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Smile Hotel Tomakomai

3.0 star property
Enjoy the free WiFi at this 3-star Tomakomai hotel

Choose dates to view prices

Photo gallery for Smile Hotel Tomakomai

Daily buffet breakfast (JPY 880 per person)
Lobby
Exterior
Cleanliness standards
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
1-1-2, Nishiki Cho, Tomakomai, Hokkaido, 053-0023
  • Place, Sea Station Plat Seaport Market
    ‪20 min walk‬
  • Place, Lake Shikotsu
    ‪28 min drive‬
  • Place, Sapporo Dome
    ‪46 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪26 min drive‬

Room options

View all photos for (S2) Semi Double Room 12sqm, Smoking

Desk, free WiFi, bed sheets

(S2) Semi Double Room 12sqm, Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for (S2K) Semi Double Room 12sqm, Non Smoking

Desk, free WiFi, bed sheets

(S2K) Semi Double Room 12sqm, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

(t1)Twin Room Type A -Smoking

  • Sleeps 2

（S3K）Small Double Room Type B -Non-Smoking

  • Sleeps 2

(s3)Small Double Room Type B-Smoking

  • Sleeps 2

（S2K）Small Double Room Type A -Non-Smoking

  • Sleeps 2

View all photos for Quadruple Room-Smoking

Interior

Quadruple Room-Smoking

  • Sleeps 4

View all photos for （S1）Single Room-Smoking

Desk, free WiFi, bed sheets

（S1）Single Room-Smoking

  • Sleeps 1

View all photos for （S1K）Single Room-Non-Smoking

Desk, free WiFi, bed sheets

（S1K）Single Room-Non-Smoking

  • Sleeps 1

View all photos for (t1K)Twin Room Type A -Non-Smoking

Desk, free WiFi, bed sheets

(t1K)Twin Room Type A -Non-Smoking

  • Sleeps 2

View all photos for (t2k）Twin Room Type B- Non-Smoking

Desk, free WiFi, bed sheets

(t2k）Twin Room Type B- Non-Smoking

  • Sleeps 2

（t2）Twin Room Type C- Smoking

  • Sleeps 2

View all photos for Double Room Type B-Smoking

Desk, free WiFi, bed sheets

Double Room Type B-Smoking

  • Sleeps 2

View all photos for (s4k)Small Double Room Type C -Non-Smoking

Desk, free WiFi, bed sheets

(s4k)Small Double Room Type C -Non-Smoking

  • Sleeps 2

View all photos for （S2）Small Double Room TypeA -Smoking

Desk, free WiFi, bed sheets

（S2）Small Double Room TypeA -Smoking

  • Sleeps 2

Run Of House

  • Sleeps 2

Run Of House

  • Sleeps 2

Run Of House

  • Sleeps 2

View all photos for Run Of House

Desk, free WiFi, bed sheets

Run Of House

  • Sleeps 2

View all photos for Run Of House

Desk, free WiFi, bed sheets

Run Of House

  • Sleeps 1

Double Room

  • Sleeps 2

Double Room-Smoking

  • Sleeps 2

About the area

Tomakomai

Near the airport.Within the region of this Tomakomai hotel, you'll find Sapporo Dome.

What's nearby

  • Sea Station Plat Seaport Market - 20 min walk - 1.7 km
  • Sunflower Ferry - 5 min drive - 5.1 km
  • Lake Shikotsu - 28 min drive - 30.8 km
  • Sapporo Dome - 46 min drive - 61.1 km
  • Makomanai Sekisui Heim Ice Arena - 54 min drive - 67.8 km

Getting around

  • Tomakomai Station - 12 min walk
  • Numanohata Station - 18 min drive
  • New Chitose Intl. Airport (CTS) - 34 min drive

Restaurants

  • ‪栄寿司 - ‬1 min walk
  • ‪魚活鮮とあぶり焼 海へ - ‬2 min walk
  • ‪苫小牧新鮮魚市場 - ‬2 min walk
  • ‪串と肴 まる人 - ‬2 min walk
  • ‪Hokkaido Brewery & Beer Kitchin - ‬3 min walk

About this property

Smile Hotel Tomakomai

Enjoy the free WiFi at this 3-star Tomakomai hotel
There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Tomakomai also features a vending machine, laundry facilities, and dry cleaning/laundry services.
  • 97 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Microwave in a common area
  • Dining venue
Smile Hotel Tomakomai offers 97 air-conditioned accommodations with slippers and complimentary toiletries. Flat-screen televisions come with digital channels.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: JPY 880 for adults and JPY 880 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 880 for adults and JPY 880 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Tomakomai
Smile Tomakomai
Smile Hotel Tomakomai Hotel
Smile Hotel Tomakomai Tomakomai
Smile Hotel Tomakomai Hotel Tomakomai

Frequently asked questions

How close is Smile Hotel Tomakomai to the airport?

