Note fondée sur 363 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 oct. 2023 sur Expedia
Breakfast was just muffins and coffee
Commentaires de Gestion de l’hôtel
20 oct. 2023 par Hotel Management, Gestion de l’hôtel
Dear Julie, Thank you for choosing us and sharing a review of your stay. We appreciate your feedback on our breakfast offerings. We aim to provide a convenient and simple start to the day, and we'll consider your comments for possible improvements. Your input is valuable to us, and we hope to serve you even better during your next stay.Sincerely,Hotel Management
par un voyageur
Publié le 29 août 2023 sur Expedia
Le personnel est chaleureux et à l’écoute, la suite est fonctionnelle et peut contenir tout ce dont nous avons besoin pour y vivre plusieurs jours. C’est propre et confortable. Vraiment génial pour se cuisiner un petit repas, faire notre lavage, bien se reposer avant de poursuivre notre route.
Commentaires de Gestion de l’hôtel
29 août 2023 par Hotel Management, Gestion de l’hôtel
Dear Line, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great that you enjoyed your comfortable suite, fully equipped kitchen [or kitchen amenities], and our friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We hope to see you again soon!Sincerely,Hotel Management
par un voyageur
Super bien
Publié le 26 avr. 2023 sur HotelsVraiment bien personnel très accueillant , très gentils, très propre
Commentaires de Gestion de l’hôtel
30 avr. 2023 par Hotel Management, Gestion de l’hôtel
Dear Mario, Thank you for sharing your experience at Extended Stay America with us. We are thrilled to hear that our staff provided excellent service and that you found our hotel welcoming, friendly, and clean. We strive to provide a comfortable and memorable experience for all of our guests, and we are glad we could exceed your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Sincerely, Hotel Management
par HELENE
Publié le 24 déc. 2016 sur Hotels
par un voyageur
Publié le 10 févr. 2024 sur Expedia
The manager was extremely awesome very friendly
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Hotel Management, Gestion de l’hôtel
Dear Valerie, Thank you for choosing Extended Stay America for your recent stay. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. Thank you for the recommendation to future guests. We would be delighted to accommodate you again and hope you will visit us soon.Sincerely,Hotel Management
par un voyageur
A peaceful outdated stay!
Publié le 30 janv. 2024 sur Hotelspar un voyageur
Publié le 23 janv. 2024 sur Hotels
par un voyageur
Publié le 22 janv. 2024 sur Hotels
I thought the staff was great. My issue is the building looks dated, poor lighting inside and it is a suite. However I had no cups, plates etc.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Hotel Management , Gestion de l’hôtel
Dear Mark, Thank you for your kind words about our staff; we're thrilled to hear you had a positive interaction. We apologize for any inconvenience regarding the dated appearance and poor lighting. Your feedback is valuable as we continuously strive to enhance our facilities. We also regret the oversight with the absence of cups and plates in your suite. We've shared your comments with our team to address these concerns. We appreciate your understanding and hope to have the opportunity to provide you with an improved experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 16 janv. 2024 sur Expedia
par un voyageur
Beds are terrible.
Publié le 15 janv. 2024 sur HotelsThe staff was super friendly and helpful. I had to stay due to the snowstorm so I chose this property. The towels were a dingy yellow and the bed was so uncomfortable. I just needed a place to rest and unfortunately, didn't get much rest that night. The property could definitely use an upgrade.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Hotel Management , Gestion de l’hôtel
Dear Guest, Thank you for acknowledging our super-friendly and helpful staff during your stay. We appreciate your feedback regarding the towels' condition and the bed's comfort. Please accept our apologies for any inconvenience you experienced. Your comments are valuable, and we will use them to enhance our services. We understand the importance of a good night's rest and will explore options for upgrades to ensure a more comfortable experience for our guests. We hope to welcome you back for an improved stay.Sincerely,Hotel Management
