Ratings based on 1,015 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
4.3 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Good for Disney parks, but pricey

Posted Feb. 2, 2024 on Hotels
Spacious enough to fit extra beds to sleep 4 comfortably. Comfortable enough beds and room. Hotel dining options for breakfast were expensive buffet only - no way to get a small bite before heading to the parks, sadly. Expensive but convenient to the Disney parks if that’s where you’re going.
Comment from Hotel Management
Feb. 8, 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking the time to write your impressions of our hotel.We hope you had a relaxing and enjoyable stay with us.We will continue to work hard to become the hotel of choice for many people in the future. We hope that you will visit our hotel again when you come to Maihama.
5 out of 5
by A traveller

Posted Feb. 1, 2024 on Expedia
Sea view room , day and night can looking for Fuji mountain, so beautiful
Comment from Hotel Management
Feb. 8, 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking the time to write your impressions of our hotel.We hope you enjoyed your stay in our guest room.We will continue to make every effort to please you. We look forward to serving you again.
5 out of 5
by A traveller from Sicklerville

Posted Jan. 25, 2024 on Expedia
We had a lot of fun staying at Sheraton Grande Tokyo… aside from huge state of the art room for the family, it’s walkable and convenient to Disney Sea. Thank you for this experience!
Comment from Hotel Management
Jan. 30, 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking the time to write your impressions of our hotel. We hope you enjoyed your stay at our hotel. We will continue to make every effort to provide you with a satisfying hotel stay. We look forward to welcoming you again.
5 out of 5
by A traveller

Posted Jan. 24, 2024 on Expedia
Bed was the most comfortable part! Probably the most comfortable bed we’ve slept in during our stay in Japan. Staff was super friendly and helpful, made our stay so much easier.
Comment from Hotel Management
Jan. 30, 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel.We are very pleased to hear your compliments about our guest rooms and staff.We will continue to make every effort to please you. We look forward to welcoming you again.
5 out of 5
by A traveller

Posted Jan. 24, 2024 on Wotif
The Sheraton Grande is a great hotel and so convenient when visiting both Disneyland and DisneySea. We would stay here again without hesitation.
Comment from Hotel Management
Feb. 9, 2024 by Sheraton, Hotel Management
Thank you for staying at Sheraton Grande Tokyo Bay Hotel. We are looking forward to seeing you again.
5 out of 5
by A traveller from Monterey Park

Posted Jan. 19, 2024 on Expedia
Although it was a standard room, the room was larger than I expected.
Comment from Hotel Management
Jan. 30, 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel.We hope you had a pleasant stay in our guest rooms.We will do our best to provide you with even better service in the future. We look forward to welcoming you again.
5 out of 5
by A traveller

Posted Jan. 18, 2024 on Hotels
Comment from Hotel Management
Jan. 24, 2024 by Sheraton, Hotel Management
この度はシェラトン・グランデ・トーキョーベイ・ホテルにご宿泊いただきまして、誠にありがとうございました。皆様にご満足いただけるご滞在を提供できますよう、今後も努力を続けてまいります。またのお越しををスタッフ一同心よりお待ちしております。
5 out of 5
by A traveller

Posted Jan. 17, 2024 on Expedia
Comment from Hotel Management
Jan. 24, 2024 by Sheraton, Hotel Management
Thank you for staying at Sheraton Grande Tokyo Bay Hotel. We are looking forward to seeing you again.
5 out of 5
by A traveller

Posted Jan. 15, 2024 on Expedia
ALL IS GOOD
Comment from Hotel Management
Jan. 17, 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking your valuable time to write your impressions of our hotel.We hope you had a relaxing stay with us.We will continue to make every effort to please you. We look forward to serving you again.
5 out of 5
by A traveller

Posted Jan. 14, 2024 on Hotels
Comment from Hotel Management
Jan. 16, 2024 by Sheraton, Hotel Management
Thank you for staying at Sheraton Grande Tokyo Bay Hotel. We are looking forward to seeing you again.