Note fondée sur 125 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de MODESTO
Publié le 6 mai 2024
Clean and modern.
Commentaires de Gestion de l’hôtel
8 mai 2024 par General Manager, Gestion de l’hôtel
Dear Heather,Thank you for taking the time to leave us a review. We are glad that our high standards of cleanliness and modern flair made a positive impact on your stay with us. It was a pleasure to have had you as a guest, and we look forward to welcoming you back.
par un voyageur
Publié le 29 mars 2024
There was hair in our bathtub and hair in our towels. We wanted to use the steamer in the room, but it had mold in it. The pool area also smelled like feet and there seemed to be a plumbing issue because the water around the pool was not draining.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Dixy,While we thank you for being our guest and sharing your feedback, we are sorry you had concerns with the room and pool area. Please know we are constantly working to improve and will be sure to review your comments with our team. We look forward to welcoming you back again soon.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
par un voyageur de east hartford
Publié le 16 févr. 2024 sur Expedia
The staff was amazing. They were very friendly and always interacting with my kids in a very pleasant way. The down side: parking is valet only and you have to pay $30/day for that service. Also, there’s a resort fee of $45/ day plus tax. Steakhouse is overpriced and mediocre-but the staff in the steakhouse were absolutely amazing.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Kay,We're delighted that our team enhanced your visit with their friendly interactions, especially with your children. However, we acknowledge your concerns about valet parking and your dining experience at the steakhouse. While we're pleased the steakhouse staff positively impacted your visit, we're taking your feedback seriously to address and improve our offerings. Thank you for choosing Margaritaville Resort Lake Tahoe, and we hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Sorry that included breakfast has disappeared. The entrance area is cold!!
doors open at same time and cold air flows in . Revolving doors or one closing before other opens would be helpful.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Elizabeth,We appreciate your feedback, and we're happy to see your overall stay was pleasant. However, we apologize for any disappointment with the change to our breakfast policy. The nominal fee allows guests to choose from fluffy pancakes piled high, housemade oatmeal, fresh fruit, yogurt, eggs every way you can imagine, and classic breakfast staples like bacon and breakfast potatoes. Thank you for your suggestion about the door setup. We want to create a warm, welcoming environment, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.
par un voyageur
Publié le 15 févr. 2024 sur Expedia
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Hotel personnel were very friendly and accommodating. The hotel common areas and rooms were fresh and clean. The only issues we had were the valet and bell at check-in were overwhelmed and unsure. And, only 3 of 4 elevators were working most of the time and many of the up/down/arrival indicator lights were inoperative.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Jodi,Thank you for being our guest and for taking the time to share your valuable feedback. While we are delighted you enjoyed your stay overall, thanks to our friendly staff and clean, comfortable accommodations, we are sorry not everything was perfect. All of your comments, both positive and constructive, are important to us and will be shared with the team. We look forward to welcoming you back for another great visit.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Rooms were really nice and clean! Close to great shopping and casinos. Would definitely stay here again
Commentaires de Gestion de l’hôtel
18 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Gabriel,We are thrilled you enjoyed your stay at Margaritaville Resort Lake Tahoe! It's wonderful to know that you found our rooms well-maintained and that being close to great shopping and casinos added to the excitement of your stay. We are delighted that you are considering staying with us again, and we look forward to welcoming you back for another vibrant experience!
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Location, service and property condition.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Kenneth,Thank you for your valuable feedback highlighting our well-kept property and warm hospitality. Your satisfaction motivates our team to maintain high standards. We eagerly anticipate the opportunity to host you again at Margaritaville Resort Lake Tahoe for another memorable experience.
par un voyageur
Publié le 13 févr. 2024 sur Hotels
