Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 avr. 2022 sur Hotels
Très bon hôtel
Bien situé au niveau de la ville des restaurants proches aux alentours ainsi que des magasins type public et station essence
Non avions une chambre avec deux grands lits ils étaient très confortable et les oreilles aussi pour une très bonne nuit. Balcon avec vu sur la cour intérieur et piscine tout est très propre. Bon accueil et parking sur place par contre il n’est pas précisé par hôtel. Com que des frais de 20$ par nuit sont prélevés sans savoir ce que cela est !
Commentaires de Gestion de l’hôtel
25 avr. 2022 par General Manager, Gestion de l’hôtel
Dear Mathieu, thank you for the excellent review of your stay at Courtyard Tallahassee Downtown/Capitol. Situated in the heart of downtown, we offer easy access to the sights and sounds of the city. We are pleased you found our location to be ideal for your plans. Also, we are happy to know you enjoyed our friendly service, comfortable accommodations, and beautiful views. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.
Matthew Hemmerle
General Manager
par un voyageur de BAY SHORE
Publié le 15 mai 2024
OK
Commentaires de Gestion de l’hôtel
15 mai 2024 par General Manager, Gestion de l’hôtel
Dear Joseph, Thank you for choosing us and for taking the time to post a review. We are happy you enjoyed your stay with us. It was our pleasure accommodating you, and we hope to see you at Courtyard Tallahassee Downtown/Capitol whenever your travels bring you to our city.Matthew Hemmerle,General Manager
par un voyageur
Publié le 15 mars 2024 sur Expedia
At 1:30am someone gained access to our room and walked into our room. I am unsure how this person came into our room - but it was the strangest and most unnerving feeling. I thought we were about to be robbed. I yelled at the intruder and the person quickly ran out of our room. I attempted to call the front desk to report this, but nobody answered. I’ll never come back to this hotel again.
Commentaires de Gestion de l’hôtel
17 mars 2024 par General Manager, Gestion de l’hôtel
Dear Kevin, Thank you for taking the time to evaluate our hotel. We sincerely apologize for your unfortunate experience during your recent stay with us. It is very concerning to read your comments as we take the safety of our guests very seriously. Such incidents are very unusual at our hotel, and we truly regret that this was your experience. We understand your frustration and are grateful for your patience. We hope you will change your mind and give us another opportunity to provide you with excellent hospitality for which we are known.Matthew Hemmerle General Manager
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par General Manager, Gestion de l’hôtel
Dear Lacy, Thank you for choosing Courtyard Tallahassee Downtown/Capitol and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Matthew Hemmerle,General Manager
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Dawn, thank you for sharing the nice rating about your experience at Courtyard Tallahassee Downtown/Capitol. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Matthew Hemmerle General Manager
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Arthur, Thank you for being our guest. We are pleased you enjoyed your stay; however, we do regret if we missed meeting some of your expectations. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Matthew Hemmerle General Manager
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Quiet
Commentaires de Gestion de l’hôtel
21 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Alena, Thank you for choosing Courtyard Tallahassee Downtown/Capitol and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Matthew Hemmerle General Manager
par un voyageur
Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Gretchen, We are happy you chose Courtyard Tallahassee Downtown/Capitol for your recent visit to Tallahassee. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Matthew HemmerleGeneral Manager
par un voyageur
Average
Publié le 11 févr. 2024 sur HotelsClean and comfortable inside but the balcony was dirty and full of cigarette butts.
Commentaires de Gestion de l’hôtel
11 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Tim, Thank you for taking the time to evaluate our hotel. While we are happy to know you liked our well-maintained hotel, we deeply regret the cleanliness issues you came across on the balcony and the inconvenience this caused you. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Matthew Hemmerle General Manager
par un voyageur de Miami Lakes
Publié le 7 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Marilyn, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Tallahassee Downtown/Capitol. We look forward to your return and wish you all the best with your future travels.Matthew Hemmerle,General Manager
