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Imperial Hotel, Tokyo

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Lobby
1 bedroom, premium bedding, down comforters, in-room safe
1 bedroom, premium bedding, down comforters, in-room safe
8 restaurants; breakfast, lunch, and dinner served
Aromatherapy

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-1-1 Uchisaiwaicho Chiyoda-ku, Tokyo, Tokyo-to, 100-8558
  • Place, Hibiya Park
    ‪1 min walk‬
  • Place, Tokyo Imperial Palace
    ‪12 min walk‬
  • Place, Kabuki-za Theatre
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Main Building Regular Floor Park-View Corner Suite Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Main Building Regular Floor Park-View Corner Suite Twin Room Non Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Main Building Imperial Floors Superior Double Room Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Main Building Imperial Floors Superior Double Room Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Main Building Imperial Floors Junior Suite

1 bedroom, premium bedding, down comforters, in-room safe

Main Building Imperial Floors Junior Suite

  • Sleeps 2
  • Free WiFi

View all photos for Main Building Superior Twin

Main Building Superior Twin

Main Building Superior Twin

9.2 out of 10
Wonderful
(38 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Building Superior King

Main Building Superior King

Main Building Superior King

9.2 out of 10
Wonderful
(54 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Main Building Deluxe Twin

1 bedroom, premium bedding, down comforters, in-room safe

Main Building Deluxe Twin

9.4 out of 10
Exceptional
(40 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Building Deluxe King

Main Building Deluxe King

Main Building Deluxe King

10.0 out of 10
Exceptional
(16 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Imperial Floor Deluxe Twin

Imperial Floor Deluxe Twin

Imperial Floor Deluxe Twin

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Building Park View Corner Suite Twin

32-inch flat-screen TV with digital channels, TV, DVD player

Main Building Park View Corner Suite Twin

  • Park view
  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Building Park View Corner Suite King

32-inch flat-screen TV with digital channels, TV, DVD player

Main Building Park View Corner Suite King

  • Park view
  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Imperial Floor Deluxe Suite King

Imperial Floor Deluxe Suite King

Imperial Floor Deluxe Suite King

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Main Building Junior Suite King

Main Building Junior Suite King

Main Building Junior Suite King

8.8 out of 10
Excellent
(6 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Main Building Junior Suite Twin

Main Building Junior Suite Twin

Main Building Junior Suite Twin

8.8 out of 10
Excellent
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Imperial Floor Superior King

Imperial Floor Superior King

Imperial Floor Superior King

10.0 out of 10
Exceptional
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Imperial Floor Junior Suite King

Imperial Floor Junior Suite King

Imperial Floor Junior Suite King

10.0 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Imperial Floor Junior Suite Twin

Imperial Floor Junior Suite Twin

Imperial Floor Junior Suite Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Building Deluxe Park View Double

Main Building Deluxe Park View Double

Main Building Deluxe Park View Double

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Main Building Deluxe Park View Twin

Main Building Deluxe Park View Twin

Main Building Deluxe Park View Twin

9.0 out of 10
Wonderful
(4 reviews)
  • Park view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Building Junior Suite Park View Twin

Main Building Junior Suite Park View Twin

Main Building Junior Suite Park View Twin

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Imperial Floor Deluxe Park View Double

1 bedroom, premium bedding, down comforters, in-room safe

Imperial Floor Deluxe Park View Double

  • Park view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Imperial Floor Deluxe Park View Twin

1 bedroom, premium bedding, down comforters, in-room safe

Imperial Floor Deluxe Park View Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Tower Building High Floor Standard Twin, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Tower Building High Floor Standard Twin, Non Smoking

9.4 out of 10
Exceptional
(47 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Tower Building High Floor Standard Double, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Tower Building High Floor Standard Double, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Tower Building High Floor Premier Twin, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Tower Building High Floor Premier Twin, Non Smoking

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Tower Building High Floor GINZA VIEW Corner Suite Twin, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Tower Building High Floor GINZA VIEW Corner Suite Twin, Non Smoking

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Tower Building High Floor Pent House Suite Twin, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Tower Building High Floor Pent House Suite Twin, Non Smoking

  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Tower Building High Floor Pent House Suite Double, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Tower Building High Floor Pent House Suite Double, Non Smoking

  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Tower Building, Standard Twin, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Tower Building, Standard Twin, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Tower Building, Standard Double, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Tower Building, Standard Double, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Tower Building, Premier Twin, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Tower Building, Premier Twin, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the area

Tokyo

Chiyoda stay.Within a 15-minute walk of this Chiyoda hotel, you'll find Hibiya Park and Tokyo Imperial Palace. Kabuki-za Theatre and Hamarikyu Gardens are also within 2 miles (3 km).

