Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Alyssa, Gestion de l’hôtel
Dear Melissa Maya, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your 5/5 rating! We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 9 oct. 2023 sur Expedia
Very nice hotel ! But no USB plug
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Alyssa , Gestion de l’hôtel
Dear Annick, We appreciate your feedback and are glad to hear that you enjoyed your stay with us. Thank you for pointing out the lack of USB plugs; we will certainly take this into consideration for future improvements. Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 22 sept. 2023 sur Expedia
Noise trough thin doors from venue on same floor, loud noise all night long from machine behind wall, ventilation, air conditioning?? keep waking me up. Room 201 Absolutely no consideration for my displeasure at check out. Made officiel complaints, never heard back. Overrate and expensive
Commentaires de Gestion de l’hôtel
23 sept. 2023 par Alyssa , Gestion de l’hôtel
Dear Michelle, Thank you for your feedback with regard to your recent stay with us at The Broadview Hotel! We apologize for the inconveniences you experienced during your stay. Your feedback is valuable to us, and we're truly sorry that you had issues with noise and the ventilation system. We take these matters seriously and are committed to addressing them to improve our guests' experience. We apologize if our response at check-out did not meet your expectations. Your concerns have been noted, and we will work to ensure better communication in the future. Thank you for bringing these matters to our attention. Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 10 sept. 2023 sur Expedia
Great hotel, excellent location. Multiple options for food and drinks, walking distance of most neighborhoods. Love it.
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Alyssa, Gestion de l’hôtel
Dear Yvann, Thank you for your feedback with regard to your recent stay with us at The Broadview Hotel! We're delighted to hear that you had a great experience at our hotel, enjoyed the excellent location, and appreciated the dining options nearby. We look forward to welcoming you back and providing you with another enjoyable stay in the future. Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 3 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
25 mai 2023 par Alyssa, Gestion de l’hôtel
Dear Emmanuelle, Thank you for your feedback with regard to your recent stay with us at The Broadview Hotel! On behalf of myself and the team, we very much appreciate your 5/5 rating. We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 21 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
21 déc. 2022 par Alyssa , Gestion de l’hôtel
Dear Melanie, Thank you for your feedback with regards to your recent stay with us at The Broadview Hotel! On behalf of myself and The Broadview Hotel team, we very much appreciate your 10/10 rating. We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 6 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
9 déc. 2022 par Alyssa , Gestion de l’hôtel
Dear P-o, Thank you for your feedback with regards to your recent stay with us at The Broadview Hotel! On behalf of myself and The Broadview Hotel team, we very much appreciate your 10/10 rating. We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 27 nov. 2022 sur Expedia
Tout était parfait, le seul défaut c’est que ce n’est pas très bien insonorisé… mais sinon, l’emplacement et le personnel 10/10 !
Mention spéciale à notre serveur Keto du restaurant Rooftop ❤️
Commentaires de Gestion de l’hôtel
28 nov. 2022 par Alyssa , Gestion de l’hôtel
Dear Myriam, Thank you for your feedback with regards to your recent stay with us at The Broadview Hotel! We are delighted that you enjoyed our services and your time at The Rooftop Bar. We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 30 sept. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
12 févr. 2023 par Alyssa, Gestion de l’hôtel
Dear Charlie, Thank you for your feedback with regards to your recent stay with us at The Broadview Hotel! We would like to know more about your stay with us as we wish to turn your experience around. Warm regards, Alyssa on behalf of The Front Desk Team at The Broadview Hotel
par un voyageur
Publié le 30 juill. 2022 sur Expedia
J'avais réservé pour 3 personnes adultes dans une chambre avec grand lit et sofa-lit. J'ai dû faire des démarches pour obtenir des couvertures et oreillers pour la troisième personne sur le sofa-lit. J'aurais aimé que çà soit déjà disponible considérant ma réservation. Très déçu du stationnement qui est avec les bennes à ordures des commerçants et résidants du voisinage.
Commentaires de Gestion de l’hôtel
31 juill. 2022 par Alyssa, Gestion de l’hôtel
Dear Eric, Thank you for your feedback with regards to your recent stay with us at The Broadview Hotel! Thank you as well for your feedback regarding the sofa bed and the parking space, please know that we will share this with the whole team and we are continuously working to make our services better. We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Front Desk Team at The Broadview Hotel
