Ratings based on 976 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 19, 2024 on Expedia
A nice place to stay the night. It is located in the middle of everything. Tokyo tower is a few minutes walk. Nearby train stations that take you to yokohama and kanagawa and majot train stations loke tokyo station.
Comment from Hotel Management
Jan. 19, 2024 by Receptionist Sakihara, Hotel Management
Thank you very much for using APA Hotel Shinbashi Onarimon.We are very happy to hear that you enjoyed your stay with us. All of our staff will continue to work hard to provide better service in the future.Thank you for taking the time out of your busy schedule to post your review. We look forward to seeing you again.
by A traveller
Quiet location
Posted Jan. 15, 2024 on HotelsLocated exactly between Shimbashi Station and Daimon Station it makes a good place to stay. My only dislike was the bed, as I sank in it, and the toilet seat was not heated. Other than that it was a good place for the price.
Comment from Hotel Management
Jan. 16, 2024 by フロント 清和, Hotel Management
Thank you for choosing APA Hotel Shinbashi Onarimon. Our hotel is about a 9-minute walk from the Karasumori Exit of JR Shinbashi Station, and about a 4-minute walk from Exit 4 of Onarimon Station on the Toei Mita Line. Our beds are made of "Cloud fit," which provides a comfortable sleeping experience as if you were on a cloud. We are sorry that we could not meet your request. Thank you for taking the time to write this review. We will take your comments into consideration and continue to improve our service and quality. We sincerely look forward to welcoming you back for another stay. Front Desk seiwa
by A traveller
Posted Jul. 29, 2023 on Expedia
Comment from Hotel Management
Jul. 29, 2023 by フロント 小西, Hotel Management
Thank you for staying with us.We are happy to hear that you had a pleasant stay with us.We are looking forward to seeing you again.Thank you.
by A traveller
Posted Jun. 27, 2023 on Expedia
It was average. Decent value for the money. Not much to say.
Comment from Hotel Management
Jun. 29, 2023 by Reception Taniguchi, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A traveller
Posted Mar. 19, 2023 on Expedia
Comment from Hotel Management
Apr. 9, 2023 by フロント 牧野, Hotel Management
Thank you for using APA Hotel Shimbashi Onarimon. Thank you for posting your evaluation.It is limited. looking forward to seeing you coming again.
by A traveller
Posted Dec. 29, 2022 on Hotels
Comment from Hotel Management
Dec. 29, 2022 by Sugikawa, Hotel Management
Thanks for posting your review.We will make every effort to further improve our services to ensure that our guests have a pleasant stay. We look forward to seeing you again.Thank you.
by A traveller
Posted Dec. 28, 2022 on Hotels
Comment from Hotel Management
Dec. 28, 2022 by フロント 牧野, Hotel Management
Thank you for using APA Hotel 〈Shimbashi Onarimon〉. Thank you for your evaluation. Please feel free to let us know if you have any questions. We look forward to seeing you again.
by A traveller
Posted Jan. 17, 2022 on Hotels
Comment from Hotel Management
Jan. 18, 2022 by フロント 平城, Hotel Management
この度はアパホテル〈新橋 御成門〉にご宿泊いただきまして誠にありがとうございます。 また貴重なお時間をいただいての口コミのご投稿ありがとうございます。 お客様のまたのご宿泊を心よりお待ちしております。
by A traveller from sendai
Posted Dec. 27, 2021 on Expedia
by A traveller
Posted Dec. 18, 2021 on Expedia
チェックイン時フロントの方1名で対応されていたので少し待たされたものの落ち着いて適切に対応してくださり気持ち良くチェックインができました。設備について禁煙ルームのはずだったのにややタバコ臭いようなニオイがしたのが気になりました。あとどう頑張ってもシャワーの水がバスタブの外に流れ出てしまう構造になってるような、、少し焦りました。それ以外はミニマムな構造で清潔でビジネス1人で1泊利用には快適でした。
Comment from Hotel Management
Dec. 18, 2021 by フロント 横井, Hotel Management
この度はアパホテル〈新橋 御成門〉をご利用いただき、誠にありがとうございます。また貴重なお時間を頂いての口コミのご投稿ありがとうございます。しかしながら、本来お寛ぎいただくお部屋にてご不快な思いをさせてしまい、誠に申し訳ございません。清掃スタッフへ共有をし、清掃を徹底して参ります。今後も更にお客様にご満足いただけるようなホテルを目指し精進して参ります。お客様のまたのご宿泊を心よりお待ちしております。
