Ratings based on 925 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 31, 2024 on Expedia
The shuttle service is key, but mostly the staff. Amazing people, kind and very helpful at all times! Would definitely return to this hotel, and it’s not the only one I’ve used in Tokyo, but this is our best experience and would repeat it and recommend it.
If I may add, we travelled with young adults whose loved the breakfast 🙂!
by A traveller
Posted Jan. 30, 2024 on Expedia
I liked the ease of checking in and out. Staff was very friendly.
by A traveller
Posted Jan. 24, 2024 on Expedia
Love this hotel
by A traveller
Old isn’t always gold
Posted Jan. 20, 2024 on HotelsShocking antiquated hotel
Poor room cleanliness
Mould in the bathrooms
Staff were ok
by A traveller
Posted Jan. 18, 2024 on Expedia
Its location is not the most convenient. Hotel is a lil dated, which was expected. Staff was helpful and pleasant. The closest MTR station is a 10min walk, which is not too too bad but, gets old fast. Hotel does offer a shuttled to a different MTR station every 30mins.
by A traveller
Posted Jan. 18, 2024 on Expedia
Clean, quiet, good location. Great staff
by A traveller
Posted Jan. 16, 2024 on Wotif
Staff were very friendly and helpful.
by A traveller
Posted Jan. 8, 2024 on Expedia
The room was very clean and spacious.
by A traveller
Posted Jan. 4, 2024 on Expedia
Not worth it, it’s like time capsule from 1970s.. They need some serious upgrades and investment. Staff not helpful, almost 0 english, the customer satisfaction means nothing to them, and they are not even trying to hide it.. all about trying to extract few more dollars from you even with the rudeness of their manner.
by A traveller
Posted Dec. 31, 2023 on Hotels
Mouldy ceiling in bathroom
