Ratings based on 219 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.1 Service & staff
3.5 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 28, 2024 on Hotels
by A traveller
Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
Apr. 10, 2024 by Anchala , Hotel Management
Dear Louise ,Thank you for your feedback.
by A traveller
Posted Feb. 19, 2024 on Expedia
Good service when an issue arose with the room.
Attentive and dealt with within minutes. Very happy with the room and location. Good stay overall
by A traveller
Posted Feb. 13, 2024 on Expedia
The reception is not manned adequately. We run out of toilet paper and when I went to reception to ask there was no one there.
The room is not cleaned daily
by A traveller
Posted Feb. 3, 2024 on Expedia
The moment we opened the door , beautiful little balcony, couldn't fault the place , very comfy stay.... wish there was breakfast!!!
by A traveller
Awful
Posted Jan. 29, 2024 on HotelsArrived at the property at 10.30pm no receptionist to greet us and tell us where our room was. The bedroom key was in a lock box outside the property and the numbers had been rubbed of the lock box so struggled to see the numbers. Hallways looked like they had not been cleaned or hoovered in months, hallways also smelt of smoke. Had to go on a hunt to find the room, there was no signs to say which way the rooms was. Stairs doors not labelled. Eventually found the room after 10 Minutes of looking. When inside the room found that there was next to no toilet roll, no sugar, 2 pots of milk. Bathroom shower tray was grotty and there was next to no water coming out of the shower head, bed was uncomfortable, pillows terrible, bedroom window does not close, black hairs on the bedding, black marks on the bedding. There was people shouting and screaming all night from when we got there and then someone above us was drilling and banging until 1am. There is a sign saying keep the noise down but that was definitely not the case. There was nobody there this morning to speak to about putting in a complaint. We did not feel safe in the room at all.
by A traveller
Posted Jan. 29, 2024 on Hotels
by A traveller
Mr
Posted Jan. 21, 2024 on HotelsNo light in toilet had to use phone light .no contact available for problems, room door didnt closes and latch to fire regulations
by A traveller
Posted Jan. 14, 2024 on Hotels
Tiny room, hardly any space to move. Hallways stank of smoke.
by A traveller
Posted Jan. 14, 2024 on Expedia
