Note fondée sur 873 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
2,8 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de trois rivieres
Publié le 24 sept. 2023 sur Expedia
Dog pee odor smoking odor
Commentaires de Gestion de l’hôtel
25 sept. 2023 par Chris, MOD, Gestion de l’hôtel
Thank you for your feedback. We strive to give every customer a clean and comfortable room. We fell short of giving you that experience. We will work on these issues and hope to give you a better room next time around.
par un voyageur
Publié le 14 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 mars 2024 par Rianna, MOD, Gestion de l’hôtel
Thank you for your response. Responses help us know how we can make your stay better. Hope we can see you in the future and earn a 5-star!
par un voyageur
Awful
Publié le 11 mars 2024 sur HotelsThe front desk lady literally used her master key to come in our room at 8pm while we were sleeping because her “system” didn’t show us registered. She never knocked or announced herself once. We had checked in at 2pm with our keys. Luckily we had the extra lock on so she was only able to open the door partially as my naked husband was coming out of the bathroom. We shut the door, she called saying we weren’t registered we gave her our name and hung up. She called back within 5 minutes to tell us she found us. I told her my husband has surgery in 7 hours and to quit bothering us.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Rianna, MOD, Gestion de l’hôtel
We appreciate your feedback as it gives us a chance to make every guest's stay a great one. We're so sorry about this experience, We strive to give every guest an excellent experience and we would love to have you back to give us a second chance. Thank you for choosing Motel 6 for your travel needs.
par un voyageur
Love you ladies!
Publié le 11 mars 2024 sur HotelsI love the employees here, I am blessed to call them my friends, super funny and so kind and respectful, I can’t wait to reserve another night here and see them all again
Commentaires de Gestion de l’hôtel
12 mars 2024 par Rianna, MOD, Gestion de l’hôtel
Thank You for this feedback, Ariel. We can't wait to see you again, hopefully soon!
par un voyageur
Not a great stay....
Publié le 10 mars 2024 sur HotelsOutside of a drug addict almost dying in the parking lot by my room and the homeless folks all over the place in beat down rvs and roaming the grounds and the fact my shower did not have a shower curtain and all the loud talk and chatter at all times of day and night ....it was a lovely stay in good old Spingtucky (Springfield). Suffice it to say I won't be staying here ever again and a reco to those folks with a bit of decency left in them to avoid it as well. My recollection of M6 was never great but never this bad. I was originally booked at another hotel closer to my destination but my schedule changed and screwed up those reserv's and I hurriedly grabbed this location. Ouch. The folks I interacted with from the staff were fine and helpful when asked so no knock on them but the condition of the exterior and the area is really bad.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Bren, Gestion de l’hôtel
Thank you for your feedback. Feedback helps make us better. We appreciate you choosing Motel 6 for your travel needs.
par un voyageur
Publié le 7 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Rianna, MOD, Gestion de l’hôtel
Thank you for your feedback! we would love to see you again in the future. Thanks for staying with Motel 6
par un voyageur
Shanty town
Publié le 26 févr. 2024 sur HotelsHomeless everywhere the parking lot was full of broken cars rvs being lived in it was not an inviting site. Our room had had the tv punched and broken no discount for broken tv. Last motel 6 for me.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jeff,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6
par un voyageur
Publié le 25 févr. 2024 sur Expedia
It said air conditioning, but we couldn't find the air conditioning unit. It was warm in the room . I had to open the window a little to let the cool air in.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Phil,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jeannette, We are glad you enjoyed your stay!Maz K.#Team6
par un voyageur
Publié le 25 févr. 2024 sur Expedia
I think they were under repair and parking was limited.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Steven,Thank you for positively rating your stay!Lilith#Team6
