Note fondée sur 215 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 avr. 2024 par PETER, Gestion de l’hôtel
Thank you for the review.
par un voyageur
Publié le 12 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2024 par PETER, Gestion de l’hôtel
Your most favourable review is very much welcomed by the hard working staff here.
par un voyageur
Publié le 20 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2024 par PETER, Gestion de l’hôtel
Thank you for taking time to send a review.
par un voyageur
Publié le 12 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Peter, Gestion de l’hôtel
Thank you for taking the time to give us a good review.
par un voyageur
Publié le 16 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2023 par owner, Gestion de l’hôtel
Unfortunately Victor and his wife were unable to stay with us on this occasion.They arrived, parked with their badge displayed in the blue badge slot we had obtained right in front of the building, but came too late in the day for us to be able to provide a double en suite room on or near the ground floor.His wife who suffered from severe emphysema was unable to go to the top floor for the allocated room for their stay.If we had been informed by the guest when making the booking,we could have easily made adjustments,but rooms were already occupied..Victor even apologised for not telling us in advance of their special requirements.On a quiet weekend (not Bonfire night) we may have had some flexibility. Fortunately with a brother in town and friends at a local caravan camp,they had help.We could not relet their room so late in the day but will provide a big discount naturally for their next stay with us.
par un voyageur
Publié le 15 oct. 2023 sur Expedia
It is adequate
Commentaires de Gestion de l’hôtel
17 oct. 2023 par owner, Gestion de l’hôtel
Good to hear that we were sufficient for his needs,which was a simple en suite twin overlooking the English Channel and Beachy Head,so that both he and Spanish female could enjoy the annual fireworks and Bonfire Societies' torchlight parade.
par un voyageur
Publié le 25 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2023 par owner, Gestion de l’hôtel
Many thanks for your positive grade.
par un voyageur
Publié le 22 sept. 2023 sur Expedia
Nice place to stay,
Clean and tidy.
Commentaires de Gestion de l’hôtel
17 oct. 2023 par owner, Gestion de l’hôtel
Staff are pleased that you take the time to show your appreciation for all their hard work.
par un voyageur
Publié le 18 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2023 par owner, Gestion de l’hôtel
Staff are puzzled by low score as no reason provided either verbally during stay nor upon departure just slipped away.Paid just 72 for three persons in en suite room ( ie just 24 each) right on the promenade overlooking the beach.Staff recollect that they were namedroppers(some actor they claimed to know?) as if to make themselves somehow important.We need to know if something is wrong so that we can improve.This does not help us.However we regret that they were not happier and will continue to do our best.
par un voyageur
Publié le 18 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2023 par owner, Gestion de l’hôtel
Your top marks grade is much appreciated by all the staff who do all the work to ensure that all guests enjoy their stay with us.
