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Four Points by Sheraton St. Catharines Niagara Suites

3.0 star property
3-star hotel near Brock University

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Photo gallery for Four Points by Sheraton St. Catharines Niagara Suites

Exterior
Executive Suite, 1 Bedroom
Lobby
Indoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available

Explore the area

View in a map
3530 Schmon Parkway, Thorold, ON, L2V4Y6
  • Brock University
    ‪3 min walk‬
  • Welland Canal Lock 7
    ‪4 min drive‬
  • Fallsview Casino
    ‪16 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪54 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(64 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(70 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(7 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(16 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Thorold

In historical district.At this Thorold hotel, you'll be within half a mile (1 km) of Brock University and 3 miles (5 km) of The Pen Centre. Welland Canal Lock 7 and Niagara Wine Tour Guides are also within 3 miles (5 km).

What's nearby

  • Brock University - 3 min walk - 0.3 km
  • Welland Canal Lock 7 - 4 min drive - 4.7 km
  • Waves Indoor Waterpark - 12 min drive - 12.6 km
  • Clifton Hill - 15 min drive - 16.6 km
  • Fallsview Casino - 16 min drive - 17.3 km

Getting around

  • St. Catharines Station - 7 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 50 min drive

Restaurants

  • ‪Cracker Jack's Bar & Grill - ‬3 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪Tim Hortons - ‬3 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬4 min walk

About this property

Four Points by Sheraton St. Catharines Niagara Suites

3-star hotel near Brock University
Four Points by Sheraton St. Catharines Niagara Suites offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 10 meeting rooms are available. Event space at this hotel measures 3350 square feet (311 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Four Points by Sheraton St. Catharines Niagara Suites. Parking is available for a fee.

This 3-star Thorold hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 4 levels
  • 3350 sq ft of conference space
  • 311 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton St. Catharines Niagara Suites offers 129 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 10 to 25 for adults and CAD 8 to 13 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Private wine tours
  • Snow sports gear
  • Water sports equipment
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 8 to 13 for children
  • Self parking fee: CAD 5 per day
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Niagara Suites Hotel St. Catharines
Four Points Sheraton St. Catharines
Four Points Sheraton St. Catharines Niagara
Four Points Sheraton St. Catharines Niagara Suites
Four Points St. Catharines Niagara Suites
Sheraton Four Points St. Catharines
Sheraton St. Catharines
Sheraton St. Catharines Niagara Suites
St. Catharines Four Points Sheraton
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Thorold Four Points
Thorold Sheraton
Four Points Sheraton St. Catharines Niagara Suites Hotel
Four Points Sheraton Niagara Suites Hotel
Four Points Sheraton Niagara Suites
Four Points by Sheraton St. Catharines Niagara Suites Hotel
Four Points by Sheraton St. Catharines Niagara Suites Thorold

Four Points by Sheraton St. Catharines Niagara Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 559 out of 1009 reviews
Rating 8 - Good. 243 out of 1009 reviews
Rating 6 - Okay. 110 out of 1009 reviews
Rating 4 - Poor. 43 out of 1009 reviews
Rating 2 - Terrible. 54 out of 1009 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Stayed 1 night in Jun 2025

8/10 Good

david

Stayed 1 night in Jun 2025

2/10 Terrible

Orson

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What I'm going to do a crib with advertised I asked for a crib three times there was no crib
Stayed 1 night in Jun 2025

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the price

Worst bed I ever slept on for $400 a night Mold in our shower on the dealing and the laminate floors were very sticky had to keep my shoes on entire time
Stayed 1 night in Jun 2025

10/10 Excellent

Corey

Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite place to stay in St.Catherines
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Osayemwenre

Stayed 1 night in Jun 2025

8/10 Good

Candice

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Tammy

Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Stan

Travelled with family
Disliked: Property conditions & facilities
Rooms are small. No where to put your suitcase. Tables are all scratched up. Not satisfied. Would not stay there if I went to st Catherine’s again.
Stayed 1 night in Jun 2025

4/10 Poor

Bev

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Have stayed many times over the last 6 years, as my daughter was going to Brock University. I always booked a room with 2 double beds, and got a beautiful room with a bedroom and sitting area, frig, closet etc. this time double room with 2 beds no closet or hangers or dresser for clothes ironing board and iron just sitting on floor, plus a wine frig, temp of 67 when checked in. The front desk gentlemen was not helpful when asked about sitting outside and bar help didn’t know what drinks were available just pointed to menu. Not the best stay I’ve had here.
Stayed 2 nights in Jun 2025

6/10 Okay

Gerry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Leonard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our assigned room is starting to show its age. Old curtains; some shades had no drawstrings; bathroom door difficult to close;pillows were awful; sofa bed springs could be felt while sitting; causal chair was extremely hard. Certainly below the standard that we were expecting
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
The room was very clean, but only gave room cleanliness 3 stars because they need to clean the a/c vents, especially in the bedroom. Full of dust and other particles. Not good when A/C is on, as all this gets blown in the air you breathe.
Stayed 1 night in Jun 2025

6/10 Okay

Greg

Travelled with family
Liked: Cleanliness, amenities
This is usually an excellent hotel, the rooms are clean, hallways are spacious, staff are friendly. However, when I went to take a shower this morning, the “body wash” bottle was empty. Then, when checking out, they charged me $5 for parking…I’ve neve payed in the past??
Stayed 1 night in Jun 2025

8/10 Good

Shawn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was great, except the food. Breakfast was meh at best. We tried to have dinner the one night and they were out of 8 different menu items (half the menu). The beer was cold and servers tried their best, we appreciated that.
Stayed 3 nights in Jun 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property The suites were good. A.little dated and the beds I found soft
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly. Rooms were spacious. We enjoyed our stay.
Stayed 3 nights in May 2025

10/10 Excellent

Yong Jun

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really good hotel!!
Stayed 1 night in Jun 2025

2/10 Terrible

Kristen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Ilse

Stayed 2 nights in May 2025

6/10 Okay

Christine

Travelled with family
Disliked: Property conditions & facilities
Staff were friendly enough but our two television sets didn’t work for two of our three day stay. We notified the front desk who sent someone with a different remote, then sent up the head of housekeeping around seven thirty pm, then sent someone from maintenance just before ten. At no point were we offered a new room or even a discounted rate. The problem was never solved and we discovered a few outlets and lamps in the room just didn’t work.
Stayed 2 nights in May 2025

6/10 Okay

Herb

Travelled with family
Close to venue..... hotel still needs physical credit cards to check in
Stayed 3 nights in May 2025