One Tijuana Otay

3.0 star property
3-star hotel near U.S. Consulate General Tijuana, connected to a shopping center

Choose dates to view prices

Photo gallery for One Tijuana Otay

Interior
Lobby
In-room safe, desk, blackout drapes, free WiFi
Restaurant
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Place, Alameda Otay
    ‪3 min walk‬
  • Place, Autonomous University of Baja California
    ‪5 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(72 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(27 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

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About the area

Tijuana

Mesa de Otay stay.Within a 10-minute walk of this Mesa de Otay hotel, you'll find Autonomous University of Baja California and Caliente Casino. Alameda Otay and High Performance Center in Tijuana are also within half a mile (1 km).

What's nearby

  • Alameda Otay - 3 min walk - 0.3 km
  • Autonomous University of Baja California - 5 min walk - 0.5 km
  • Caliente Casino - 5 min walk - 0.5 km
  • High Performance Center in Tijuana - 12 min walk - 1.0 km
  • U.S. Consulate General Tijuana - 15 min walk - 1.3 km

Getting around

  • San Ysidro Transit Center Station - 9 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 8 min drive

Restaurants

  • ‪Agredanos Burguer - ‬7 min walk
  • ‪IHOP - ‬7 min walk
  • ‪Mr. Pampas Do brasil - ‬4 min walk
  • ‪Kong Fui Buffete - ‬7 min walk
  • ‪Moma sushi + pizza - ‬7 min walk

About this property

One Tijuana Otay

3-star hotel near U.S. Consulate General Tijuana, connected to a shopping center
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The business-friendly One Tijuana Otay also features laundry facilities, a front-desk safe, and an elevator. Parking is available for a fee.

This 3-star Tijuana hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
One Tijuana Otay offers 120 air-conditioned accommodations with safes and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Tijuana Otay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 802 out of 1327 reviews
Rating 8 - Good. 270 out of 1327 reviews
Rating 6 - Okay. 135 out of 1327 reviews
Rating 4 - Poor. 56 out of 1327 reviews
Rating 2 - Terrible. 64 out of 1327 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarai

Travelled with family
Liked: Amenities
It’s was kept clean and the staff was helpful and nice
Stayed 1 night in Sep 2025

6/10 Okay

Elio

Travelled with family
Liked: Amenities
All the shopping and restaurants
Stayed 1 night in Sep 2025

8/10 Good

Victor

Stayed 1 night in Sep 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
All employees were frendily
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There services
Stayed 3 nights in Aug 2025

10/10 Excellent

Ken

Stayed 1 night in Sep 2025

8/10 Good

Victor

Stayed 1 night in Sep 2025

6/10 Okay

Erika

Stayed 1 night in Sep 2025

8/10 Good

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is situated right in the middle of a shopping center, featuring numerous restaurants, a movie theater, numerous stores, and a casino.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ariana, Valley Center

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restroom was very filthy. To the point where we didn’t even shower because it looks gross. The beds were dirty and had to have them come switch the blankets. The location is very convenient because it’s walking distance to the plaza but unfortunately the hotel needs to work on cleanliness.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Victor

Stayed 1 night in Aug 2025

10/10 Excellent

Andy

Stayed 1 night in Aug 2025

10/10 Excellent

Argelia

Stayed 1 night in Aug 2025

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lobby was hot

Stayed 1 night in Aug 2025

4/10 Poor

marcos

Stayed 2 nights in Jul 2025

6/10 Okay

Myra

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Armando

Liked: Amenities
Wonderful
Stayed 1 night in Jun 2025

8/10 Good

Luis Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Charity

Liked: Cleanliness, staff & service, property conditions & facilities
I needed a quiet, safe place to spend the night before jumping on a plane back down to Puerto Vallarta, and this place hit the mark for price, cleanliness, and proximity to the airport. I appreciated that breakfast was included; that was really a nice touch.
Stayed 1 night in Jun 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Stayed 2 nights in Jun 2025

8/10 Good

julio

Stayed 1 night in Jun 2025