Ratings based on 1,211 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
85% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 1, 2024
The Hemlock Lodge is a true gem, steps away from mutiple hiking trails. Our room was clean and comfortable, staff was helpful, and the breakfast included in the stay was perfect. Thank you!
Comment from Hotel Management
Apr. 4, 2024 by Tim Hibbard, Park Manager, Hotel Management
Thank you Mary for staying at Natural Bridge! We do hope you come back and visit us again soon!
5 out of 5
by A traveller

Posted Mar. 15, 2024 on Expedia
This hotel is right in the heart of everything. If you’re looking for a brand new or remodeled hotel this isn’t it but the bed was beyond comfortable, the balcony was gorgeous and the room was clean and spacious
Comment from Hotel Management
Mar. 26, 2024 by Tim Hibbard, Park Manager, Hotel Management
Thank you Keri for staying at Natural Bridge! We do hope you come back and visit us again soon!
5 out of 5
by A traveller

The best

Posted Mar. 15, 2024 on Hotels
It was a good trip and I loved the view
Comment from Hotel Management
Mar. 26, 2024 by Tim Hibbard, Park Manager, Hotel Management
Thank you Samantha for staying at Natural Bridge! We do hope you come back and visit us again soon!
4 out of 5
by A traveller

Posted Mar. 10, 2024 on Expedia
Comment from Hotel Management
Mar. 31, 2024 by Tim Hibbard, Park Manager, Hotel Management
Thank you Tristan for staying at Natural Bridge! We do hope you come back and visit us again soon!
5 out of 5
by A traveller from Bloomington

Posted Mar. 10, 2024 on Expedia
Comment from Hotel Management
Mar. 31, 2024 by Tim Hibbard, Park Manager, Hotel Management
Thank you Kimberly for staying at Natural Bridge! We do hope you come back and visit us again soon!
5 out of 5
by A traveller

Posted Mar. 10, 2024 on Hotels
Comment from Hotel Management
Mar. 14, 2024 by Tim Hibbard, Park Manager, Hotel Management
Thank you Jonathan for staying at Natural Bridge! We do hope you come back and visit us again soon!
4 out of 5
by A traveller

Posted Mar. 8, 2024 on Expedia
Comment from Hotel Management
Mar. 31, 2024 by Tim Hibbard, Park Manager, Hotel Management
Thank you Keith for staying at Natural Bridge! We do hope you come back and visit us again soon!
5 out of 5
by A traveller

Posted Mar. 6, 2024 on Expedia
Great place
Comment from Hotel Management
Mar. 14, 2024 by Tim Hibbard, Park Manager, Hotel Management
Thank you Kimberly for staying at Natural Bridge! We do hope you come back and visit us again soon!
4 out of 5
by A traveller

Spring Break Hiking 2024

Posted Mar. 5, 2024 on Hotels
Clean and comfortable rooms. Staff was helpful and pleasant. Location was convenient to all hiking trails. Restaurant served good food. Will definitely stay again.
Comment from Hotel Management
Mar. 14, 2024 by Tim Hibbard, Park Manager, Hotel Management
Thank you Jeff for staying at Natural Bridge! We do hope you come back and visit us again soon!
2 out of 5
by A traveller

Posted Mar. 4, 2024 on Expedia
Worst beds ever!! Hard as a rock mattress with no health code required mattress protectors on the beds. When I inquired at the front desk, I was told all the beds were like that and she gave me the name of the park manager Tim Hibbard as to be the one who didn't think keeping guests free from bed bugs or soiled mattresses was important. Other wise, everything else was fine.
Comment from Hotel Management
Mar. 14, 2024 by Tim Hibbard, Park Manager, Hotel Management
Thank you Rachel for staying at Natural Bridge! We do apologize that we did not meet your expectations.