Ratings based on 278 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
First class accommodation.
Posted Feb. 17, 2024 on HotelsComment from Hotel Management
Feb. 19, 2024 by Ona El Marqués, Hotel Management
Hi Stephen,Thanks for this positive review.It means a lot to know that you appreciated our high standards and comfortable rooms.We look forward to having the opportunity to welcome you back in the future. Best wishes,Ona El Marqués
by A traveller
Posted Jan. 24, 2024 on Expedia
Property was as expected. Very well equipped with supermarket across the street. Would visit again.
Comment from Hotel Management
Jan. 25, 2024 by Ona El Marqués, Hotel Management
Hi there Laura! Thanks for your kind words.It's fantastic to hear that our property met your expectations and that you appreciated the convenience of having a supermarket just across the street. We're thrilled that you found our apartments well-equipped for your stay. It's always rewarding to know that our guests are leaving with positive memories and thinking of a return visit.Ona El Marqués
by A traveller
Posted Nov. 23, 2023 on Expedia
Comment from Hotel Management
Dec. 14, 2023 by Ona El Marqués, Hotel Management
¡Buenos días!Nos alegra que te hayas sentido a gusto en nuestras instalaciones.¡Vuelve pronto! ¡Será una grata noticia para todo nuestro equipo! ¡Saludos!Ona El Marqués
by A traveller
Posted Jul. 11, 2023 on Hotels
Comment from Hotel Management
Jul. 13, 2023 by Ona El Marqués, Hotel Management
Hi there Elizabeth! It’s great to receive such positive feedback We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Come back soon!Take care,Ona El Marqués
by A traveller
Lovely resort and very helpful staff
Posted Apr. 6, 2023 on HotelsOna El Marques is a lovely resort.We have been going there for many years now. Only downside this year was the apartment we were given had a raised balcony which we thought was quite dangerous as there was no barricade at edge of balcony and about a foot drop to the apartment level.
Comment from Hotel Management
Apr. 11, 2023 by Ona El Marqués, Hotel Management
Hi Maureen,Thanks for sharing your experience with us.We are thrilled to hear that you enjoyed your stay at Ona El Marqués and found our team helpful. However, we apologize for any inconvenience caused by the balcony design in your apartment and will take your feedback into consideration for future improvements.We look forward to welcoming you back for another memorable stay in the years to come. Warm regards, Guest Experience Ona Hotels.Ona El Marqués
by A traveller
Posted Mar. 6, 2023 on Hotels
by A traveller
Posted Feb. 8, 2023 on Hotels
We opted for the "plus " Room, room was ok, but the extras were not worth the money, you are supposed to have a minibar
Comment from Hotel Management
Nov. 17, 2023 by Ona El Marqués, Hotel Management
Hello,Juan.Thanks for your thoughtful review.We're glad that you chose to stay with us and that you had a nice stay overall. However, we're sorry to hear that the extras in the 'plus' room didn't meet your expectations. Our apartments come with a fridge, but we don't provide a minibar service. We appreciate your feedback and will take it into consideration for future improvements.It would be great to welcome you back for an even better stay.All the best,
by A traveller
Posted Jan. 26, 2023 on Hotels
by A traveller
Posted Dec. 3, 2022 on Hotels
Check-in/Check out very good, male receptionist very helpful with info on area. Apartment spacious and clean if a little dated, kitchen fully equipped, 2 bathrooms, large terrace. Swimming pool warm and plenty of sunbeds. Restaurant good. Very easy to get around on bus as stop 2 minutes away. Lidl 2 mins away. Would stay again.
by A traveller
Posted Sep. 6, 2022 on Hotels
Comment from Hotel Management
Nov. 9, 2022 by Guest Experience Ona Hotels, Hotel Management
Hello Karen!Thank you very much for your review! We are delighted to know that you enjoyed our stay with us. We hope to see you again soon :)Have a great day!
