Note fondée sur 36 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
2 night stay
Publié le 21 févr. 2024 sur HotelsThis is a very old building.
However it needs the investment to bring it up to date. Refurbishment required in all areas.
You can tell it a grand place in its day.
par un voyageur
Publié le 3 déc. 2023 sur Hotels
par un voyageur
Publié le 7 nov. 2023 sur Expedia
Room 3 has magnificent working harbour & scenery views. The room was large and warm with super comfy, huge bed and a powerful shower. Beverage making facility and hairdryer.
It was not fashionable decorated, there was no spa etc. It was perfect for people wanting to explore the beauty of Orkney, which we surely did 😉
par un voyageur
Publié le 17 oct. 2023 sur Expedia
Neat vintage style hotel
Commentaires de Gestion de l’hôtel
21 oct. 2023 par Madison, Gestion de l’hôtel
Dear Heather,Thank you for taking the time to leave your positive feedback about your stay with us. We're delighted to hear that you appreciated the vintage style of our hotel.We aim to provide a unique and comfortable experience for all our guests, and it's wonderful to know that you enjoyed your time with us. Your satisfaction is important to us, and we hope to welcome you back on your next visit.Best regards,Madison
par un voyageur
Publié le 1 oct. 2023 sur Expedia
The Hotel is old, quirky, and feels like youve traveled back in time. Lovely. Staff were delightful.
Commentaires de Gestion de l’hôtel
11 oct. 2023 par Madison, Gestion de l’hôtel
Dear David,Thank you for taking the time to share your experience at our hotel. We're delighted to hear that you appreciated the unique and historical charm of our establishment. It's wonderful that you found our staff to be delightful.We take great pride in preserving the character of our hotel and providing a memorable and welcoming experience for our guests. Your positive feedback is greatly appreciated and serves as encouragement to our team.Should you choose to stay with us again, we'll do our utmost to ensure your next visit is just as enjoyable as the last. Thank you for your support and kind words.Best regards,Madison
par un voyageur
Publié le 7 sept. 2023 sur Expedia
A charming, old style hotel. I wouldn't have been surprised to see Bogart walking down the stairs. Even the room keys are kept in pigeonholes behind the receptionist. Conveniently located a few metres from the ferry terminal and in the middle of the quaint town of Stromness. Maybe not for those who like the ultra-modern, but I'm glad to see there are still places for people seeking a slightly tired but good old fashioned elegance.
Commentaires de Gestion de l’hôtel
23 sept. 2023 par Madison, Gestion de l’hôtel
Dear Colin,Thank you for your lovely review of our hotel. We're delighted to hear that you appreciated the charm and old-style elegance of our establishment. Your description of the hotel's ambiance is delightful, and we're pleased to know that you found it reminiscent of classic, bygone eras.We take pride in our convenient location and the historical charm that Stromness offers. It's wonderful to hear that you enjoyed being in the heart of the town and found the proximity to the ferry terminal convenient.Thank you for choosing to stay with us, and we look forward to welcoming you back whenever your travels bring you to Stromness.Best Regards,Madison
par un voyageur
Stay somewhere else!
Publié le 3 sept. 2023 sur HotelsHotel is dated inside, not worth over £190 for a double room for 1 night.
No restaurant or bar, breakfast is average.
Stay in Kirkwall, there are very limited restaurants open in Stromness & the places that are open are very busy, Leaving us without any options for dinner.
Commentaires de Gestion de l’hôtel
23 sept. 2023 par Madison, Gestion de l’hôtel
Dear Garry,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honest comments as they help us identify areas for improvement.We're sorry to hear that you found our hotel to be dated and that you were disappointed with the value for money. However, many of our guests appreciate its old-style elegance and nostalgic experience.Regarding dining options, we understand that Stromness can have limited choices for restaurants, especially in the evenings. We'll consider how we can provide more information to our guests about dining options in the area.Your feedback is valuable to us, and we will use it as an opportunity to enhance our offerings. We hope to have the chance to welcome you back in the future and provide you with a more satisfying experience.Thank you for choosing to stay with us.Best Regards,Madison
par un voyageur
Publié le 19 août 2023 sur Expedia
Location, personal were great. Room was spacious
Commentaires de Gestion de l’hôtel
23 sept. 2023 par Madison, Gestion de l’hôtel
Dear Helen,We're delighted to hear that you had a great experience during your stay at our hotel. Your kind words about our location, staff, and spacious rooms are truly appreciated. Our team works hard to provide the best possible service, and it's rewarding to know that their efforts made your stay enjoyable.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Best Regards,Madison
par un voyageur
Publié le 10 août 2023 sur Expedia
Staff went above and beyond to help us
Commentaires de Gestion de l’hôtel
23 sept. 2023 par Madison, Gestion de l’hôtel
Dear Paula,Thank you for choosing to stay at our hotel and for taking the time to share your positive feedback. We're delighted to hear that our staff went above and beyond to assist you during your visit. Providing exceptional service and ensuring our guests have a wonderful experience is our top priority, and it's wonderful to know that our team exceeded your expectations.We appreciate your patronage and look forward to hosting you again in the future. If you have any plans to return or if there's anything we can do to make your next stay even more enjoyable, please feel free to reach out.Best regards,Madison
par un voyageur
Publié le 9 août 2023 sur Expedia
Staff was extremely helpful
Commentaires de Gestion de l’hôtel
23 sept. 2023 par Madison, Gestion de l’hôtel
Dear Paula,Dear Paula,Thank you for choosing to stay at our hotel and for taking the time to share your positive feedback. Providing exceptional service and ensuring our guests have a wonderful experience is our top priority, and it's wonderful to know that our team exceeded your expectations.We appreciate your patronage and look forward to hosting you again in the future. If you have any plans to return or if there's anything we can do to make your next stay even more enjoyable, please feel free to reach out.Best regards,Madison
