Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 févr. 2024 sur Expedia
par un voyageur
Publié le 10 févr. 2024 sur Hotels
good overall. service and property are good.
par un voyageur
Hyatt
Publié le 25 janv. 2024 sur HotelsMy stay at Hyatt Thrissur was excellent. Very good service and friendly staff. They were courteous and very responsive. The staff even packed my lunch prep for my onward journey.
par un voyageur
Publié le 9 janv. 2024 sur Expedia
Had some difficulty at the check-in, mainly due to the fact that we forgot to carry any identity documents...
par un voyageur
Publié le 31 déc. 2023 sur Expedia
Exceptional service
par un voyageur
Publié le 20 nov. 2023 sur Hotels
Due to last minute changes my travel plan was cancelled. Regrettably, my request for a refund or voucher was not fulfilled. I believe that in situations where customers face unexpected changes in plans, a certain degree of understanding and leniency can go a long way in fostering customer loyalty.
While I maintain a positive opinion of the hotel itself, I couldn't help but feel a bit disappointed by the lack of flexibility in addressing my unique situation. It's not just about the monetary aspect; it's about recognizing and valuing loyal customers who, under different circumstances, would have gladly returned for another pleasant stay.
I understand the challenges businesses face in maintaining policies, but I believe exceptional circumstances call for exceptional measures. A gesture of goodwill, such as a voucher for a future stay, would have left a lasting positive impression and reinforced my loyalty to both the hotel and the booking platform.
par un voyageur
Publié le 16 nov. 2023 sur Expedia
I wouldn’t say it’s a Five star property. Service is exceptional and staff are very attentive. No Bar at the property is a big negative.
par un voyageur
Publié le 30 sept. 2023 sur Expedia
Excellent front desk service by Parvathy. She was very helpful and responsive. The property is clean, and everything works in the rooms. A very fine property with some excellent buffet options in the restaurant. Will be back!
par un voyageur
Publié le 10 sept. 2023 sur Expedia
The best hotel in the area
par un voyageur
Highly recommended hotel
Publié le 9 sept. 2023 sur HotelsI had a very comfortable stay at the Hyatt Regency in Thrissur. The staff were very friendly and courteous to my entire family. They also accommodate early check in requests for both rooms I had booked. They arranged for a hotel car for us as well as we had to travel long distances within Kerala.
The only minor issue we faced was that the hotel car did not have the Fast Tag balance to cross toll gates on the national highway and this caused a slight delay as we tried to get to the airport. However, the driver resolved the issue swiftly.
Would highly recommend this hotel.
