Ratings based on 879 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 11, 2024
Great stay!
by A traveller
Posted Mar. 18, 2024 on Expedia
Everyone was very friendly & helpful. Great place to stay when you are staying with dogs.
by A traveller
Posted Mar. 17, 2024 on Expedia
More like a Best Western minus than a Best Western plus.
by A traveller
Posted Mar. 17, 2024 on Expedia
A wonderful property! I’ve stayed at this motel every time I’m in St George for 40 years
Great Breakfast!
by A traveller
Posted Mar. 14, 2024 on Hotels
Comment from Hotel Management
Mar. 15, 2024 by Jennifer Cannedy, AGM , Hotel Management
Dear Joshua,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Jennifer CannedyAssistant General Manager Best Western Coral Hills
by A traveller
Posted Mar. 11, 2024 on Expedia
Simple and clean room. They provide a makeup towel and wipes which I really appreciated. Dog friendly and my favorite part they had 2 pools and hot tubs so Since it was March we used the outdoor hot tub while all the kids were using the indoor. Lots of food options that we walked to.
We liked it enough we plan on staying again.
by A traveller
Posted Mar. 11, 2024 on Expedia
by A traveller
Meh Western
Posted Mar. 10, 2024 on HotelsReserved a king size room, got one with two queens.
Overpriced for the condition, building probably hasn't been renewed in 20 years. Looked more like a random downtown motel than a Best Western. And breakfast room is in a basement... weird.
Comment from Hotel Management
Mar. 12, 2024 by Jennifer Cannedy, AGM , Hotel Management
Dear Christopher,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for providing your thoughts with us on your stay, I am sorry there was some confusion with your room types. While our hotel was first built in the 60's we do our best to keep up on renovations and keeping our rooms up to date. Our breakfast room was one of the first meeting rooms in a hotel in the St. George area, we do all that we can to accommodate and assist all of our guests.Thank you so much for providing your thoughts with us on your stay. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Jennifer CannedyAssistant General Manager Best Western Coral Hills
by A traveller
Posted Mar. 10, 2024 on Hotels
When we arrived the room had not been cleaned there were bottle caps on the floor. We called and asked the front desk to empty the garbages and clean towels. They just didn’t take care of it.
Comment from Hotel Management
Mar. 12, 2024 by Jennifer Cannedy, AGM , Hotel Management
Dear Gina,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for providing your thoughts with us on your stay, I am sorry that your room was not cleaned, that is not typical of our housekeeping team and we will be looking further into this. Thank you for bringing this to our attention. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Jennifer CannedyAssistant General Manager Best Western Coral Hills
by A traveller
Posted Mar. 9, 2024 on Hotels
Had to wait outside for hotel staff, not in office.
