Ratings based on 914 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 2, 2024
I will never stay there. The are is dirty and unsafe. The rooms are smaller than a clothset. The price is too high for what we get as a hotel. Shower a normal size person will not be able to take a shower. The most important thing in a hotel is the bead and this bead is terrible. I do not recommend this hotel.
Comment from Hotel Management
Mar. 6, 2024 by B my Hotel , Hotel Management
Good day dear Cesar, We are sorry to hear that your experience was not as you expected and as we wanted it to be. Thank you so much for letting us know so we can continue improving.
by A traveller
Posted Feb. 19, 2024 on Expedia
Amazing service! Pablo helped us check in and was great. Easy check in. He also helped us order some pizza to the hotel. I saw him helping out a woman who only spoke another foreign language and he did his best!
The rooms were clean! We got two rooms, the beds were firm but that’s how we like it! The bathrooms were clean as well.
We loved the parking! It’s gated and there’s security 24/7 so we felt safe leaving all of our goods we purchased in our car.
Breakfast was soooo good and the ladies were so attentive to us. Pancakes, eggs, toast, beans, and chilaquiles were available. Overall amazing service! For the price, it was perfect!
Comment from Hotel Management
Feb. 19, 2024 by B my Hotel , Hotel Management
Good day dear Alejandra, We appreciate your time for recommending us. Thank you for choosing us. We hope to see you very soon.
by A traveller
Breakfast to die for!
Posted Feb. 16, 2024 on HotelsI comfortable, convient place to stay with modern amenties. Onsite securiry and parking were a plus and the breakfast was one of the best I have every had included in a stay. Fresh fruit, properly cooked spiced eggs and fresh squeezed papaya and melon juice.
Comment from Hotel Management
Feb. 17, 2024 by B my Hotel , Hotel Management
Buen día Estimada Elizabeth, Muchas gracias por sus comentarios, calificación y por elegirnos como su Hotel de preferencia. Esperamos volver a verle pronto
by A traveller
Posted Feb. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 17, 2024 by B my Hotel , Hotel Management
Buen dia Estimada Erika, Lamentamos que su experiencia no haya sido la que esperaba y la que nosotros deseábamos para usted. Agradecemos mucho sus comentarios para seguir mejorando.
by A traveller
Posted Feb. 15, 2024 on Expedia
GOOD PLACE
Comment from Hotel Management
Feb. 17, 2024 by B my Hotel , Hotel Management
Good day dear Francisco, We appreciate your time for recommending us. Thank you for choosing us. We hope to see you very soon.
by A traveller
Posted Feb. 15, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by B my Hotel , Hotel Management
Buen día Pascuala, Muchas gracias por sus comentarios, calificación y por elegirnos como su Hotel de preferencia. Esperamos volver a verle pronto.
by A traveller
Posted Feb. 10, 2024 on Expedia
Comment from Hotel Management
Feb. 15, 2024 by B my Hotel , Hotel Management
Buen dia, Lamentamos que su experiencia no haya sido la que esperaba y la que nosotros deseábamos para usted. Agradecemos mucho sus comentarios para seguir mejorando. Esperamos verlo pronto.
by A traveller
Posted Feb. 10, 2024 on Expedia
Clean and comfy
Comment from Hotel Management
Feb. 10, 2024 by Bmyhotel, Hotel Management
We appreciate that you have shared your opinion regarding your stay in recent days. It is very enriching and motivating when there are comments with yours. Come back soon.
by A traveller
Posted Feb. 7, 2024 on Expedia
Happy
Comment from Hotel Management
Feb. 10, 2024 by Bmyhotel, Hotel Management
Thank you for staying with us, we appreciate your comment. Come back soon.
by A traveller
Posted Jan. 29, 2024 on Hotels
Everything was great except the beds. They are hard as a rock. For the money it is tolerable. Very clean and the breakfast is very nice. The staff are very friendly!
Comment from Hotel Management
Jan. 30, 2024 by B my Hotel , Hotel Management
Good day dear Sergio, We appreciate your time for recommending us. Thank you for choosing us. We hope to see you very soon.
