Note fondée sur 451 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
82 % des clients le recommandent
4,0 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

A éviter

Publié le 10 juill. 2019 sur Hotels
A éviter a tout pris!! La chambre était très salle. Le service très ordinaire et le coût assez dispendieux.
5 sur 5
par un voyageur

Publié le 13 mars 2024 sur Expedia
Clean, comfortable, nice room, great service. What more can I say? Really good value in convenient location.
Commentaires de Gestion de l’hôtel
13 mars 2024 par MANAGER, Gestion de l’hôtel
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.
3 sur 5
par un voyageur

Publié le 12 mars 2024 sur Expedia
the staff was great! i loved the noon checkout. liked the bathroom nite light and the bedside reading lights. the bed was ok, but not as comfy as in other hotels in the same class that i have stayed at recently. Room decor was very masculine, especially the rug and dark boxy wood headboard...as for a male business traveler...ie, not really inviting. my room was directly across from the elevator and restrooms on first floor so it was very noisy. but that is probably because it was an expedia booked room. although i have had great room placement before using same app.
Commentaires de Gestion de l’hôtel
13 mars 2024 par MANAGER, Gestion de l’hôtel
Thank you for taking the time to review our hotel, we will use your feedback as a learning tool to improve our level of customer service. We look forward to seeing you again on your next visit to Summerville.
2 sur 5
par un voyageur

Publié le 7 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par dmd, Gestion de l’hôtel
Thank you for taking the time to complete a survey.
2 sur 5
par un voyageur

Publié le 4 mars 2024 sur Expedia
The cleanliness of The room Was poor and the room had a bad odor
Commentaires de Gestion de l’hôtel
5 mars 2024 par Manager, Gestion de l’hôtel
Thank you for your review of our hotel, I have shared your comments with my entire staff to ensure we handle situations like this differently in the future. We look forward to providing you with exceptional service on your next visit to Summerville.
3 sur 5
par un voyageur

Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mars 2024 par Manager, Gestion de l’hôtel
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.
5 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Expedia
The beds were so confy! Staff was always efficient and willing to accommodate our needs. Also the breakfast was very very good. Will definitely stay here again.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par MANAGER, Gestion de l’hôtel
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 sur 5
par un voyageur

Publié le 22 janv. 2024 sur Expedia
Was a very nice place for a quick weekend stay. Only issue we ran into were a few roaches but overall a clean place.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Manager, Gestion de l’hôtel
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.
5 sur 5
par un voyageur

Publié le 8 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 janv. 2024 par Manager, Gestion de l’hôtel
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 sur 5
par un voyageur

Publié le 29 déc. 2023 sur Hotels
The employees are very helpful, friendly
Commentaires de Gestion de l’hôtel
31 déc. 2023 par DMD, Gestion de l’hôtel
Thank you for taking time to complete a review. I would also like to thank you for your kind words. I will be sure to pass it along to the rest of the staff. Happy New Year!