Ratings based on 285 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
100% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 8, 2024
Nice place to stay, easy parking, clean room, comfortable bed.
Comment from Hotel Management
Mar. 14, 2024 by Paul P., Hotel Management
Dear Daniel, Thank you for taking the time to write us a review. we really appreciate it! Hope to see you the next time you're in town!
4 out of 5
by A traveller

Posted Feb. 12, 2024 on Hotels
Comment from Hotel Management
Feb. 13, 2024 by General Manager, Hotel Management
Dear Steven,Thank you for taking the time to write us a kind review. I am so sorry we any not reach your expectations. We hope to see you again in the future!
5 out of 5
by A traveller

Posted Jan. 8, 2024 on Hotels
Comment from Hotel Management
Jan. 9, 2024 by General Manager, Hotel Management
Dear Matt, Thank you for taking the time to write us a review. we really appreciate it! Hope to see you the next time you're in town!
3 out of 5
by A traveller

Posted Jan. 6, 2024 on Hotels
Breakfast was horrible, food not cooked all the way. Friendly staff and good location to St.Louis. There is very restaurants at this exit for a good meal.
Comment from Hotel Management
Jan. 8, 2024 by General Manager, Hotel Management
Dear Crystal,Thank you for taking the time to write us a kind review. I am so sorry we any not reach your expectations. We hope to see you again in the future!
2 out of 5
by A traveller

We were ripped off

Posted Dec. 28, 2023 on Hotels
I had taken out the extra insurance in case an illness happened, and we had to leave early. We were still charged for Saturday even though my sister was in so much pain that we had to leave.
Comment from Hotel Management
Dec. 29, 2023 by General Manager, Hotel Management
Dear Shirley, Thank you for sharing your concern Please accept my apologies, Due to a Noncancelable and prepaid reservation you need to request to wherever you booked and you also check out at 1 pm it is considered the second day it has nothing to do with the hotel.Again i am sorry to leave early
3 out of 5
by A traveller

Posted Dec. 20, 2023 on Expedia
Breakfast was terrible. The waffle maker couldn’t be turned on with out browning a fuse!!
Comment from Hotel Management
Dec. 21, 2023 by General Manager, Hotel Management
Dear Catherine,Thank you for sharing your concern Please accept my apologies, same day we had an electrical problem, with the trip breaker Constance but its fix within 30 minutes, Again I am so sorry about it
5 out of 5
by A traveller

Posted Nov. 25, 2023 on Expedia
The hotel was clean, breakfast was good. Staff was nice. Helped promptly with our TV. Close to express way.
Comment from Hotel Management
Nov. 29, 2023 by Paul P., Hotel Management
Dear Amanda,Thank you for taking the time to write us a review. we really appreciate it! Hope to see you the next time you're in town!
2 out of 5
by A traveller

Posted Nov. 23, 2023 on Expedia
Comment from Hotel Management
Dec. 13, 2023 by General Manager, Hotel Management
Dear Jack,Thank you for taking the time to write us a kind review. I am so sorry we any not reach your expectations. We hope to see you again in the future!
1 out of 5
by A traveller

Posted Nov. 12, 2023 on Expedia
Comment from Hotel Management
Nov. 14, 2023 by General Manager, Hotel Management
Dear Heidy, Thank you for taking the time to write us a kind review. I am so sorry we any not reach your expectations. We hope to see you again in the future!
5 out of 5
by A traveller

Posted Nov. 12, 2023 on Expedia
Covenient location, friendly staff, clean facility, fair price.
Comment from Hotel Management
Nov. 14, 2023 by Hotel management, Hotel Management
Dear Pete,Thank you for taking the time to write us a review. we really appreciate it! Hope to see you the next time you're in town!