Ratings based on 288 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Valley Hotell
Posted Mar. 7, 2024 on HotelsCold room no heating on when booked in at 3;20 no heating in bathroom ie no towel heating or any heating, cold to take a shower shower tray plug took time for water to drain. Did give us portable heater helped a little. Hotel cold anyway so uninviting. charged for coffee with meal then again as hot Beverage so thought i paid twice. Hotel in lovely position by river walk and into Iron Bridge. Second stay at this Hotel would we stay again ?
Staff lovely breakfast lovely, should we expect every thing to be good in this day and age or should you just take it as it comes?
by A traveller
Posted Feb. 13, 2024 on Expedia
Really disappointed that there was extensive noise above my bedroom at 4:30 am. Apparently workmen had returned to their room Hence no sleep after I was awoken. No refund offered for the room, except my evening meal. I’d rather have paid for my meal and had a proper nights sleep. Best Western you should know better!
by A traveller
Posted Jan. 26, 2024 on Hotels
by A traveller
Posted Dec. 20, 2023 on Hotels
by A traveller
Posted Nov. 23, 2023 on Expedia
The place is clean and tidy and the breakfast was lovely. All staff were friendly and polite. Nice Hotel.
by A traveller
Posted Nov. 20, 2023 on Hotels
Our stay was very good. The staff were excellent and friendly and sorted our initial cold room out quickly and efficiently. Would recommend and return ourselves.
by A traveller
Posted Oct. 1, 2023 on Hotels
by A traveller
Posted Sep. 26, 2023 on Hotels
by A traveller
Croydon holidaymakers enjoy best Ironbridge hotel
Posted Sep. 24, 2023 on HotelsStayed at Ironbridge Valley Hotel 17/9/23 to 23/9/23. We’ve been to many hotels together over the last 8 years and have never been more pleased, the staff were amazing and the food terrific so we dined in the on-site restaurant every evening. We were very impressed with the efficiency and professionalism of the restaurant staff with a special mention to the young members who were superb. We seem to to read nothing but negative news about our 16 to 18 year olds in U K but the young staff were particularly good, they were all helpful, polite, good humoured and efficient, an absolute credit to Valley Hotel. That’s not to say the slightly older members of staff were not wonderful, they were ! We cannot recommend this hotel more highly,11 out of 10. Many Thanks from 4 happy visitors
by A traveller
Posted Sep. 24, 2023 on Expedia
Friendly helpful staff. Good location for Ironbridge and surrounding areas. Excellent restaurant food. Recommended and would stay there again.