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The Ritz-Carlton, Tokyo

5.0 star property
5-star luxury hotel near Tokyo Midtown, connected to a shopping center

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Photo gallery for The Ritz-Carlton, Tokyo

Bar (on property)
Lobby
Lobby
Property amenity
Room, 2 Double Beds (View)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Gym
  • Breakfast available

Explore the area

View in a map
Tokyo Midtown 9-7-1 Akasaka Minato-ku, Tokyo, Tokyo-to, 107-6245
  • Place, Tokyo Midtown
    ‪1 min walk‬
  • Place, Roppongi Hills
    ‪8 min walk‬
  • Place, Tokyo Tower
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

View all photos for Club Carlton Suite, 1 Bedroom, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, minibar

Club Carlton Suite, 1 Bedroom, Non Smoking

  • 120 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, minibar

Club Executive Suite, 1 Bedroom, Non Smoking

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Premier Executive Suite, 1 Bedroom, Non Smoking

60-inch flat-screen TV with satellite channels, Smart TV, DVD player

Club Premier Executive Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, 1 Bedroom, Non Smoking

60-inch flat-screen TV with satellite channels, Smart TV, DVD player

Premier Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, minibar

Executive Suite, 1 Bedroom, Non Smoking

  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, minibar

Luxury Suite, 1 Bedroom, Non Smoking

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Luxury Suite, 1 Bedroom, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, minibar

Club Luxury Suite, 1 Bedroom, Non Smoking

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds (View)

Room, 2 Double Beds (View)

Room, 2 Double Beds (View)

10.0 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds

Club Room, 2 Double Beds

  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Modern Japanese Suite, 1 Bedroom, Non Smoking

Modern Japanese Suite, 1 Bedroom, Non Smoking

Modern Japanese Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Carlton Suite, 1 Bedroom, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, minibar

Carlton Suite, 1 Bedroom, Non Smoking

  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 2 Double Beds, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Tokyo

Central Tokyo getaway .With a stay at this Akasaka hotel, you'll be steps from Tokyo Midtown and Suntory Museum of Art. 21 21 Design Sight and National Art Center, Tokyo are also within half a mile (1 km).

What's nearby

  • Tokyo Midtown - 1 min walk - 0.0 km
  • National Art Center, Tokyo - 6 min walk - 0.5 km
  • Roppongi Hills - 8 min walk - 0.7 km
  • Tokyo Imperial Palace - 4 min drive - 3.0 km
  • Tokyo Tower - 5 min drive - 2.0 km

Getting around

  • Shimbashi Station - 3 min drive
  • Nogizaka Station - 6 min walk
  • Haneda Airport (HND) - 30 min drive

Restaurants

  • ‪The Ritz-Carlton The Lobby Lounge & Bar - ‬1 min walk
  • ‪TOWERS - ‬1 min walk
  • ‪The Counter - ‬1 min walk
  • ‪Jean-Paul Hévin - ‬1 min walk
  • ‪矢澤チキン - ‬1 min walk

About this property

The Ritz-Carlton, Tokyo

5-star luxury hotel near Tokyo Midtown, connected to a shopping center
The Ritz-Carlton, Tokyo offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A fitness center, spa services, and multilingual staff are also featured at the luxury The Ritz-Carlton, Tokyo. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 245 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2007
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
The Ritz-Carlton, Tokyo offers 245 accommodations with DVD players and minibars. Beds feature Frette Italian sheets and premium bedding. 60-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Ritz-Carlton Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The Ritz-Carlton, Tokyo is listed in the 2021 Travel + Leisure 500.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (JPY 8,000 per night; includes in/out privileges)
  • Valet parking on site (JPY 8,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: JPY 4,500 to 10,000 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 60-inch smart TV with premium cable/satellite channels
  • DVD player

Bedroom

  • Free crib
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Azure 45 restaurant is closed on Tuesdays.

Renovations and closures

The following facilities or services will be unavailable from November 11 2025 to November 13 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 25056.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: JPY 20000 per night
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4500 to 10000 per person
  • Self parking fee: JPY 8000 per night (in/out privileges)
  • Valet parking fee: JPY 8000 per day
  • Rollaway bed fee: JPY 25056.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel Tokyo
Ritz-Carlton Tokyo
Tokyo Ritz-Carlton
Minato Ritz-Carlton
Ritz Carlton Minato
Ritz Tokyo
Ritz-Carlton Tokyo Hotel Minato
The Ritz-Carlton Tokyo Japan
Ritz-Carlton Tokyo Hotel
Ritz Tokyo
Minato Ritz-Carlton
Ritz Carlton Minato
The Ritz Carlton Tokyo
The Ritz-Carlton, Tokyo Hotel
The Ritz-Carlton, Tokyo Tokyo
The Ritz-Carlton, Tokyo Hotel Tokyo

