Crowne Plaza Toronto Airport by IHG

4.0 star property
4-star hotel near Toronto Congress Centre

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Photo gallery for Crowne Plaza Toronto Airport by IHG

Lobby
Exterior
1 bedroom, premium bedding, in-room safe, desk
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Toronto Congress Centre
    ‪8 min walk‬
  • Woodbine Racetrack
    ‪5 min drive‬
  • Yorkdale Shopping Centre
    ‪10 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪3 min drive‬

Room options

Standard Room, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(155 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds (Bath Shower Combination)

7.8 out of 10
Good
(44 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Bath Shower Combination)

7.8 out of 10
Good
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

7.6 out of 10
Good
(18 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed

Standard Room, 2 Double Beds (Walk-In Shower)

7.8 out of 10
Good
(11 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Airport Runway View)

8.2 out of 10
Very good
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Toronto

Etobicoke stay.With a stay at this Etobicoke hotel, you'll be within 2 miles (3 km) of Toronto Congress Centre and 6 miles (10 km) of Woodbine Racetrack. Yorkdale Shopping Centre is within 9 miles (15 km) and Square One Shopping Centre is within 12 miles (20 km).

What's nearby

  • Toronto Congress Centre - 8 min walk - 0.7 km
  • Woodbine Racetrack - 5 min drive - 5.1 km
  • The International Centre - 6 min drive - 6.2 km
  • Yorkdale Shopping Centre - 10 min drive - 13.4 km
  • Square One Shopping Centre - 13 min drive - 18.3 km

Getting around

  • Etobicoke North Station - 6 min drive
  • Terminal Link Terminal 3 Station - 6 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 7 min drive

Restaurants

  • ‪Tim Hortons - ‬17 min walk
  • ‪Attwell Coffee - ‬14 min walk
  • ‪Lone Star Texas Grill - ‬17 min walk
  • ‪St. Louis Bar & Grill - ‬3 min drive
  • ‪Jack Astor's Bar & Grill - ‬3 min walk

About this property

Crowne Plaza Toronto Airport by IHG

4-star hotel near Toronto Congress Centre
Crowne Plaza Toronto Airport by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 8 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Crowne Plaza Toronto Airport by IHG. An area shuttle within 5.00 kilometers and a roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee. A complete renovation of Crowne Plaza Toronto Airport by IHG was completed in August 2020.

This 4-star Toronto hotel is smoke free.

  • 1 building
  • 528 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1978
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Toronto Airport by IHG offers 528 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

Arabic, English, Farsi, Filipino, French, Hindi, Polish, Portuguese, Russian, Spanish, Ukrainian

Similar properties

Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free area shuttle up to 5 km
  • Uncovered self parking on site (CAD 30 per night; includes in/out privileges)
  • Uncovered extended parking on site (CAD 145 per week)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CAD 30 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (55 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 55 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 62.15 and a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 30.00 for adults and CAD 15.00 for children
  • Uncovered self parking fee: CAD 30 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay) plus CAD 62.15 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1250 out of 2449 reviews
Rating 8 - Good. 626 out of 2449 reviews
Rating 6 - Okay. 277 out of 2449 reviews
Rating 4 - Poor. 151 out of 2449 reviews
Rating 2 - Terrible. 145 out of 2449 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel, CHICAGO

Stayed 3 nights in Jul 2025

8/10 Good

Kjemal

Stayed 5 nights in May 2025

8/10 Good

Krystal

Stayed 1 night in May 2025

4/10 Poor

Allison

Business traveller, Travelled with partner
Liked: Property conditions & facilities
We were not overly pleased with our stay at the Crowne Plaza. I will preface with saying all of the staff was incredibly kind, but there were lots of problems with the hotel itself. We weren't super pleased about the paid parking, since every other hotel I've stayed at in the area has parking included. They also have no queen beds there, only doubles. Next, there was weird stains in various parts of the room, plus the curtains had a bunch of holes in them. The fridge was SO painfully small we could barely fit anything inside of it. I am used to small hotel fridges, but this one was ridiculous. The microwave was also set up on a very weird rickety side table. Lastly, there were six elevators here, and only ONE was working during the busiest day of an event in the area which has the lobby packed full of event goers and hockey kids. I will probably never stay here again. But the staff was very nice.
Stayed 4 nights in May 2025

10/10 Excellent

Shubham

Travelled with family
Nice
Stayed 3 nights in May 2025

8/10 Good

Arsenio, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I.like the cleanliness though washroom is small and no free slippers.
Stayed 3 nights in May 2025

6/10 Okay

Thanner

Stayed 2 nights in May 2025

10/10 Excellent

Season

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and the rooms are clean and comfortable. Staff are posted absolutely everywhere though, including in the very small pool area which feels a bit invasive at times. Website says there is a hot tub and sauna. There was no hot tub. My Uber driver had no clue how to get to the front doors because every driveway was blocked by pay bars. Nice hotel but they have this “we’re exclusive to specific types of people” air even though they aren’t a luxury hotel.
Stayed 1 night in May 2025

10/10 Excellent

Kerri-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Has a pool, when I asked what time it was open till they said 11, when I asked someone working near the elevators they said the pool was closed and probably wouldn’t open the day
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Margarida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

OluwaBukola

Stayed 3 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

kevin

Stayed 1 night in Apr 2025

2/10 Terrible

ROSEMARIE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was over run with dogs and children all 4 days... persons spitting in front of lobby... n Staff does not seem to know anything about the hotel.. The bar staff was great.. thanks Josie.
Stayed 3 nights in May 2025

6/10 Okay

Aniya

Stayed 2 nights in May 2025

8/10 Good

Shelleen

Nice place.
Stayed 2 nights in May 2025

8/10 Good

Xuqiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted a hotel near airport and this was a good choice.
Stayed 4 nights in May 2025

10/10 Excellent

Barb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in May 2025

4/10 Poor

Laura F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

hanady, Halifax

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very small bathroom and room for 4 people very noisy it’s not safe for our kids because when I been there a child was kidnapped from the third floor.
Stayed 6 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, quiet room
Stayed 4 nights in May 2025

8/10 Good

Kimberley

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Have stayed there 3 times but this time it was dirtier. Hair in room in bathroom and hallways were filthy .Guy at desk was great when he checked us in.Last day for breakfast service wasnt good.
Stayed 3 nights in May 2025