Ratings based on 806 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Aurora
Posted Feb. 7, 2024 on Expedia
Long train to main points of interest.
Comment from Hotel Management
Feb. 7, 2024 by Chisun Hotel Kamata Karasawa, Hotel Management
Thank you very much for staying at Chisun Hotel Kamata.Although Shinagawa Station is conveniently located only 3 stations away, did you find the Tokyo subway difficult to navigate and difficult to judge?We hope you will stay with us again next time you are in the area.If you do, please ask our staff and we will be happy to show you how to get there with fewer transfers.
by A traveller
Posted Jan. 24, 2024 on Expedia
Property was very outdated, rooms needed better cleaning, A/C and refrigerator didn’t work, bed was tough. For the amount they charge I expected more. Surrounding area was great though, would recommend the area but not the hotel, luckily we were only there for 1 night.
Comment from Hotel Management
Jan. 24, 2024 by Chisun Hotel Kamata Front Desk, Hotel Management
Thank you for staying at Chisun Hotel Kamata.We do apologize for the inconvenience during your stay.From now on, we'll check the room more carefully and make efforts to improve conditions.Thank you very much for your precious opinion.
by A traveller
Posted Dec. 26, 2023 on Hotels
Comment from Hotel Management
Dec. 26, 2023 by Chisun Hotel Kamata Karasawa, Hotel Management
Thank you very much for staying at Chisun Hotel Kamata.We hope you had a good rest in our spacious room, which is located near downtown.We hope you will stay with us again when you come back to the area.All of our staff look forward to serving you again.
by A traveller
Posted Nov. 26, 2023 on Expedia
Property was very nice and accommodating, in a nice area too where it is quiet.
Comment from Hotel Management
Nov. 28, 2023 by CHISUN HOTEL KAMATA Front desk, Hotel Management
Thank you very much for staying at Chisun Hotel Kamata.We are glad to hear that you enjoyed your stay with us.We hope you will use our hotel again if you have the opportunity.
by A traveller
Posted Nov. 4, 2023 on Expedia
good on near raile road station
Comment from Hotel Management
Nov. 7, 2023 by CHISUN HOTEL KAMATA Front desk, Hotel Management
Thank you very much for staying at Chisun Hotel Kamata.We are glad to hear that you were satisfied with our location.We hope you will use our hotel again if you have another opportunity.
by A traveller
Posted Oct. 15, 2023 on Expedia
Room is spacious, the location is good near train station with 5 minutes walking distance, a lot of restaurants and shopping area around, also there is a hidden famous bar nearby the hotel. We enjoyed our stay so much.
Comment from Hotel Management
Oct. 15, 2023 by Chisan Hotel Kamata Karasawa, Hotel Management
Thank you very much for staying at Chisun Hotel Kamata.We hope you had a good time at our new restaurant, which has recently opened and is now offering even more alcoholic beverages for your enjoyment.Our rooms are a bit larger than those of other hotels in the area, so I am sure you did not feel cramped.We are looking forward to having you stay at our hotel again the next time you come to Japan.
by A traveller
Posted Oct. 13, 2023 on Expedia
good
Comment from Hotel Management
Oct. 21, 2023 by Chisun Hotel Kamata Front Desk, Hotel Management
Thank you for staying at Chisun Hotel Kamata.We appreciate your review about our hotel.If you have an opportunity, please visit us again.We look forward to seeing you next time.
by A traveller
Posted Aug. 4, 2023 on Expedia
The property is super outdated
Comment from Hotel Management
Aug. 4, 2023 by Chisun Hotel Kamata Front Desk, Hotel Management
Thank you for staying at Chisun Hotel Kamata.We do apologize for the inconvenience.From now on, we'll do our best to make your stay more comfortable.Thank you for your precious opinion.If you have an opportunity, please visit us again.We look forward to seeing you.
by A traveller
Posted Aug. 2, 2023 on Expedia
The room was spacious
Comment from Hotel Management
Aug. 2, 2023 by Chisun Hotel Kamata Front Desk, Hotel Management
Thank you for staying at Chisun Hotel Kamata.We appreciate your comments about our room.We're glad to hear that.If you have an opportunity, please visit us again.We look forward to seeing you next time.
by A traveller
Posted Jul. 31, 2023 on Expedia
Everything was average during our stay, check-in was easy however the cleanliness was not what we had expected when we booked. Other reviews mentioned it was clean but not to our standards
Comment from Hotel Management
Jul. 31, 2023 by CHISUN HOTEL KAMATA Front dsuk, Hotel Management
Thank you for staying at Chisun Hotel Kamata.However, we are sorry that we did not meet your expectations.Based on the valuable opinions received from our customers, all the staff will work on improvements.We would appreciate it if you could use our hotel when you come to the area.
