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The Club Hotel and Spa

4.0 star property
Family-friendly 4-star hotel near Port of Jersey

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Photo gallery for The Club Hotel and Spa

Indoor pool, seasonal outdoor pool, sun loungers
Terrace/patio
Lunch and dinner served
Children's activities
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Air conditioning

Explore the area

View in a map
Green Street, St. Helier, Jersey, JE2 4UH
  • Place, King Street
    ‪6 min walk‬
  • Place, St. Helier Central Market
    ‪6 min walk‬
  • Place, Port of Jersey
    ‪11 min walk‬
  • Airport, Jersey (JER)
    ‪11 min drive‬

Room options

View all photos for Studio

Studio

Studio

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite

1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Family Suite

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite

1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Master Suite

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 24 sq m
  • Sleeps 1
  • 1 King Bed

About the area

St. Helier

Heart of St. Helier.Your stay at this St. Helier hotel places you within a 10-minute walk of Howard Davis Park and King Street. Havre des Pas and Jersey Museum & Art Gallery are also within half a mile (1 km).

What's nearby

  • Jersey Museum & Art Gallery - 6 min walk - 0.6 km
  • King Street - 6 min walk - 0.6 km
  • St. Helier Central Market - 6 min walk - 0.6 km
  • Port of Jersey - 11 min walk - 0.9 km
  • Elizabeth Castle - 12 min walk - 1.1 km

Getting around

  • Jersey (JER) - 16 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Lilly’s Mini Market - ‬5 min walk
  • ‪Krafty J's - ‬6 min walk
  • ‪Pizzeria Famosa - ‬2 min walk
  • ‪Lamplighter - ‬8 min walk

About this property

The Club Hotel and Spa

Family-friendly 4-star hotel near Port of Jersey
The Club Hotel and Spa offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There are 2 meeting rooms available. A seasonal outdoor pool, a steam room, and spa services are also featured at the family-friendly The Club Hotel and Spa. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star St. Helier hotel.

  • 46 guestrooms or units
  • 4 levels
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Club Hotel and Spa offers 46 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. Plasma televisions come with satellite channels, video-game consoles, and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This St. Helier hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and portable fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance

Room amenities

Entertainment

  • DVD player
  • Pay movies
  • Plasma TV with satellite channels
  • Video game console

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per day.
  • Cribs (infant beds) are available for GBP 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15.00 to 20.00 per person
  • Airport shuttle fee: GBP 25 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • The seasonal pool will open in April and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Club Hotel St. Helier
Club St. Helier
The Club Hotel Spa
The Club Hotel and Spa Hotel
The Club Hotel and Spa St. Helier
The Club Hotel and Spa Hotel St. Helier

The Club Hotel and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 312 out of 518 reviews
Rating 8 - Good. 160 out of 518 reviews
Rating 6 - Okay. 26 out of 518 reviews
Rating 4 - Poor. 10 out of 518 reviews
Rating 2 - Terrible. 10 out of 518 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Elisabeth

Stayed 1 night in Aug 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities
A great stay and excellent staff! They are a huge credit to the hotel. The hotel needs some updating as it is quite tired and the rooms need updating. An iron would ideally be in the room as would simple things like toothpaste. This is waht I would expect in a suite in a 5 star hotel. But a great stay and the restaurant is great!
Stayed 1 night in Aug 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Anthony Robert, Ickenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall ok this would be a solid three star if it were not for the excellent bistro. Room was tired, examples: bedside lamps wonky, curtain rails not operating correctly, bathroom grout looking tired and sealant had been redone badly. Biggest issue was the bed, the mattress was collapsed and it felt like they put a topper on it to resolve the problem, I didn’t take the sheets off to look. Last of all no turn down service at night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
A glass of Champagne at breakfast always a winner. Just some more visual clues as to your ordinary restaurant being open on Mondays. We were under the impression that Bohemia was your only eating place. Also the music down in the dining area - Too Loud and obscure for a relaxing supper. Consistent drum beats and wailing sounds. Off putting in the extreme. Thanks
Stayed 2 nights in Jul 2025

10/10 Excellent

Gideon

Travelled with family
Liked: Property conditions & facilities, room comfort

Great stay, saved our trip!

Great stay, friendly service after a horrible experience at another hotel in Jersey forced us to book a room here last minute. Free glass of Prosecco to help us relax, lovely room, great location. Definitely will visit again
Stayed 2 nights in Jul 2025

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with excellent staff. Would be 5 stars but hotel just needs a little bit of TLC in places. Great location with St Helier centre within a few minutes walk and the bus station at most 10 minutes walk away
Stayed 7 nights in Jul 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant polite staff. Room decent and clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel, friendly and helpful staff. Nice indoor pool as well as outdoor pool. Good central location for exploring the town and beyond
Stayed 3 nights in Jun 2025

6/10 Okay

Louise

Travelled with family
Conveniently located. Needs refurbishing and housekeeping needs improvement.
Stayed 3 nights in May 2025

8/10 Good

Thomas

Stayed 4 nights in May 2025

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent hotel, the staff were so friendly and helpful. Plenty of parking and the indoor pool was lovely. Restaurant food was delicious.
Stayed 3 nights in May 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very welcoming Jasmine was very informative and helpful at check-in
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jersey quick break

This is the only place we go to in jersey, everyone and everything about the hotel is so nice from beds to pool to terrace bar staff, especially Jo the barman, his attentiveness is amazing
Stayed 3 nights in May 2025

8/10 Good

Anna Maria

Stayed 2 nights in Apr 2025

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lucy

Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. The room was very comfortable and a high standard. The breakfast was freshly cooked and the staff were very friendly. The pool and spa was Beautiful especially after a day exploring. I would also highly rate the Jersey tour bus we did both tours
Stayed 4 nights in Apr 2025

10/10 Excellent

Shellby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing and everything perfect about the hotel. Breakfast was delicious.
Stayed 3 nights in Mar 2025

10/10 Excellent

charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025