
  • Shenzhen Civic Center - 16 min walk - 1.4 km
  • Huanggang Border Crossing - 2 min drive - 2.5 km
  • Huaqiangbei - 2 min drive - 2.4 km

Getting around

  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Gangxia North Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 35 min drive

Restaurants

  • ‪天與水 - ‬6 min walk
  • ‪湘辣辣 - ‬6 min walk
  • ‪McDonald’s (麦当劳) - ‬8 min walk
  • ‪筷子饭店 • Chinatown Bistro - ‬10 min walk
  • ‪陶陶居 - ‬5 min walk

About this property

Wyndham Grand Shenzhen

4.5-star luxury hotel near Huaqiangbei, connected to a shopping center
Wyndham Grand Shenzhen offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 6028 square feet (560 square meters) and includes conference space. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the luxury Wyndham Grand Shenzhen. A train station pick-up service and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

  • 268 guestrooms or units
  • 35 levels
  • Meeting rooms
  • 6028 sq ft of conference space
  • 560 sq m of conference space
  • Built in 2014
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Wyndham Grand Shenzhen offers 268 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 120 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 120 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen
Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen Shenzhen
Wyndham Grand Shenzhen Hotel Shenzhen

Wyndham Grand Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 324 out of 574 reviews
Rating 8 - Good. 180 out of 574 reviews
Rating 6 - Okay. 43 out of 574 reviews
Rating 4 - Poor. 17 out of 574 reviews
Rating 2 - Terrible. 10 out of 574 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Audra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

YANFANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is good to everywhere.
Stayed 5 nights in May 2025

8/10 Good

Athena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location and 3 mins walk to One Avenue or othwr eateries. The reception upgraded us. Very pleasant stay
Stayed 1 night in May 2025

8/10 Good

Ravi

Stayed 2 nights in Apr 2025

4/10 Poor

Pan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a very strong smell of smoke, and I expressed my concerns to the front desk staff. They arranged for a cleaning lady to come to our room and spray air freshener, but that was all they did. Another terrible experience occurred during breakfast at their cafe buffet when I saw a huge cockroach crawling near the coffee machine. Overall, it was a very disappointing stay.
Stayed 2 nights in Apr 2025

6/10 Okay

Tammy

Travelled with family
Disliked: Property conditions & facilities
The hallways were stuffy and u can smell smoke. Spacious rooms. Poor workmanship of the bathroom. Bath tub doesn’t look the greatest.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

April stay

WiFi connection was bad, but room service and reception service was good. Cleanliness was good
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Wai Chuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service is excellent
Stayed 3 nights in Mar 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
The room is huge with nice view Indoor poor is nice too Location is convenient
Stayed 1 night in Mar 2025

6/10 Okay

Morgane

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ling Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to all place
Stayed 1 night in Feb 2025

10/10 Excellent

Jaren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very big and spacious, not to mention comfortable too!
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another excellent stay in this wonderful hotel!
Stayed 3 nights in Feb 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
This is at best a 3 star property. “Executive” lounge and offerings were a joke. It exists, but does not live up the star rating. First room smelled of smoke even though whole floor was non-smoking. Requested a rollaway bed - less comfortable than the sofa, it bowed down like a hammock. Concierge could point to area restaurants, but not much else. Only benefit is proximity to MRT station and several shopping malls including IN TOWN which had great food options. Will skip this property and other Wyndhams going forward. Terrible experience for family trip
Stayed 2 nights in Dec 2024

6/10 Okay

Yen Fei

Stayed 3 nights in Dec 2024

10/10 Excellent

taige

Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Fantastic quality hotel with exceptional value in this amazing futuristic city - WOW!
Stayed 5 nights in Oct 2024

6/10 Okay

Constantine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enforcement of rule/regulation. I requested and got a non-smoking room on a non-smoking floor. But my first afternoon nap was interrupted by a strong cigaret smoke that poured in from the connected room next door. When I questioned the smoke detector system, the staff lightly mentioned that it was not functional. This is a safety issue! And when I pointed out the notice of government regulation on non-smoking and fine of 500 yen, the manager responded that they had no authority to stop the offender! Is it not the right of property owner to enforce regulation within their property? The safety deposit box has a hole for a power line connecting the inside of the box to the outside socket. What happens if there is a power outage? Can't open the box or the box will open by itself? Weird - I have never seen anything like this in 60 years of travelling. The room is rather dimmed. The house keeping staff is wonderful - friendly and helpful!
Stayed 6 nights in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel in this vibrant city
Stayed 2 nights in Sep 2024

8/10 Good

Marjory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Shenzen. Close to the Hong Kong Futian border crossing.
Stayed 1 night in Sep 2024

6/10 Okay

YANG HYUN

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jain, TWP Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a cigarette smell in the room. Although staff spray some air refresher, still can smell it
Stayed 5 nights in Aug 2024