Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,3 Service et personnel
3,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mars 2024 sur Expedia
Rooms and grounds immaculately kept and fabulous and friendly staff, Janelle and Keisha, who responded immediately to any concern, such as the wireless. Perhaps provide clear directions to the location. Had to ask around and found it by luck.
Commentaires de Gestion de l’hôtel
20 mars 2024 par Management, Gestion de l’hôtel
Thank you so much for your glowing review, Jude! We're thrilled to hear that you found our rooms and grounds immaculately kept, and that our staff provided you with fabulous and friendly service. We truly appreciate your feedback regarding the wireless concern, and we're glad that Johnelle and Kitisha were able to address it promptly for you.We understand the importance of ensuring a seamless experience for our guests, and we will take steps to improve our directions to make it easier for future guests to find us.We hope to welcome you back to our hotel soon for another wonderful stay! If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Safe travels!
par un voyageur
Publié le 14 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Management, Gestion de l’hôtel
Hello David,Thank you for taking the time to make this favorable review. It's always a pleasure to know that our efforts to provide exceptional service and a memorable stay have resonated with our guests. Thank you for choosing Mandela Court, and we genuinely appreciate your positive review. Wishing you wonderful travels ahead!
par un voyageur
Publié le 17 août 2023 sur Hotels
From the moment we arrived to our last day, the staff went above and beyond to make us feel at home. The hotel is great, with everything needed for a fantastic stay. We look forward to visiting again!
Commentaires de Gestion de l’hôtel
17 août 2023 par Johnelle, Gestion de l’hôtel
Hi Djimmer, Thank you for your favourable review! We are thrilled to hear you enjoyed your stay with us as much as we enjoyed having you and your family and we look forward to your next visit! :)
par un voyageur
Publié le 15 août 2023 sur Expedia
Place is nice and clean. Our fridge was not working properly and tv had no cable.
Commentaires de Gestion de l’hôtel
30 août 2023 par Management , Gestion de l’hôtel
Hi Izet, thank you for your review. It was nice having you and your son stay with us. We were advised the fridge was working when we sent someone to check on it. And all of our tvs are upgraded from cable to fire stick, which allows you to watch millions of tv shows and movies, livestream sports, listen to music and more.
par un voyageur
Publié le 10 mars 2023 sur Expedia
Beautiful property! The staff are amazing and the rooms are clean and well maintained. I cannot recommended this place enough!
Commentaires de Gestion de l’hôtel
11 mars 2023 par Johnelle, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 5 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2023 par Management, Gestion de l’hôtel
Hi Becky, Thank you for your favorable review. We enjoyed having you stay with us and we look forward to welcoming you and your friends again.
par un voyageur
Publié le 2 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2023 par Management, Gestion de l’hôtel
Hello Tessimy, Thank you for staying with us. We are sorry you didn't enjoy your stay. We appreciate the feedback. This will help us improve our service.Regards, Management.
par un voyageur
Publié le 28 janv. 2023 sur Expedia
Beautiful site, nice rooms with vaulted ceilings. But there was no free breakfast, living room windows had no outside view, and there was pool side construction everyday. The first morning there was no running water - none!. This was fixed, but no hot water for 3 days. The on site kitchen cafeteria area was closed. So the place needs major work and focus before I would stay there again.
Commentaires de Gestion de l’hôtel
31 janv. 2023 par Mandela Court, Gestion de l’hôtel
Hi Tom, Thank you for your feedback. I am so sorry you did not enjoy your stay with us. We offer different room categories. Your chosen room is our most cost effective with outdoor views from the bedroom and bath. According to the information we received from Expedia breakfast was not included. We will liaise with Expedia to have that fixed. If you had spoken with our reception we would have been happy to upgrade you. We will keep your comments in mind so we can improve our service. Thank you. Regards,Management.
par un voyageur
Publié le 10 août 2022 sur Expedia
The location has a unique landscape like a penthouse on the hill.;the staffs are friendly and accommodating. I love it!
Commentaires de Gestion de l’hôtel
10 août 2022 par Shanna Douglas, Gestion de l’hôtel
Thank you Mr. Ganiyu, the Management and staff at Mandela Court were very happy to have you all, and made your stay one to remember. Thanks again, looking forward to having you again soon.
Blessings.
par un voyageur
Publié le 16 déc. 2021 sur Expedia
