Note fondée sur 367 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mars 2024 sur Expedia
Being right across from the Beach and havionf that view from the second floor was great!
Commentaires de Gestion de l’hôtel
18 mars 2024 par Hotel Manager, Gestion de l’hôtel
Hello James,We're thrilled to hear that you enjoyed the beachfront location and the breathtaking view from our second floor. Thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay soon.Next time, booking directly can give you better deals and other privileges. Sincerely, Heather General Manager
par un voyageur
Publié le 17 mars 2024 sur Expedia
When we first arrived at 2:30pm to check in- the lady at the desk stated to everyone that the cleaning lady didn’t have the room ready and we would have to wait. Then another staff person who didn’t greet anyone was very “like get this transaction done” really didn’t explain anything, had to rely on text messages for information.
The painting were pretty cool all over the place of the local area, crossing the street to the beach was very close and very dangerous with kids and dogs. There is a very steep sand dune to cross to get to the beach as the walkway bridge was not available. The beach was great!
Great sunset view, pool looks clean! Inside the desk area and coffee area is very small. Cookies and popcorn at 5 pm.
Also the TV wasn’t working, had to have the staff come up and program the TV took already 30 mins to get that done.
The floor to the hotel room was nasty, the beds were very high off the ground they were comfortable and the AC unit froze everyone sleeping on one side and the others in the room were hot. The bathroom door is a wooden door that does not lock. The balcony was small but fit everyone to watch the sunset. That was very pretty. For the price, it was average! For the views and convenience of being right on the beach, it was worth it. $75 per pet! They do not acknowledge emotional support animals. They also charge a $69 resort parking fee. The pet station was not maintained, can was full. The breakfast the next morning was decent. Yogurt/eggs/B&G.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sara,Thank you for sharing your detailed feedback regarding your recent stay with us. We appreciate your candid comments as they help us identify areas for improvement and enhance the overall guest experience.We apologize for the inconvenience you experienced during check-in and the lack of communication from our staff. Rest assured, we will address this issue internally to ensure better service for future guests.It's wonderful to hear that you enjoyed the local artwork and the proximity to the beach despite the challenges with access. We will certainly take your feedback into consideration for improvements.Regarding the room conditions, we apologize for the cleanliness issues and the inconvenience with the TV and AC unit. Your concerns will be addressed with our housekeeping and maintenance teams promptly.We appreciate your understanding of our pet policy and resort parking fee. Your feedback regarding the pet station and breakfast offerings will be shared with the appropriate departments for further review and improvement.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, General Manager
par un voyageur
Publié le 10 mars 2024 sur Hotels
Everything was perfect! I especially loved all the little “touches” they had in rooms and lobby..Everything from the cookies to checking out with a car air freshener! They leave nothing out! I’d definitely stay there again…
Commentaires de Gestion de l’hôtel
11 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mandy,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and we are pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. SincerelyHotel Manager
par un voyageur
Publié le 4 mars 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
5 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Richard, Thanks so much for your 5 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jeanne,Thank you for the stay at our hotel. I’m glad you had such a nice experience with us, and I sincerely thank you for giving 10 out of 10 rating. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.Sincerely,Hotel Manager
par un voyageur de Canton
Publié le 28 févr. 2024 sur Expedia
We enjoyed our stay very much. Great location and very comfortable beds. Well stocked bathroom which was clean and large. All staff were friendly and welcoming. We’ll definitely be coming back here.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Colleen,We're thrilled to hear that you enjoyed your stay with us! Providing a comfortable and welcoming experience is our top priority, and we're delighted that our location, comfortable beds, well-stocked and clean bathroom, and friendly staff contributed to your satisfaction. We can't wait to welcome you back on your next visit! Next time, booking directly can give you better deals and other privileges.Sincerely, Heather General Manager
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Susan, Thanks so much for your 8 out of 10 ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
WILL NOT RETURN UNTIL INDER NEW OWNERSHIP
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Heather Sweet, Gestion de l’hôtel
Hello, Our hotel is under new ownership. If you are looking for a 89 room, you will have to try the Super 8 Motel. Yes. We serve a fabulous complimentary hot breakfast buffet daily. The offerings have been upgraded to include Scrambled Eggs, Bacon, Sausage, Boiled Eggs, Make your own Fresh Waffles, assorted Yogurt, Assorted Bagels, Assorted toast including Raisin Breads, English Muffins, Assorted Muffins, Peaches in a cup, Southern Style Grits, Assorted cereals including the ever popular Cinnamon Toast Crunch, Philadelphia Cream Cheese, Oatmeal, Chopped walnuts, Sliced Almonds, Dried Dates, Marshmallows, Chocolate Chips, Shredded Coconuts, Raisins, Whipped Cream, Assorted Fruit Cups, 2% Milk, Premium Coffees including Decaf, and even Sugar Free Syrup for all the diabetics that come to enjoy our fabulous little boutique inn. Additionally, we have our famous complimentary 24 Starbucks Coffee Bar in the lobby for all guests to enjoy!
par un voyageur
Publié le 25 févr. 2024 sur Expedia
We checked in really late early morning of 25 February and were welcomed by the friendliest staff members. The hotel was conveniently located across the street from an amazing beach. We were offered late check out with a reasonable fee. All of the staff members we came in contact with, Silese, DJ and Sharon went out of their way to make us feel welcomed and comfortable and make our stay enjoyable. We look forward to returning one day soon.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Heather Sweet, Gestion de l’hôtel
Thank you for your kind and honest words. The staff mentioned within your review will receive bonuses. Yes. We serve a fabulous complimentary hot breakfast buffet daily. The offerings have been upgraded to include Scrambled Eggs, Bacon, Sausage, Boiled Eggs, Make your own Fresh Waffles, assorted Yogurt, Assorted Bagels, Assorted toast including Raisin Breads, English Muffins, Assorted Muffins, Peaches in a cup, Southern Style Grits, Assorted cereals including the ever popular Cinnamon Toast Crunch, Philadelphia Cream Cheese, Oatmeal, Chopped walnuts, Sliced Almonds, Dried Dates, Marshmallows, Chocolate Chips, Shredded Coconuts, Raisins, Whipped Cream, Assorted Fruit Cups, 2% Milk, Premium Coffees including Decaf, and even Sugar Free Syrup for all the diabetics that come to enjoy our fabulous little boutique inn. Additionally, we have our famous complimentary 24 Starbucks Coffee Bar in the lobby for all guests to enjoy. We look forward to serving you once again soon! Safe & Happy Travels!
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Property very nice and clean. Surrounding area very quiet. Nice private beach.
Nothing not to like.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Marsha,Thank you for your positive review! We are delighted to hear that you found your room to be clean, enjoyed the location, and had a quiet stay. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come.Sincerely,Hotel Manager.
