Ratings based on 809 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
79% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Feb. 11, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by La Quinta Inn & Suites Stephenville, Hotel Management
Hello Nydia,Thank you for taking a moment to leave your rating after your recent stay at the La Quinta Inn & Suites Stephenville. We appreciate your business and look forward to welcoming you back soon.
4 out of 5
by A traveller

Posted Feb. 9, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by La Quinta Inn & Suites Stephenville, Hotel Management
Dear Matt,Thank you so much for leaving your rating after your recent stay with us. We hope to be able to welcome you back again soon.
5 out of 5
by A traveller

Posted Feb. 5, 2024 on Expedia
Super easy check in and check out great customer service
Comment from Hotel Management
Feb. 6, 2024 by La Quinta Inn & Suites Stephenville, Hotel Management
Hi Jake,Thank you so much for your outstanding rating and kind comments after your recent stay with us at the LaQuinta Inn & Suites Stephenville. We're thrilled you enjoyed your stay and hope to be able to welcome you again soon!
5 out of 5
by A traveller

Posted Jan. 24, 2024 on Expedia
Comment from Hotel Management
Jan. 26, 2024 by La Quinta Inn & Suites Stephenville, Hotel Management
Hello Lorinda,Thank you so much for leaving your 5-star review. We're excited to see we exceeded your expectations. We look forward to being able to welcome you back again soon.
5 out of 5
by A traveller

Posted Jan. 20, 2024 on Hotels
Comment from Hotel Management
Jan. 22, 2024 by Holiday Inn & Suites Bothell, Hotel Management
Dear Miguel,Thank you so much for your 10/10 rating. We love to see we were able to make our guests stay enjoyable. We can't wait to welcome you back again soon!
2 out of 5
by A traveller

Posted Jan. 16, 2024 on Expedia
The room was not cleaned from previous use when I arrived, but I was too tired to and wanted to sleep so I turned the sheets over and slept. I made sure to leave the clean please hanging from the door and I came back the next night with the do not disturb sign hanging from the door. The room uncleared and again I was way too tired for a confrontation. Terrible, would not recommend.
Comment from Hotel Management
Jan. 18, 2024 by La Quinta Inn & Suites Stephenville, Hotel Management
Dear Clayton,Thank you for taking a moment to share your experience during your recent stay with us. We're so sorry we failed to meet your expectations. We appreciate your feedback so we're able to make the necessary changes to improve our guest services.
5 out of 5
by A traveller

The cleanest ever

Posted Jan. 2, 2024 on Hotels
The hotel was super clean, which is very important to me!
Comment from Hotel Management
Jan. 18, 2024 by La Quinta Inn & Suites Stephenville, Hotel Management
Hello Amarilys,Thank you so much for your 10 out 10 rating and sharing your experience with us. We're delighted you enjoyed your stay with us, and our cleanliness met your expectations. We hope to be able to serve you again soon.
5 out of 5
by A traveller from Royal oaks

Posted Jan. 1, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by Holiday Inn & Suites Bothell, Hotel Management
Hi Kristy,Thanks so much for your awesome rating, we're so glad we exceeded your expectations. We hope to welcome you back again soon.
4 out of 5
by A traveller

Posted Dec. 28, 2023 on Hotels
Everything was great. Breakfast was not up to the other LaQuintas I have stayed in
Comment from Hotel Management
Dec. 29, 2023 by La Quinta Inn & Suites Stephenville, Hotel Management
Hello Donna,Thank you for taking the time to share your feedback. We're thrilled to hear you had an overall great experience during your stay. Your comments about the breakfast are valuable, and we'll certainly look into ways to enhance that aspect of our service. We appreciate your input and hope to welcome you back for an even more satisfying stay in the future.
5 out of 5
by A traveller

Great start!

Posted Dec. 15, 2023 on Hotels
There for college graduation. Huge room! Great for family to hang out. Staff was extremely helpful when soon lost his car key. They went above and beyond!
Comment from Hotel Management
Dec. 18, 2023 by La Quinta Inn & Suites Stephenville, Hotel Management
Hello Gara,Thank you so very much for your amazing rating and kind review. We are at our best when we're able to serve our guests and exceed their expectations. We hope to have you as our guest again soon.