190 Stadium St, Gateway North Plaza, Smyrna, DE, 19977
Bayhealth Emergency Center - Smyrna
Place, Bayhealth Emergency Center - Smyrna
4 min drive
Delaware State University
Place, Delaware State University
9 min drive
Dover Mall
Place, Dover Mall
9 min drive
Millville, NJ (MIV-Millville Municipal)
Airport, Millville, NJ (MIV-Millville Municipal)
93 min drive
Room options
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
8.08.0 out of 10
Very good
47 reviews
(47 reviews)
24 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
7.87.8 out of 10
Good
22 reviews
(22 reviews)
24 sq m
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
9.29.2 out of 10
Wonderful
5 reviews
(5 reviews)
23 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
24 sq m
Sleeps 2
1 King Bed
About the area
Smyrna
In Smyrna .At this Smyrna hotel, you'll be within 3 miles (5 km) of Bayhealth Emergency Center - Smyrna and 9 miles (15 km) of Snowland. Also within 9 miles (15 km) are Delaware State University and Delaware State Police Museum and Education Center.
What's nearby
Bayhealth Emergency Center - Smyrna - 4 min drive - 5.2 km
Delaware State University - 9 min drive - 14.8 km
Dover Mall - 9 min drive - 15.1 km
Firefly Music Festival - 10 min drive - 17.6 km
Dover Downs Casino - 10 min drive - 15.8 km
Getting around
Philadelphia Intl. Airport (PHL) - 69 min drive
Restaurants
Wawa - 7 min walk
Royal Farms - 3 min drive
McDonald's - 5 min drive
Wawa - 5 min drive
Royal Farms - 7 min drive
About this property
Quality Inn Smyrna
Enjoy the outdoor pool at this Smyrna hotel
Quality Inn Smyrna offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Quality Inn Smyrna also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
This Smyrna hotel is smoke free.
70 guestrooms or units
Breakfast available (free)
Business facilities
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Newspapers in lobby (free)
Elevator
No smoking on site
1 conference room
Quality Inn Smyrna offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Food and drink
Free self-serve breakfast available daily 6:30 AM to 9:30 AM
Things to do
Gym
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Room amenities
Entertainment
TV with premium cable channels
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Food and drink
Coffee/tea maker
Limited room service
More
Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 150 per accommodation, per stay
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Best Western Smyrna
Quality Inn Smyrna
Quality Smyrna
Quality Inn Hotel
Quality Inn Smyrna
Quality Inn Hotel Smyrna
Quality Inn Smyrna Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 314 out of 1000 reviews
10 - Excellent
314
Rating 8 - Good. 341 out of 1000 reviews
8 - Good
341
Rating 6 - Okay. 179 out of 1000 reviews
6 - Okay
179
Rating 4 - Poor. 97 out of 1000 reviews
4 - Poor
97
Rating 2 - Terrible. 69 out of 1000 reviews
2 - Terrible
69
7.8/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
7.4/10
Property conditions & facilities
Reviews
4/10 Poor
Amber
Business traveller, Travelled with partner
Nov 10, 2025
Liked: Cleanliness
Disliked: Amenities
Tv didn’t work. The breakfast was just waffles no protein
Staff did bare minimum, including engaging with customers (me). Rooms and hallways were incredibly hot. Bathroom had damaged sink. Television very small. No USB charge ports in the room. Had to move the furniture to find outlets.
Geoff
Stayed 1 night in Sep 2025
4/10 Poor
Patrick
Travelled with family
Oct 5, 2025
Disliked: Cleanliness
The shower curtain and area around the tub were very dirty, stained, mildewed. Washcloth was stained/dirty.
We were woken early by an alarm in the next room.
Breakfast was minimal.
The hotel was hard to find. There are no signs on the road.
The room had stale smelling towels. The complimentary bath supplies were either empty or half used. There were items left in the fridge. Not sure when the last time the room was vacuumed. The TV was old and made a horrible noise when first turned on. The only good thing was the bed was very comfortable. The staff were not friendly and usually sitting around in the lobby or nowhere to be seen.
Catherine
Stayed 4 nights in Sep 2025
2/10 Terrible
Akpe
Travelled with partner
Sep 28, 2025
There is a terrible smell in the lobby and in the room. Towels are dirty. I have to go to Walmart to get bed sheets and towels to use. I couldn’t have coffee for breakfast because of the smell.
I spent the night on 9/16 in room 206. The bathroom floors needed to be deep cleaned as there was caked up dirt in the crevices and corners. Only 3 channels on the tv worked and there was an x on the comforter with a magic marker.
I spent a second night on 9/19 (these reservations were made in advance as I was in town for a funeral). This time I was in room 216. It was clean, comfortable, & all tv channels worked. The only issue this time was at check in-the desk clerk was trying to charge me a 2nd time when the room was paid in advance.
Overall, this hotel needs LOTS of updates. I wouldn't recommend it. My suggestion would be to stay in Dover or Middletown.
This is a nice hotel to stay food places close by in walking distance. The pool was nice and clean . The breakfast could of been much better it wasn't a big selection at all . Eggs , toast, waffles, cereal, bagels in a package, and muffin in a package and banana. The coffee was nasty the cream was nasty the o.j ran out and breakfast was over so they didn't refill it . I stayed two nights and the breakfast was the same thing nothing different. The second morning the fire alarm went off early in the morning scaring the heck out of you . And you get no call or announcement saying force alarm or anything. Nobody alerted the consumers to keep us calm and not panic. The staff needs to do better in that aspect. Other than that it's a nice hotel to stay at if you in the area
piff
Stayed 2 nights in Aug 2025
6/10 Okay
Juliet
Travelled with family
Aug 11, 2025
Liked: Property conditions & facilities
For an overnight stay, the location was convenient. The room (217) was satisfactory. The bed was comfortable. On the surface, the bathroom appeared clean, however, the toilet had a very dark ring just under the lip of the porcelain. I wasn't sure if it was bacteria growth or what. When I flushed, it did not go away. I told the representative at the front desk and he said he would inform the housekeeper. Please address this condition as soon as possible. I think some special attention should be given to this situation. If I were staying longer, I would have requested another room.
Your attention to this matter would be appreciated by others.