What's nearby

  • Hibiya Park - 1 min walk - 0.1 km
  • Ginza Wako Building - 10 min walk - 0.9 km
  • Ginza Six - 11 min walk - 0.9 km
  • Tokyo Imperial Palace - 12 min walk - 1.1 km
  • Kabuki-za Theatre - 15 min walk - 1.3 km

Getting around

  • Hibiya Station - 4 min walk
  • Shimbashi Station - 8 min walk
  • Narita Intl. Airport (NRT) - 61 min drive

Restaurants

  • ‪ランデブーラウンジ・バー - ‬2 min walk
  • ‪嘉門 (Kamon) - ‬2 min walk
  • ‪壁の穴 - ‬3 min walk
  • ‪インペリアルバイキング サール (The Imperial Viking SAL) - ‬2 min walk
  • ‪GOOD CHEESE GOOD PIZZA - ‬3 min walk

About this property

Imperial Hotel, Tokyo

5-star luxury hotel near Hibiya Park, connected to a shopping center
Imperial Hotel, Tokyo offers its guests a children's pool, an indoor pool, a hot tub, and a sauna. There are 8 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 344 square feet (32 square meters) and includes a conference center. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury Imperial Hotel, Tokyo. An airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service are available for a fee. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 918 guestrooms or units
  • 31 levels
  • 2 buildings
  • 8 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 344 sq ft of conference space
  • 32 sq m of conference space
  • Built in 1970
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Imperial Hotel, Tokyo offers 918 accommodations with DVD players and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (JPY 12,000 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 5,800 to 6,700 for adults and JPY 3,800 to 6,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees of 3,800-6,000 JPY apply to children 0-6 years old for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.
Meals are not included in the room rate for children.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 5800 to 6700 for adults, and JPY 3800 to 6000 for children
  • Airport shuttle fee: JPY 58900 per person (one-way)
  • Airport shuttle fee per child: JPY 58900 (one-way), (from 1 to 5 years old)
  • Covered self parking fee: JPY 12000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Imperial Hotel
Imperial Hotel Tokyo
Imperial Tokyo
Imperial Hotel Tokyo
Imperial Tokyo
Hotel Imperial Hotel Tokyo
Tokyo Imperial Hotel Hotel
Hotel Imperial Hotel
Imperial
Imperial Hotel
Imperial Hotel Tokyo
Imperial Hotel, Tokyo Hotel

Frequently asked questions

How close is Imperial Hotel, Tokyo to the airport?

Imperial Hotel, Tokyo is 12.4 mi (27-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Imperial Hotel, Tokyo?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Imperial Hotel, Tokyo on Jun 30, 2026 start from CA $321, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Imperial Hotel, Tokyo have an airport shuttle?

Imperial Hotel, Tokyo offers an airport shuttle 24 hours a day, for a charge of JPY 58900 per person, one-way.

How close is Imperial Hotel, Tokyo to the beach?

This hotel is 4.9 mi (17-min drive) from Odaiba Beach Park.

Does Imperial Hotel, Tokyo offer free breakfast?

Free breakfast isn’t offered at Imperial Hotel, Tokyo, but cooked-to-order breakfast is offered for a fee of between JPY 5800 and 6700 for adults, JPY 3800 and 6000 for children. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at Imperial Hotel, Tokyo?

No, there is no casino at this hotel.

What time is check-in at Imperial Hotel, Tokyo?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Imperial Hotel, Tokyo?

Free parking is not available at this hotel. Self parking is available for JPY 12000 per day.

Does Imperial Hotel, Tokyo have a pool?

Imperial Hotel, Tokyo features an indoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Imperial Hotel, Tokyo have a restaurant?

Imperial Hotel, Tokyo is home to Les Saisons, which features French cuisine.

Does Imperial Hotel, Tokyo have a spa?

This hotel doesn't have a spa, but it does offer massages and aromatherapy.

How close is Imperial Hotel, Tokyo to downtown Tokyo?

Imperial Hotel, Tokyo is 0.8 mi away from Tokyo.

Imperial Hotel, Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1332 out of 1543 reviews
Rating 8 - Good. 146 out of 1543 reviews
Rating 6 - Okay. 34 out of 1543 reviews
Rating 4 - Poor. 15 out of 1543 reviews
Rating 2 - Terrible. 16 out of 1543 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Rooms, staff and location are great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whatever you need or do not need is ready and waiting at the Imperial . The concierge is excellent and the dining choices are extensive . The location for shopping is convenient and everyone at the hotel is ready to serve you . Excellent choice for any Tokyo stay!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, historic hotel with world class staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Winton

Liked: Cleanliness, amenities, property conditions & facilities
Well apointed room and great restaurants / bar.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Good facilities, excellent staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Always a wonderful place to stay and amazing views, spacious and luxurious rooms and a hotel with a rich history. Location is great especially for connecting to the amazing JR network.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Fei

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, very friendly staffs, nice room setup.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Maximillian

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding. Everything was top tier from the room to the staff to the general hospitality. Will stay here again for sure!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Hyun Suk

Liked: Cleanliness, staff & service, amenities
Clean room, impressive services, good restaurants
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
All of those and great atmosphere, the lounge really nice place to spend after dinner drink before going to your room 👍👍
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

paul

Liked: Cleanliness, amenities, property conditions & facilities
Location and amenities were great. Staff was friendly and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Perfect and luxurious
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Professional and friendly staff; clean room; fantastic location; delightful amenities. No complaints!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Remarkable design and staff
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Anuj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rooms, restaurants, tradition, location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kwok Wei

Liked: Cleanliness, staff & service, amenities
The room is very clean and tidy. The hotel staff are polite and efficient.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room,great location, friendly staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
clean, spacious and well maintained. All staffs are very polite and helpful.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, amenities
Extremely attentive staff, rooms were spotless, spa was great. Only feedback was that drinks were a little expensive at bar.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Cary Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely staff, wonderful surroundings.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness
Best hotel in tokyo
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
This beautiful hotel was wonderful. The staff were friendly and welcoming and went to great lengths to be helpful. We had a fabulous time
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was superb - helpful, polite, attentive, excellent! My room was a pleasure to stay in, immaculately cleaned daily. Location optimal, with a wide array of dining choices. Excellent in every way!
Stayed 6 nights in Jan 2026

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