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Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Property class: 3
3-star family-friendly hotel, connected to the convention center in Haig

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

2 bars/lounges
Terrace/patio
Exterior
2 bars/lounges
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
327 Ontario St, St. Catharines, ON, L2R5L3
  • Place, Montebello Park
    ‪4 min drive‬
  • Place, FirstOntario Performing Arts Centre
    ‪6 min drive‬
  • Place, Marilyn I. Walker School of Fine and Performing Arts
    ‪6 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Jetted Tub

8.2 out of 10
Very good
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(15 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

St. Catharines

City center stay.Your stay at this Haig hotel places you within 2 miles (3 km) of Montebello Park and FirstOntario Performing Arts Centre. Meridian Centre and Lakeside Park Beach are also within 3 miles (5 km).

What's nearby

  • Montebello Park - 4 min drive - 1.8 km
  • FirstOntario Performing Arts Centre - 6 min drive - 4.0 km
  • Marilyn I. Walker School of Fine and Performing Arts - 6 min drive - 4.0 km
  • Brock University - 11 min drive - 12.2 km
  • Clifton Hill - 18 min drive - 26.9 km

Getting around

  • St. Catharines Station - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 73 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Starbucks - ‬2 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Cobs Bread - ‬3 min drive

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

3-star family-friendly hotel, connected to the convention center in Haig
Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 19375 square feet (1800 square meters) and includes a conference center. A rooftop terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG. Self parking is free.

This 3-star St. Catharines hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • Meeting rooms
  • 19375 sq ft of conference space
  • 1800 sq m of conference space
  • Built in 1970
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Coffee shop
  • Dining venue
Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offers 181 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Breakfast included
  • Pet friendly
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includes taxes & fees
Apr 12 - Apr 13
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Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 5 to 25 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (27 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 5 to 25 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Frequently asked questions

How close is Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG to the airport?

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG is 20.2 mi (34-min drive) away from the Niagara Falls, NY (IAG-Niagara Falls Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG on Apr 26, 2026 start from CA $139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG.

How close is Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG to the beach?

This hotel is 2.7 mi (11-min drive) from Lakeside Park Beach.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG, but buffet breakfast is offered for a fee of between CAD 5 and 25 per person. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

No, there is no casino at this hotel, but Fallsview Casino (17-min drive) and Casino Niagara (17-min drive) are nearby.

What time is check-in at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

This hotel offers free self parking.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG have a pool?

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG have a restaurant?

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG is home to Ostin's Restaurant, which features American cuisine and brunch.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG to downtown St. Catharines?

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG is 1.2 mi away from St. Catharines.

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 472 out of 1000 reviews
Rating 8 - Good. 303 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sidney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Late check out was offered for $40 which was so kind and much appreciated. Clean room and friendly staff.
Stayed 1 night in Dec 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet.
Stayed 2 nights in Oct 2025

10/10 Excellent

CIDY

Stayed 1 night in Dec 2025

10/10 Excellent

Madisyn

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Food and drink were good enough. Only minor issue was our room key was deactivated even though it wasn’t past check out time which resulted in a trip to the desk. The woman on duty at that time wasn’t particularly friendly but reactivated our key without issue. The evening staff at check in, servers, and housekeeping staff were all very friendly and attentive. Would stay again if in the area.
Stayed 1 night in Nov 2025

6/10 Okay

Anamarie

The meal is too salty
Stayed 2 nights in Dec 2025

8/10 Good

Kathryn

Stayed 1 night in Dec 2025

10/10 Excellent

Jenn, Toronto

Stayed 1 night in Dec 2025

10/10 Excellent

Clarence

Liked: Cleanliness, amenities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Hotel restaurant andin bowling alley were perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
All great, don’t like the view from room 112
Stayed 1 night in Dec 2025

10/10 Excellent

stella

Liked: Cleanliness, staff & service, amenities
Great breakfast options
Stayed 1 night in Sep 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
First and last time… better off sleeping in my car.
Stayed 2 nights in Oct 2025

10/10 Excellent

Meggie

Stayed 1 night in Nov 2025

8/10 Good

Luci

Stayed 4 nights in Aug 2025

10/10 Excellent

Acuña

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2025

8/10 Good

Tony

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
You booked me beside the elevator. There shouldn't be rooms there. People stop to wait and talk loudly all night. We did not sleep. I need my $350 returned to me. I had to fight sleep all through the performance I was there to see. I couldn't enjoy seeing my brother play at the symphony.
Stayed 1 night in Nov 2025

8/10 Good

Sean, London

Stayed 2 nights in Nov 2025

8/10 Good

Elizabeth

There was a speck of what looked like blood on a sheet after the bed was made. Not happy about that.
Stayed 1 night in Nov 2025

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Upgrade to a suite was a nice surprise
Stayed 1 night in Nov 2025

10/10 Excellent

Sidney

Stayed 1 night in Nov 2025

8/10 Good

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Really noisy with lots of different teams, staying there and causing a ruckus in pretty much all the hallways and making it difficult to walk through the hallways without stepping over people sitting across the hallway. No body wash in the shower dispenser. Really good supper at the attached restaurant.
Stayed 1 night in Nov 2025