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The Ritz-Carlton, Toronto

5.0 star property
Family-friendly 5-star hotel near Ripley's Aquarium of Canada

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Photo gallery for The Ritz-Carlton, Toronto

Ballroom
Executive Suite, 1 Bedroom
Gastropub
Exterior
Gastropub

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service

Explore the area

View in a map
181 Wellington St W, Toronto, ON, ON M5V 3G7
  • Place, Rogers Centre
    ‪5 min walk‬
  • Place, CN Tower
    ‪5 min walk‬
  • Place, Ripley's Aquarium of Canada
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms, Lake View

LCD TV, DVD player, iPod dock, first-run movies

Family Suite, 2 Bedrooms, Lake View

  • Lake view
  • Sleeps 8
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Terrace

Room, 1 King Bed, Non Smoking, Terrace

Room, 1 King Bed, Non Smoking, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

LCD TV, DVD player, iPod dock, first-run movies

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

8.8 out of 10
Excellent
(8 reviews)
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

LCD TV, DVD player, iPod dock, first-run movies

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(8 reviews)
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(12 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Tower)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking (Tower)

9.8 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Corner

Club Suite, 1 Bedroom, Non Smoking, Corner | Lounge

Club Suite, 1 Bedroom, Non Smoking, Corner

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking, City View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Club Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Ritz-Carlton Presidential Suite

The Ritz-Carlton Presidential Suite | Living room

The Ritz-Carlton Presidential Suite

  • 224 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View | Living room

Club Suite, 1 King Bed, City View

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Club Room, 1 Double Bed, Non Smoking

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area

Executive Suite, 1 Bedroom

  • 84 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Tower (View)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 2 Queen Beds, Non Smoking, Tower (View)

9.8 out of 10
Exceptional
(10 reviews)
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Toronto

Central Toronto getaway .Within a 10-minute walk of this Downtown Toronto hotel, you'll find Rogers Centre and CN Tower. Ripley's Aquarium of Canada and Scotiabank Arena are also within half a mile (1 km).

What's nearby

  • Rogers Centre - 5 min walk - 0.5 km
  • CN Tower - 5 min walk - 0.5 km
  • Ripley's Aquarium of Canada - 6 min walk - 0.6 km
  • Scotiabank Arena - 8 min walk - 0.7 km
  • CF Toronto Eaton Centre - 11 min walk - 1.0 km

Getting around

  • King St West at John St East Side Stop - 4 min walk
  • Union Station - 8 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 11 min drive

Restaurants

  • ‪Harvest Green - ‬2 min walk
  • ‪Minami - ‬4 min walk
  • ‪Sunset Grill - ‬2 min walk
  • ‪Epoch Bar & Kitchen Terrace - ‬4 min walk
  • ‪Jimmy the Greek - ‬2 min walk

About this property

The Ritz-Carlton, Toronto

Family-friendly 5-star hotel near Ripley's Aquarium of Canada
The Ritz-Carlton, Toronto offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A sauna, spa services, and a library are also featured at the luxury The Ritz-Carlton, Toronto. Parking is available for a fee.

This 5-star Toronto hotel is smoke free.

  • 1 building
  • 263 guestrooms or units
  • 20 levels
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2011
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Ritz-Carlton, Toronto offers 263 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. LCD televisions come with premium cable channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Spa myBlend has 16 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • DVD player
  • High chair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (CAD 70 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: CAD 40 to 50 for adults and CAD 25 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Grab bar near toilet (29 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • DVD player
  • First-run movies
  • iPod dock
  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 50.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 40 to 50 for adults, and CAD 25 to 50 for children
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel Toronto
Ritz-Carlton Toronto
Toronto Ritz-Carlton
Ritz-Carlton Toronto Hotel
Ritz-Carlton Toronto Hotel Toronto
The Ritz Carlton Toronto

The Ritz-Carlton, Toronto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 831 out of 1001 reviews
Rating 8 - Good. 98 out of 1001 reviews
Rating 6 - Okay. 41 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Khadijah

Stayed 1 night in Jun 2025

10/10 Excellent

Isabelle

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Xxxc
Stayed 2 nights in Jun 2025

10/10 Excellent

Bethany

Stayed 1 night in Jun 2025

10/10 Excellent

Geoff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Carrisa

Stayed 2 nights in Jun 2025

8/10 Good

Kirk

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast service - lunch servers/hostess seemed interested
Stayed 1 night in Jun 2025

10/10 Excellent

neil

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Prashika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Eleazar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Nishit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2025

10/10 Excellent

Ghada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Steven Neil

Stayed 1 night in May 2025

4/10 Poor

Behman, London

Business traveller
Liked: Cleanliness, amenities
The location is convenient, but overall the experience was disappointing for a hotel of this reputation. Breakfast was mediocre—more in line with a 3- or 4-star property rather than a Ritz-Carlton. The doormen were unhelpful and didn’t offer any assistance with luggage. At check-in, the staff were similarly unaccommodating. I asked the receptionist to look into why my room key card wasn’t working. Despite confirming all of my personal details (name, phone number, etc.), she refused to reactivate the card and instead sent someone with me to verify my identity via my passport—something that could have been handled far more efficiently. For such a well-known luxury brand, the service and attention to detail were well below expectations. I won’t be returning.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tony

Stayed 4 nights in May 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay! We were upgraded to a larger suite and they were very accommodating with our kids.
Stayed 1 night in May 2025

10/10 Excellent

Decarlos

Stayed 1 night in May 2025

10/10 Excellent

Daina

Stayed 1 night in May 2025

2/10 Terrible

Rovindra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff was great, food was excellent. However there were bed bug. We just confirmed by the doctor's that it is in fact bed bugs.
Stayed 3 nights in May 2025

10/10 Excellent

Ali, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 3 nights in May 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and helpful. They made my son’s birthday super special, we had a wonderful stay!
Stayed 3 nights in May 2025