Ratings based on 484 Guest Reviews

Hear it directly from our travellers
3.2 out of 5
64% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted May 1, 2022 on Expedia
We were accommodated for very well, and we found this to be the better hotel out of the 4 we stayed in over our week trip doing the NC500. It’s not exactly the Ritz but it’s clean, comfortable and cosy. In a decent location (not much to do in the town but it was nice and quiet). Would stay here again if we were near the area in a heartbeat!
4 out of 5
by A traveller

Posted Nov. 30, 2021 on Hotels
Clean room, comfortable bed, hotel a little dated but staff friendly enough. Breakfast cooked to order so be prepared to wait a little. Restaurant closed, bar meals choice of 3 main meals, fish, scampi and chicken burger. Had the fish and it was terrible but charged restaurant prices, ate elsewhere for rest of stay.
Comment from Hotel Management
Jan. 23, 2022 by Muthu Royal Hotel Thurso, Hotel Management
Hi Jon! Thanks for the review. We are sorry to hear about the fish! Please tell the waiter / reception and we will do our best to help! Otherwise we are happy you enjoyed your stay. Kind Regards.
4 out of 5
by A traveller

Posted Oct. 29, 2021 on Hotels
The stay was good..bar not great didnt have many drinks and no food
Comment from Hotel Management
Nov. 17, 2021 by Muthu Royal Hotel Reception, Hotel Management
Hello Michelle! Thanks for the feedback and kind review score! We do keep more stock in the back, feel free to ask the server about additional options. We hope to see you again in the future, Kind Regards, Muthu Royal Hotel Thurso Reception
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 24, 2021 on Expedia
3 out of 5
by A traveller

Posted Oct. 23, 2021 on Expedia
Very good value for the very little it cost. Fine for short stay. Staff were helpful and considerate about parking. The property needs renovation urgently.
Comment from Hotel Management
Nov. 17, 2021 by Muthu Royal Hotel Thurso Reception, Hotel Management
Hi Katherine! Thanks for the kind review! Our staff aim to please. Necessary renovations will take place once we close for the winter. We hope to see you again in the future, Kind Regards, Muthu Royal Hotel Thurso Reception
3 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 19, 2021 on Expedia
3 out of 5
by A traveller

Interesting place, clean and cheap

Posted Oct. 18, 2021 on Hotels
The hotel was a grand place in its time, its a bit tired and could do with a make over. The staff were pleasant and food was very nice, the evening meal menu was good how, however, and this could be my mis understanding ! I did not realise the menu was a set 3 course so having just one main and being charged for a starter and desert I didnt want was a little off putting. That aside for the cost which inclueds breakfast its good value.
Comment from Hotel Management
Nov. 17, 2021 by Muthu Royal Hotel Thurso Reception, Hotel Management
Hi Guest! Thanks for your kind review. We do separate courses for meals, please feel free to ask staff if you have any inquires! We will be happy to help! We hope to see you again in the future, Kind Regards, Muthu Royal Hotel Thurso Reception
4 out of 5
by A traveller

Posted Oct. 8, 2021 on Expedia
Thank you
Comment from Hotel Management
Nov. 17, 2021 by Muthu Royal Hotel Thurso Reception, Hotel Management
Hi William! Thank YOU for the kind review! it matters to us. We hope to see you again in the future, Kind Regards, Muthu Royal Hotel Thurso Reception
4 out of 5
by A traveller

Posted Oct. 6, 2021 on Hotels
Old hotel in need of modernisation, but appears well-run and is reasonably comfortable.
Comment from Hotel Management
Nov. 17, 2021 by Muthu Royal Hotel Thurso Reception, Hotel Management
Hello! Thanks for your review! I do believe that's part of our charm. We're glad you enjoyed your stay. We hope to see you again in the future, Kind Regards, Muthu Royal Hotel Thurso Reception
1 out of 5
by A traveller

Posted Oct. 2, 2021 on Hotels
Comment from Hotel Management
Nov. 17, 2021 by Muthu Royal Hotel Thurso, Hotel Management
Hi Gavin! Thanks for the rating. We're sorry to have disappointed, perhaps you could provide some additional feedback. We hope to see you again in the future, Kind Regards, Muthu Royal Hotel Thurso Reception