Ratings based on 716 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 11, 2024 on Wotif
Comment from Hotel Management
Apr. 12, 2024 by Justy, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your honest rating and value your input.We regret that your experience did not meet your expectations, and we apologize for any shortcomings you encountered during your stay. Your feedback is important to us, and we will use it to address areas for improvement and enhance our services.We also want to inform you that we have plans for a refurbishment later this year. This renovation will allow us to make significant improvements to our facilities and ensure a more enjoyable experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,Justin LiHotel Assistant ManagerRydges Cronulla Beachside
by A traveller
Posted Feb. 11, 2024 on Expedia
It is a 2 star hotel with a 4 star price and a 5 star view/location. The room was as basic as it gets not especially clean. No amenities just a place to sleep.
by A traveller
Posted Feb. 11, 2024 on Wotif
Showing it’s age in a lot of respects and a toilet brush in the bathroom would have been appreciated.
Comment from Hotel Management
Mar. 10, 2024 by Dani, Hotel Management
Hi Robyn,Thank you for taking the time to leave a review on your recent stay with us. I really appreciate your feedback regarding the facilities in which we will take note for our upcoming small refurbishmentKindest regards,Dani
by A traveller
Posted Feb. 1, 2024 on Expedia
Staff at the property were excellent. Only difficulty with check in was the long delay for the lift from the lower basement carpark and then returning to the carpark after check in to get luggage. This only occurred during check in and the lift was no longer an issue during the rest of the stay.
Comment from Hotel Management
Feb. 27, 2024 by Dani, Hotel Management
Hi Matthew,Thank you for leaving a review on your recent stay with us. I am happy to hear that our team assisted in making your stay better. I do apologise for your experience during the peak time regarding our lifts. Your feedback is greatly appreciated. Kindest regards,Dani
by A traveller
Posted Jan. 29, 2024 on Hotels
by A traveller
Posted Jan. 29, 2024 on Wotif
I generally stay at Ridges Cronulla when I’m in Sydney. Easy access to the beach, shops and restaurants. It’s clean and the staff are always polite and helpful which makes it that more enjoyable.
Comment from Hotel Management
Feb. 2, 2024 by Dani, Hotel Management
Hi Scott,Thank you so much for such a lovely review. I am so happy to hear that you enjoy your time when you stay with us. I will make sure to pass on to my team that their efforts have been recognised and are appreciated. We hope to welcome you back in the future!Warm regards,Dani
by A traveller from Albury
Posted Jan. 22, 2024 on Expedia
Really good hotel opposite beach and within easy walking to numerous restaurants, bars and shopping. Friendly staff and great complimentary breakfast. Would definitely stay again and recommend.
Comment from Hotel Management
Feb. 2, 2024 by Dani, Hotel Management
Hi John,Thank you so much for taking the time to leave such a lovely review on your recent stay. It makes me so happy that we could provide you with an enjoyable getaway. We hope to welcome you back sometime.Kindest regards,Dani
by A traveller
Posted Jan. 20, 2024 on Wotif
by A traveller
Posted Jan. 15, 2024 on Expedia
by A traveller
Posted Jan. 13, 2024 on Hotels
