Ratings based on 927 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from tallahassee
Posted Mar. 7, 2024 on Expedia
Best hotel in Taipei
by A traveller
Posted Feb. 29, 2024 on Expedia
Great hotel great staff and service evryone so helpfull and kind i will return
by A traveller from Leonia
Posted Feb. 29, 2024 on Expedia
Good CS
by A traveller
Posted Feb. 19, 2024 on Hotels
by A traveller
Posted Feb. 18, 2024 on Expedia
Definitely top-rated luxury hotel. The staff were uniformly superior to anywhere else—friendly, knowledgeable, and attentive without being in your business. Even the man disinfecting the elevator buttons remembered what floor I was on. Huge room. Odd smell on the basement level. Great shops and food.
by A traveller
Definitely not 5*
Posted Feb. 15, 2024 on HotelsDefinitely NOT a 5* The hotel needs serious upgrades: smelly, dirty carpet, hard as a rock beds, closets doors without handles, etc. At 9 am we already got a notice under the door that the service could not be performed since the door is locked. The only highlight of the stay is the Concierge staff, especially Nicole, helpful, friendly, professional.
Comment from Hotel Management
Feb. 16, 2024 by Director of Rooms, Hotel Management
Dear Valued Guest,Thank you for choosing Regent Taipei as your primary destination in Taiwan, it was our sincere pleasure to have you stay with us.On behalf of our Hotel management team, I would like to express our sincere gratitude for the positive comments, especially to the Chief of Concierge Nicole, your comment has been passed along to the entire team as well as related management. Moreover, I would like to express our sincere apologies for the inconvenience caused by the hardware. Please rest assured that the specified matter has been brought to the attention of all associated parties as well as related management and acted upon accordingly. Once again, thank you for taking the time to share your observations and feedback with us, as we always strive to provide our guests with the best possible service and your pleasant experience is our top priority. Claire Huang 黃佳瑩Director of Rooms 客房部總監 Regent Taipei 台北晶華酒店
by A traveller
Posted Feb. 10, 2024 on Hotels
by A traveller
Posted Feb. 5, 2024 on Hotels
Really amazing service. We requested a crib and they gave us a real crib, not just a portable one. The room was spacious and the walls were thick, we couldn't hear much outside noise at all. Food was amazing, even the room service food. Everyone was very nice and we had a great stay!
by A traveller
Posted Jan. 24, 2024 on Expedia
Wonderful huge rooms and very clean. Staff are helpful and friendly. Breakfast spread is amazing!
by A traveller
Posted Jan. 7, 2024 on Expedia
Superb accommodation overall
