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Grand Hyatt Tokyo

5.0 star property
5-star luxury hotel near Roppongi Hills, connected to a shopping center

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Photo gallery for Grand Hyatt Tokyo

Lobby
Creator video
Front of property
Presidential Suite
Suite (Chariman)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
6-10-3 Roppongi, Minato-Ku, Tokyo, Tokyo-to, 160-0032
  • Place, Roppongi Hills
    ‪1 min walk‬
  • Place, Tokyo City View
    ‪2 min walk‬
  • Place, Tokyo Midtown
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Single Beds

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Single Beds

Club Room, 2 Twin Beds

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Club Room, 1 King Bed (Premium)

Club Room, 1 King Bed (Premium)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Executive)

Grand Suite, 1 King Bed (Executive)

Grand Suite, 1 King Bed (Executive)

  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds (Diplomat)

Suite, 2 Single Beds (Diplomat)

Suite, 2 Twin Beds (Diplomat)

9.0 out of 10
Wonderful
(2 reviews)
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, minibar

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds (Club Access)

Frette Italian sheets, premium bedding, down comforters, minibar

Deluxe Room, 2 Twin Beds (Club Access)

  • 55 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

Room, 2 Single Beds, City View

Room, 2 Twin Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Ambassador)

Suite (Ambassador)

Suite (Ambassador)

  • 188 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Chariman)

Suite (Chariman)

Suite (Chariman)

  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 260 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 2 Queen Beds (Club Access)

Premium Room, 2 Queen Beds (Club Access)

Premium Room, 2 Queen Beds (Club Access)

  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

  • 142 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, minibar

Club Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Tokyo

Minato stay.With a stay at this Minato hotel, you'll be steps from Mori Art Museum and Tokyo City View. Roppongi Hills and Tokyo Midtown are also within half a mile (1 km).

What's nearby

  • Roppongi Hills - 1 min walk - 0.1 km
  • Tokyo City View - 2 min walk - 0.2 km
  • Mori Art Museum - 3 min walk - 0.3 km
  • Tokyo Midtown - 8 min walk - 0.7 km
  • Tokyo Tower - 5 min drive - 2.0 km

Getting around

  • Ebisu Station - 4 min drive
  • Roppongi Station - 7 min walk
  • Haneda Airport (HND) - 39 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪オーク ドア (The Oak Door) - ‬1 min walk
  • ‪グランド クラブ ラウンジ (Grand Club Lounge) - ‬1 min walk
  • ‪La Maison du Chocolat - ‬1 min walk
  • ‪フィオレンティーナ (Fiorentina) - ‬1 min walk

About this property

Grand Hyatt Tokyo

5-star luxury hotel near Roppongi Hills, connected to a shopping center
Grand Hyatt Tokyo offers its guests a full-service spa, an indoor pool, and a hot tub. There are 7 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center, 16 meeting rooms, and limo/town car service are available. Event space at this hotel measures 30138 square feet (2800 square meters) and includes conference space. A fitness center, a sauna, and a terrace are also featured at the luxury Grand Hyatt Tokyo. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 387 guestrooms or units
  • 21 levels
  • 7 dining venues
  • 3 bars or lounges
  • 30138 sq ft of conference space
  • 2800 sq m of conference space
  • Built in 2003
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Grand Hyatt Tokyo offers 387 accommodations with DVD players and minibars. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:30 AM to 8:30 PM at scheduled times
  • Limo/town car service
  • Valet parking on site (JPY 6,000 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,945 per person
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels
  • CD player
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 5945 per person
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580
  • Valet parking fee: JPY 6000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt Tokyo
Grand Hyatt Tokyo Hotel
Hyatt Tokyo Grand
Tokyo Grand Hyatt
Grand Hyatt Hotel Tokyo
Grand Hyatt Minato
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Tokyo Japan
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Hotel
Grand Hyatt Tokyo Tokyo
Grand Hyatt Tokyo Hotel Tokyo

Grand Hyatt Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 954 reviews
Rating 8 - Good. 194 out of 954 reviews
Rating 6 - Okay. 35 out of 954 reviews
Rating 4 - Poor. 16 out of 954 reviews
Rating 2 - Terrible. 18 out of 954 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Meenakshi

Stayed 4 nights in Jul 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Nice large rooms. Friendly staff.
Stayed 6 nights in Sep 2025

10/10 Excellent

steven

Stayed 2 nights in Sep 2025

10/10 Excellent

Aadil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel, and first time visiting Tokyo. Already know, the next time I come, I will be staying here. Staff were so friendly and helpful. Rooms spacious and comfortable. Loved the 4 nights we spent here.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ton-Duc David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Roponggi
Stayed 3 nights in Sep 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top quality

Top quality hotel in the heart of Roppongi Hills. Great service and awesome gym and spa
Stayed 4 nights in Sep 2025

10/10 Excellent

ELiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, amenities and staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even better than expected. Convenient, excellent service, beautiful rooms, well-priced. My home away from home in Tokyo.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miki

Stayed 1 night in Aug 2025

10/10 Excellent

Kadeen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience.Really convenient area. Hotel staff very friendly and very helpful. Would definitely recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Stayed 4 nights in Jul 2025

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and attentive staff. Will definitely return if back in town
Stayed 4 nights in Jul 2025

10/10 Excellent

Syon

Stayed 2 nights in Jul 2025

10/10 Excellent

Trista, Balmain

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Wonderful clean facilities. Close to transport and 7-11 just around the corner.
Stayed 5 nights in Jul 2025

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was an awesome vacation. They went above and beyond to cater to our needs.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kyungsun Kyle

Liked: Amenities
Great location & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Sonia, Houston

Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025