Note fondée sur 338 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mai 2019 sur Expedia
par un voyageur de Concord
Publié le 28 avr. 2024
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Chris Barstow, G.M., Gestion de l’hôtel
Many thanks David for your recent visit and for your very positive review. I hope we may be your host again in the future.
par un voyageur
Comfortable room and very clean!!
Publié le 4 févr. 2024 sur HotelsThey gave us free water and snack on arrival. We were tired and great place stay and relax.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Chris Barstow, G.M., Gestion de l’hôtel
Many thanks for choosing us for your lodging needs and for your very kind review. It is our hope we may host again soon.
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Rushed out of the room for cleaning. Loud banging floor above. Not very friendly staff (Maine) but overall the rooms were nice, breakfast was pretty good but the hot water was usually empty at the 24 hour coffee station. We had a bunch of bags no one asked if we needed help but I got the push trolly cart. Pool water looked a little cloudy so I skipped that. Cute little gym with about 4 cardio machines. I used that a few times because it was always empty. 2 people would probably be too many. I'd stay there again
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Chris Barstow, G.M., Gestion de l’hôtel
Thank you for your honest feedback about your recent stay with us. We're thrilled to hear you enjoyed the spacious rooms and tasty breakfast options! However, we sincerely apologize for the inconveniences you encountered, from the cleaning disruption and noisy floors to the lukewarm coffee and unassisted heavy baggage. These fall short of the experience we strive to provide, and we'll definitely address them with our team to ensure they're improved for future guests.Despite these hiccups, we're glad you still found value in the quiet gym and overall comfort of the room. Rest assured, your feedback is heard and appreciated. We aim to continuously learn and improve, and your insights are invaluable in helping us achieve that. We hope to welcome you back in the future and have the opportunity to showcase the hospitality and attention to detail we're known for.Sincerely,Chris BarstowGeneral Manager
par un voyageur
Great place to stay
Publié le 30 déc. 2023 sur HotelsNice hotel. Friendly service, very nice breakfast
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Chris Barstow, G.M., Gestion de l’hôtel
Dear Christopher,Thank you for your recent visit with us. Your kind words about our friendly service and delicious breakfast truly make us happy. Thank you for choosing us; we hope to see you again soon.Chris BarstowGeneral Manager
par un voyageur
Publié le 16 déc. 2023 sur Hotels
My son lives about 10 miles from here. Hotel is convenient to get to. The staff is pleasant and helpful. Definitely one of the nicest and most up to date accessible rooms I’ve ever had. We’ll be back!
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Chris Barstow, G.M., Gestion de l’hôtel
Thank you Peggy for your very kind review and 10 out of 10 rating. Our team is pleased that we are conveniently located near family and that we met your expectations for accommodations and service.We look forward to being your host again upon your next visit to Midcoast Maine.
par un voyageur
Publié le 15 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Chris Barstow, G.M., Gestion de l’hôtel
Many thanks David for taking the time to provide a 10 out of 10 review. Our team is happy we met your expectations for hospitality, and hope to host you again in the future.
par un voyageur
Publié le 10 déc. 2023 sur Expedia
The room appeared to be clean, then noticed things like phone sticking to night stand. A dried patch of something on the bottom shelf of night stand. Had issues with toilet over flow ( out of bathroom and down hall way) and the staff giving towels to clean. No " let me get a mop "
Check in was easy most staff friendly. Moderately clean.
Commentaires de Gestion de l’hôtel
11 déc. 2023 par Chris Barstow, G.M., Gestion de l’hôtel
Thank you very much Linda for your postive rating and your feedback related to your recent stay.Though we met many of your expectations during your visit, I do regret that there were challenges with some areas of cleanliness, maintenance and service. Do know that we will work with our team to bring strength to the weaknesses identified.It is our hope we may have the opportunity to host you on your next visit to midcoast Maine.
par un voyageur
Publié le 29 nov. 2023 sur Expedia
It was so comfortable there. Plus, breakfast every morning, coffee/tea station open 24 hours. The rooms were quiet, well kept.
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Chris Barstow, GM, Gestion de l’hôtel
Hi Karen,We are delighted to hear that you had a wonderful stay at our hotel and appreciated the comfortable accommodations, complimentary breakfast, and 24/7 coffee and tea station. We take pride in providing our guests with a relaxing and enjoyable experience, and your positive feedback is a testament to our commitment to excellence.Thank you for choosing our hotel and for sharing your feedback. We hope to have the opportunity to welcome you back soon.Best regards,Chris Barstow
par un voyageur de Concord
Publié le 24 nov. 2023
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Chris Barstow, G.M., Gestion de l’hôtel
Thank you David for the 5 out of 5 review. We're grateful for your support and business.