Smile Hotel Tomakomai is 19.4 mi (34-min drive) away from the New Chitose Intl. Airport (CTS) airport, the closest popular airport to the property.

Does Smile Hotel Tomakomai have an airport shuttle?

Airport shuttle services are not available at Smile Hotel Tomakomai.

Does Smile Hotel Tomakomai offer free breakfast?

Free breakfast isn’t provided at Smile Hotel Tomakomai, but buffet breakfast is offered for a fee of JPY 880 for adults and JPY 880 for children. It's available every day from 6:00 AM to 9:00 AM.

Is there a casino at Smile Hotel Tomakomai?

No, there is no casino at this hotel.

What time is check-in at Smile Hotel Tomakomai?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Smile Hotel Tomakomai?

Free parking is not available at this hotel.

Does Smile Hotel Tomakomai have a pool?

Smile Hotel Tomakomai does not have a pool.

Does Smile Hotel Tomakomai have a restaurant?

Smile Hotel Tomakomai is home to Carioca, which features Japanese cuisine.

Does Smile Hotel Tomakomai have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Smile Hotel Tomakomai to downtown Tomakomai?

Smile Hotel Tomakomai is 0.3 mi away from Tomakomai.

Smile Hotel Tomakomai Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 124 reviews
Rating 8 - Good. 39 out of 124 reviews
Rating 6 - Okay. 42 out of 124 reviews
Rating 4 - Poor. 11 out of 124 reviews
Rating 2 - Terrible. 5 out of 124 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Yukitaka

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Bathroom wasn't clean. Everything smelled like stale cigarettes.

6/10 Okay

Verified traveller

Liked: Staff & service

Quiet and clean

The hotel is located not far from the train station and close to streets filled with bars. The front and back entrance is a bit off putting for people with wheelie suitcases. Slippery on rainy days too. To get a taxi to pick you up, it will need stop on the side street, as the hotel is located on a major busy road. Which is a bit of a hassle. The staff are keen and helpful. We were able to request an extra blanket at no cost. Weirdly, after our room has been it smells like cigarettes, we guessed that the room next to us has been smoking near our window. If only I had drone to zap them.

6/10 Okay

thean hong, kuala lunpur malaysia

Liked: Cleanliness, staff & service

only good for a quuck transit stays for next day

When we checked in it was after 10pm and tbe hotel rear car park already full and we have to park somewhere else which is far away. At midnight there was police cars sirent sounds which i believe it was from hotel nearby bars.

10/10 Excellent

Myung hwan

Liked: Cleanliness, staff & service, amenities
친절했습니다. 다음에 또 이용할께요
Stayed 1 night in Nov 2025

6/10 Okay

kazuya

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

???

Travelled with group
Disliked: Amenities, property conditions & facilities
喫煙部屋にウォシュレットが無い。
Stayed 2 nights in Sep 2025

6/10 Okay

Makoto

Stayed 1 night in Sep 2025

6/10 Okay

masahiro

Travelled with partner
Disliked: Amenities, property conditions & facilities
ドア鍵一つしかなく2人宿泊のとき不便でした
Stayed 1 night in Aug 2025

6/10 Okay

??

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
朝食値段の割には満足でしたが、 ２回目は宿泊はしないと思います。
Stayed 1 night in Jul 2025

8/10 Good

YUJI

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

??

Liked: Cleanliness, property conditions & facilities
良かったです
Stayed 1 night in May 2025

6/10 Okay

??

Travelled with family
Disliked: Amenities
お風呂がきたなかった
Stayed 1 night in Mar 2025

6/10 Okay

Jin

経年劣化してるので、しょうがないと思います。洗面台の見た目が気になりました。
Stayed 1 night in Feb 2025

6/10 Okay

Yoshinori

Stayed 1 night in Feb 2025

8/10 Good

TAIYOU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でした
Stayed 1 night in Jan 2025

10/10 Excellent

KATSUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

NOZOMI

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

YOSHIMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2泊しましたが、駅近だし、CVSも近いので問題なしでした札幌と函館に来たので大変良かったです、次回は暖かくなってから又おせわになりたいです、10月に来たときも居酒屋にいってカなり良かったんで、次回もよろしくお願いいたします。
Stayed 1 night in Nov 2024

4/10 Poor

YOSHIHIRO

Stayed 1 night in Oct 2024

8/10 Good

マサシ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

しんご

Business traveller
Disliked: Amenities, property conditions & facilities
禁煙室であるのにタバコ臭かったです
Stayed 1 night in Nov 2024

8/10 Good

YOSHIMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて良かったです。
Stayed 1 night in Nov 2024

10/10 Excellent

Hideki

Liked: Cleanliness
Stayed 1 night in Oct 2024