Ratings based on 176 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 16, 2024 on Expedia
Best Ryokan for my trip! Everything is just perfect. The Onsen is great and clean. Staff are friendly, helpful and happy. Food is amazing. I am already planning my next trip to stay here a bit longer, say 4-5 nights.
Comment from Hotel Management
Apr. 5, 2024 by Holly, Hotel Management
Thank you so much for having stayed at Honjin Hiranoya Kachoan.It's our greatest pleasure to realized that you were satisfied with here.Our staff all is looking forward to your next visiting.
by A traveller
Posted Jan. 31, 2024 on Expedia
Superb experience! Ultimate customer service provided! Would love to come back with the rest of the family here!
by A traveller
The best place to stay in Takayama
Posted Jan. 10, 2024 on HotelsLocation is amazing. All the stores were walking distance, practically at your doorstep. Service was impeccable. The ryokan provides transportation to and frm train station. There are 3 onsen affiliated w this ryokan. One on property and 2 across the street. They provide yukata in your room. Would recommend one Japanese style dinner and breakfast on site. It’s a wonderful experience. I would love to come back for the service and the location convenience. Beautiful place to stay.
by A traveller
Posted Nov. 15, 2023 on Hotels
10/10, worth every penny!!! The ultimate ryokan experience. Every details and aspects of the stay is warm and comfortable. From the moment you enter the door, you are greeted the most welcoming staff. The room is spacious, clean, and full of Japanese details. The meals are abundant and delicious, every dish is a work of art. There are 3 onsens to choose from, each one is super clean and filled with amenities. The location is the ryokan is a 10 minute walk from the Takayama station and right in the heart of the old town.
Comment from Hotel Management
Nov. 23, 2023 by Holly, Hotel Management
Thank you so much for having stay at Honjin Hiranoya Kachoan.Appreciated your review so perfect.All staff of Kachoan is looking forward to meeting you next time if there has any chances.
by A traveller
Posted Nov. 7, 2023 on Hotels
Comment from Hotel Management
Nov. 26, 2023 by Holly, Hotel Management
Thank you so much for sharing the scores evaluated.
by A traveller
Posted Oct. 29, 2023 on Expedia
Convenient location. Japanese style--prepare to sleep on futon on the floor. There is a onset bath in the ryokan.
Comment from Hotel Management
Nov. 13, 2023 by Holly, Hotel Management
Thank you so much for having stayed at here.Thank you for your comments.
by A traveller
Posted Oct. 25, 2023 on Expedia
Fantastic stay at a traditional ryokan. Service was exceptional, food absolutely delicious and it felt exclusive. The onsen was great and I will totally recommend.
Comment from Hotel Management
Oct. 28, 2023 by Holly, Hotel Management
Thank you so much for your staying.We are glad to heard from you have a relaxing trip at here.
by A traveller
Posted Oct. 14, 2023 on Expedia
Staff could not have been more attentive or welcoming. Great location close to the station and old town. Food is excellent. Would highly recommend
Comment from Hotel Management
Oct. 28, 2023 by Holly, Hotel Management
Thank you very much for having stayed at here.It is our greatest pleasure to realize that you were satisfied with staff.
by A traveller
Posted Oct. 14, 2023 on Expedia
Wow - where do I start? This was an amazing place. Our first experience of a Ryokan but we were truly impressed from the reception on arrival with drum, to the superb rooms, the extremely attentive, but not intrusive, staff. The food was exceptional and can revommend both the onsens and the in room Chiatsu massage
Comment from Hotel Management
Oct. 15, 2023 by Holly, Hotel Management
It is our honor to be able to create such impressive memories in your first ryokan experience.Thank you very much.
by A traveller
Posted Jul. 25, 2023 on Expedia
