Ratings based on 590 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 26, 2024 on Expedia
Service was great! Easy check in and everything was as advertised and clean! Only downside is the noisy older A/C unit but I had ear plugs so that helped!
Comment from Hotel Management
Jan. 26, 2024 by Anne, Hotel Management
Tracey, we are glad that you had a great stay. The A/C units are being replaced but with so many rooms it is taking a bit of time. We appreciate your excellent review and hope to see you again soon.
by A traveller
Posted Jan. 20, 2024 on Expedia
Great hotel! Enjoyed out stay, and the view, immensely. The restaurant food is delicious as well.
Comment from Hotel Management
Jan. 26, 2024 by Anne, Hotel Management
Shane, we are glad that our hotel has met and exceeded your expectations. Our restaurant does serve amazing food. Even the locals are using it for the go to place for birthdays, anniversaries and the like. Thank you for the excellent review and we hope to see you again for a return visit in the near future.
by A traveller
Lovely stay at St John’s Doubletree
Posted Jan. 12, 2024 on HotelsIt was a lovely stay! Love the nautical theme on the room and the modern design. The bed was super comfortable and of course the famous Doubletree cookie was amazing.
Comment from Hotel Management
Jan. 12, 2024 by Anne, Hotel Management
Heather, it was great to read your amazing review. It is always good to know our hotel and staff have met your expectations. We hope you will be back to see us again soon.
by A traveller
Posted Jan. 12, 2024 on Expedia
Comment from Hotel Management
Jan. 13, 2024 by Gary, Hotel Management
Dear Shane, We are sorry to see you didn't enjoy your stay with us. If you would like to contact the hotel directly to discuss what issues you had while you were staying with us.
by A traveller
Posted Jan. 11, 2024 on Expedia
Comment from Hotel Management
Feb. 3, 2024 by Gary, Hotel Management
Dear Leah,Thank you for the excellent rating. We are happy to see that you enjoyed your stay with us.
by A traveller
Posted Jan. 9, 2024 on Expedia
Comment from Hotel Management
Jan. 9, 2024 by Anne, Hotel Management
Jillian, thank you for your wonderful review. I am glad that our hotel has met your expectations and hope to see you for a return visit soon.
by A traveller
Posted Jan. 7, 2024 on Expedia
Comment from Hotel Management
Jan. 9, 2024 by Anne, Hotel Management
Cody, thank you for your excellent review. It is always good to hear that you have had a great stay and hope to see you again in the near future.
by A traveller
Posted Dec. 18, 2023 on Expedia
Comment from Hotel Management
Dec. 20, 2023 by sm, Hotel Management
We are so glad you enjoyed your stay with us!
by A traveller
Parking
Posted Dec. 15, 2023 on Hotelsbeautiful rooms, and hotel, sad that i had to pay for parking!!
Comment from Hotel Management
Dec. 16, 2023 by Anne, Hotel Management
Israel, we appreciate you taking the time to give us the good review and hope to see you again soon on a return trip. As for the parking most companies in the downtown area are now charging for the parking. It is a very busy part of town.
by A traveller
Posted Dec. 15, 2023 on Expedia
This property has a nice restaurant, but I would not sty here again! Rooms are cold and dark. It is currently being occupied by refugees and no mention of that when booking.I would not stay here again nor would I recommend it to anyone.
Comment from Hotel Management
Dec. 15, 2023 by Guest Services , Hotel Management
Thank you for taking the time to share your feedback about your recent stay at our hotel. We understand your concerns regarding the temperature and brightness of your room, and we are truly sorry for any discomfort this caused you. We take guest comfort very seriously and are always looking for ways to improve our guest experience. Regarding your comment about the refugees staying at the hotel, we believe in providing comfortable and safe accommodation for all guests, regardless of their background or circumstances. We do not advertise this specifically on our booking platforms as we strive to create an inclusive and welcoming environment for everyone.
