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Tokyu Stay Ginza

3.0 star property
3-star hotel near Kabuki-za Theatre

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Photo gallery for Tokyu Stay Ginza

Breakfast area
Executive Double Room [Washer and Dryer Furnished], Non Smoking
Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking
Point of interest
Breakfast area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Place, Kabuki-za Theatre
    ‪1 min walk‬
  • Place, Matsuya Ginza
    ‪2 min walk‬
  • Place, Ginza Six
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

8.8 out of 10
Excellent
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

8.8 out of 10
Excellent
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room, Non Smoking (Single Use)

  • City view
  • 32 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Superior Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room Non smoking

  • Sleeps 2

View all photos for Moderate Double Room with Small Double Bed Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Double Room with Small Double Bed Non smoking

  • Sleeps 2

View all photos for Residential Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double Room Non smoking

  • Sleeps 2

View all photos for Superior Twin Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room Non smoking

  • Sleeps 2

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About the area

Tokyo

City center stay.With a stay at this Ginza hotel, you'll be steps from Kabuki-za Theatre and Art Aquarium Museum Ginza. Sensoji Temple and Takeshita Street are also within 6 miles (10 km).

What's nearby

  • Mitsukoshi Ginza - 1 min walk - 0.1 km
  • Kabuki-za Theatre - 1 min walk - 0.2 km
  • Matsuya Ginza - 2 min walk - 0.2 km
  • Ginza Six - 3 min walk - 0.3 km
  • Ginza Wako Building - 3 min walk - 0.3 km

Getting around

  • Higashi-ginza Station - 1 min walk
  • Yurakucho Station - 9 min walk
  • Haneda Airport (HND) - 32 min drive

Restaurants

  • ‪はなまるうどん - ‬1 min walk
  • ‪ナイルレストラン - ‬1 min walk
  • ‪銀座元楽 - ‬1 min walk
  • ‪一風堂 - ‬1 min walk
  • ‪銀座ヤンヤン - ‬1 min walk

About this property

Tokyu Stay Ginza

3-star hotel near Kabuki-za Theatre
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Tokyu Stay Ginza.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 191 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Tokyu Stay Ginza offers 191 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch Smart televisions come with cable channels. Housekeeping is offered on request and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1014 reviews
Rating 8 - Good. 290 out of 1014 reviews
Rating 6 - Okay. 117 out of 1014 reviews
Rating 4 - Poor. 43 out of 1014 reviews
Rating 2 - Terrible. 12 out of 1014 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Clean n convenient
Stayed 1 night in Nov 2025

6/10 Okay

Fernando

Stayed 3 nights in Dec 2025

8/10 Good

Ryan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine, a little dated, but great location
Stayed 5 nights in Nov 2025

10/10 Excellent

Yuki

Liked: Cleanliness, property conditions & facilities
In-room washer/dryer is a jewel. Very walkable and great access to transportation.
Stayed 7 nights in Nov 2025

10/10 Excellent

Ming wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient, shopping and dining in Ginza or taking trains to get around Tokyo is very easy. I booked a slightly bigger room with washer/dryer which is very helpful. The staff don’t speak much of English but they really tried to help.
Stayed 7 nights in Nov 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities
Big room for tokyo standards and has washing / drying machine. Really wonderful. Helpful staff. Great location with awesome ramen next door. No complaints!
Stayed 4 nights in Dec 2025

10/10 Excellent

Joshua

Stayed 2 nights in Nov 2025

6/10 Okay

Leanne

Stayed 1 night in Nov 2025

8/10 Good

Jeannie

Liked: Staff & service
Stayed 4 nights in Nov 2025

10/10 Excellent

Hiroyuki

Stayed 4 nights in Nov 2025

8/10 Good

Tetsuo, Long Island City

Stayed 4 nights in Nov 2025

10/10 Excellent

Raymond, Ellicott City

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and helpful staff. Flexible room cleaning options.
Stayed 7 nights in Nov 2025

10/10 Excellent

Raymond, Ellicott City

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and helpful staff. Flexible room cleaning options.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Rooms was great! Location is great! plus washer and dryer, what more can you ask for? Its not the biggest room, but for Tokyo standards its normal.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious for Tokyo. Super quiet. Loved having a washer/dryer in our room and the option to have our trash taken out every day (we were there for 9 nights). Loved the location most of all. Short train rides to all the neighborhoods we wanted to visit. Ginza is an ideal central location if you don't want to be in a party area but want to be close-in. We would stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities
Everything was great except was given a room with a view of staircase. That was a bit disappointed considering our 1st time staying there.
Stayed 4 nights in Nov 2025

6/10 Okay

Alexander

Stayed 8 nights in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

6/10 Okay

Isabella Louise

Disliked: Cleanliness, amenities
My stay at this hotel was overall okay, but there were a few areas that could be improved. The staff was friendly and check-in was smooth, which I appreciated. The location is convenient, and the general atmosphere of the hotel is pleasant. However, the biggest issue for me was the room cleanliness. While the space itself was comfortable, it didn’t feel as clean as it should be upon arrival. With a bit more attention to detail from housekeeping, the experience could have been much better. Overall, it was a decent stay for the price especially in Ginza but improving room cleanliness would make a noticeable difference and elevate the quality of the stay. I might consider returning if these issues are addressed.
Stayed 5 nights in Nov 2025

6/10 Okay

Jessica

Liked: Staff & service, amenities
disclosure/price adjustment when a window is blocked by a fire escape
Stayed 5 nights in Nov 2025

8/10 Good

Irene

Stayed 5 nights in Nov 2025

6/10 Okay

Lawrence

Disliked: Amenities
The hotel needs to supplies more amenities. It’s better to have the razor comes with shaving cream. Also add bath salt
Stayed 3 nights in Nov 2025

8/10 Good

NARBEH

Stayed 4 nights in Nov 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities
It was a very clean and comfortable room.
Stayed 9 nights in Nov 2025

10/10 Excellent

Chang Won, sugar hill

Liked: Cleanliness, amenities, property conditions & facilities
good quality stay
Stayed 3 nights in Jul 2025