Reviews

The Ritz-Carlton, Tokyo Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 470 out of 607 reviews
Rating 8 - Good. 107 out of 607 reviews
Rating 6 - Okay. 19 out of 607 reviews
Rating 4 - Poor. 8 out of 607 reviews
Rating 2 - Terrible. 3 out of 607 reviews

Reviews

10/10 Excellent

jody

Stayed 7 nights in Jul 2025

10/10 Excellent

Nawaim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

lara

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property perfectly located in the heart of the city. Service was outstanding.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bridget

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Karim

Stayed 5 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friend of the staff and willingness to go the extra mile to make you happy
Stayed 2 nights in May 2025

8/10 Good

Magdalena

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Qingxia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent staff, rooms are showing their age slightly but still a great value, would happily stay there again!
Stayed 7 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Caroline

Travelled with group
Liked: Amenities, property conditions & facilities
It is a fantastic place to stay in central Tokyo and especially wonderful with all Christmas decorations and of course the service is impeccable.
Stayed 1 night in Dec 2024

10/10 Excellent

Albert, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Great location, room. Breakfast buffet
Stayed 4 nights in Dec 2024

10/10 Excellent

Imee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Jin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Understanding it was a during the new year holiday/ extremely busy- still waited a LONG time for any service. Will not be returning to this ritz. Should have stuck with the Four seasons
Stayed 3 nights in Dec 2024

8/10 Good

Steven

Stayed 4 nights in Nov 2024

10/10 Excellent

Mamata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a wonderful experience here, however I'd recommend upgrading their TVs as they do not offer any streaming ability so you can only watch local cable. Otherwise a great room, wonderful staff and great food/drinks. Would stay again for sure.
Stayed 1 night in Nov 2024

10/10 Excellent

Rick

Stayed 4 nights in May 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are excellent and prioritize a luxury feel. We had a massive suite that was very good size and if you stay in a room that has access to the club floor, the views are remarkable. The only detail that I wasn’t a fan of was the hotel is 17 years old and a lot of it looks and feels like something that was done and relevant 17 years ago, so it has a bit of vintage feel, if you like that.
Stayed 2 nights in Sep 2024

6/10 Okay

Cleo

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Ritz Tokyo/stayed for 9 nights August 2024. Dishonesty from Spa/massage, never charge your guest without informing them of extra service. Beware! Very disrespectful. No formal apology. Bad service in club lounge breakfast & evening canapés, had to get the ladies & gentlemen to clear table. Club Breakfast restricted 1 & 1/2 hours & evening canapés restricted one 1 hour. Asked guests to leave after 1 hour. We found very offensive & disrespectful. Eat & run - no class & elegant specially at the the Ritz. No excuse that the club is busy (stayed for 9 nights not even busy) Food is average for the Ritz Carlton. Seafood is non existence. Mainly cater for Japanese guests Bistronomy Towers, service was excellent but food also average Cost cutting is on a high scale, not up to standard of Ritz Carton. Never return & never recommend Ritz Tokyo, Ritz Osaka to anyone 5/10. Ritz Singapore 10/10
Stayed 9 nights in Aug 2024

10/10 Excellent

Marika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Ritz Carlton Tokyo in the Millenia Suite, which was the perfect size for our family of three. The suite offered stunning views from both the bathroom and the living room, adding a touch of luxury to our stay. Our Club Lounge access was a highlight, with its breathtaking views and excellent food. The staff were incredibly welcoming, knowing our names and being attentive to our special needs, including food allergies. This personalized service made our experience even more special. Getting around Tokyo was made easy with the help of the hotel staff. They were always available to call taxis and communicate our destinations to the drivers in Japanese, ensuring a smooth and stress-free experience. Taxis were always readily available, which made exploring the city convenient. For those needing laundry services, there's a laundromat just a 5-minute walk from the hotel, adding to the convenience of our stay. We enjoyed several family activities during our trip, including visits to Teamlab, the Ninja Experience, and the Ninja Tokyo Restaurant. Each activity provided unique and memorable experiences that we thoroughly enjoyed. Overall, our stay at the Ritz Carlton Tokyo was exceptional. The combination of luxurious accommodations, outstanding service, and convenient amenities made it an unforgettable trip for our family. We highly recommend it to anyone visiting Tokyo.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Svetlana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024