Ratings based on 975 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 17, 2024 on Expedia
Daily breakfast is a bit boring for long stay and the room is small for the price.
Comment from Hotel Management
Feb. 18, 2024 by Accommodation Manager, Hotel Management
Thank you very much for choosing Mitsui Garden Hotel Ueno.We would like to thank you again for taking the time to provide us with your valuable feedback after your stay.We are sorry that the breakfast did not meet your expectations.Your feedback is very valuable to us. We will take your feedback into consideration and consider ways to improve our breakfast offerings.Thank you very much for your comments regarding the size of the room. We have another 25 square meter room called Superior Twin Bed Room. This room has a sofa that can be converted into a bed and can accommodate up to three guests.Please consider this room the next time you stay with us.We are looking forward to seeing you again.Mitsui Garden Hotel Ueno
by A traveller
Posted Jan. 17, 2024 on Expedia
Comment from Hotel Management
Jan. 17, 2024 by Mitsui Garden Hotel Ueno Accommodation Manager, Hotel Management
Thank you for staying at Mitsui Garden Hotel Ueno.We are honored to receive such high praise.We would appreciate it if you could give us your specific impressions on your next stay.We will continue to strive to satisfy everyone.We look forward to your next stay with us.
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Jan. 15, 2024 by Accommodation Manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Ueno.We would also like to thank you for taking your valuable time to write a review.We hope you enjoyed your stay this time.Please let us know what you think on your next stay.We will do our best to make your stay comfortable.We hope that you will stay at our hotel again if you have the opportunity.We look forward to creating an environment where you can relax and enjoy your stay.Mitsui Garden Hotel UenoAccommodation Manager
by A traveller
Posted Jan. 9, 2024 on Hotels
Comment from Hotel Management
Jan. 13, 2024 by Mitsui Garden Hotel Ueno Accommodation Manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.Did you have a comfortable stay at our hotel.We will continue to strive to provide better service.We are looking forward to seeing you again.
by A traveller
Posted Dec. 23, 2023 on Expedia
Comment from Hotel Management
Feb. 7, 2024 by Mitsui Garden Hotel Ueno Accommodation Manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.Did you have a comfortable stay at our hotel.We will continue to strive to provide better service.We are looking forward to seeing you again.
by A traveller
Posted Dec. 11, 2023 on Hotels
Comment from Hotel Management
Dec. 11, 2023 by Mitsui Garden Hotel Ueno Accommodation Manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.We hope you enjoyed your stay with us.We will continue to strive to provide better service.We are looking forward to seeing you again.
by A traveller
Posted Dec. 11, 2023 on Expedia
Comment from Hotel Management
Feb. 7, 2024 by Accommodation Manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Ueno.Also, thank you for taking the time out of your busy schedule to write a review about your stay.Did you have a comfortable stay at our hotel.We will continue to strive to provide better service.We are looking forward to seeing you again.Mitsui Garden Hotel Ueno
by A traveller
Posted Dec. 6, 2023 on Expedia
Perfect location, nice staffs
Comment from Hotel Management
Dec. 7, 2023 by Accommodation Manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Ueno. We would also like to thank you for taking your valuable time to share your thoughts with us. We are very happy to receive your compliments about our hotel's location and staff. We are encouraged by the warm words of our customers towards our staff.Our hotel is located near Ueno Station, and is popular for its convenient location for sightseeing and business.We will continue to do our best to make your stay comfortable.We look forward to seeing you again.Mitsui Garden Hotel Ueno Accommodation Manager
by A traveller
Posted Dec. 3, 2023 on Expedia
Excellent hotel all around. Japanese style Breakfast was great!
Comment from Hotel Management
Dec. 7, 2023 by Accommodation Manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Ueno. We would also like to thank you for taking your valuable time to share your impressions after your stay. We are very happy to hear that you enjoyed our breakfast. We will continue to strive to provide our guests with peace of mind during their stay.Thank you for your kind words and we look forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager
by A traveller
Posted Nov. 28, 2023 on Expedia
Comment from Hotel Management
Dec. 18, 2023 by Accommodation Manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.We hope you enjoyed your stay with us.We will continue to strive to provide better service.We are looking forward to seeing you again.Mitsui Garden Hotel Ueno
