Ratings based on 532 Guest Reviews

Hear it directly from our travellers
3.5 out of 5
3.5 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Feb. 27, 2024
Comment from Hotel Management
Mar. 29, 2024 by ABS, Hotel Management
hank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a guest you are truly valued.Your feedback about stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
3 out of 5
by A traveller

Posted Jan. 31, 2024 on Expedia
Comment from Hotel Management
Mar. 29, 2024 by ABS, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the stay.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
5 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
nice clean
Comment from Hotel Management
Jan. 30, 2024 by RAJ, Hotel Management
Dear Terry,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,RajComfort Inn & Conference Centre Toronto Airport
3 out of 5
by A traveller

Posted Jan. 25, 2024 on Expedia
Directions to get a free shuttle from the airport werent available. After 45 minutes, i took a taxi that was $36
Comment from Hotel Management
Jan. 26, 2024 by RAJ, Hotel Management
Dear Marian, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. We sincerely apologize for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We are truly sorry to hear about your less than satisfactory experience with our service. Your feedback is important to us, and we are dedicated to making things right.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport
5 out of 5
by A traveller

Posted Jan. 25, 2024 on Expedia
Comment from Hotel Management
Mar. 29, 2024 by ABS, Hotel Management
hank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a guest you are truly valued.Your feedback about stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
3 out of 5
by A traveller

Posted Jan. 24, 2024 on Expedia
Someone used a keycard and walked in while I was in the shower. The breakfast was slim at best and in a locked area difficult to access.
Comment from Hotel Management
Jan. 26, 2024 by RAJ, Hotel Management
Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. We sincerely apologize for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We are truly sorry to hear about your less than satisfactory experience with our service. Your feedback is important to us, and we are dedicated to making things right.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport
3 out of 5
by A traveller

Hotel stay at Toronto airport

Posted Jan. 22, 2024 on Hotels
I had to pay 35 dollars taxi fair from the airport to the hotel as the shuttle wasn't running and the hotel refused to reimburse me
Comment from Hotel Management
Jan. 22, 2024 by RAJ, Hotel Management
Dear Vivian, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. We sincerely apologize for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We are truly sorry to hear about your less than satisfactory experience with our service. Your feedback is important to us, and we are dedicated to making things right.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport
4 out of 5
by A traveller

Posted Jan. 20, 2024 on Expedia
Rooms were Clean. Breakfast (included) was was a good basic breakfast with some hot entrees. Good value for the price.
Comment from Hotel Management
Jan. 22, 2024 by RAJ, Hotel Management
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope you had a restful night's sleep, and if your travels bring you back to the area, we'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport
3 out of 5
by A traveller

Posted Jan. 16, 2024 on Expedia
Could use a cleaning in some common areas and maybe rooms as well. Good breakfast and free parking.
Comment from Hotel Management
Jan. 16, 2024 by RAJ, Hotel Management
Dear Alan, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodations clean and comfortable. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope you had a restful night's sleep, and if your travels bring you back to the area, we'd be delighted to welcome you again for another comfortable stay Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport
3 out of 5
by A traveller

Posted Jan. 15, 2024 on Expedia
I thought the room could be cleaner and some of the common areas. The bed was comfortable and the breakfast was good, free parking was nice.
Comment from Hotel Management
Jan. 18, 2024 by RAJ, Hotel Management
Dear Alan, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodations clean and comfortable. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope you had a restful night's sleep, and if your travels bring you back to the area, we'd be delighted to welcome you again for another comfortable stay Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport