Ratings based on 37 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Helpful and friendly
Posted Sep. 13, 2023 on HotelsRay and Paula were very friendly and helpful. The rooms and guesthouse were very clean. The bed was a bit hard but otherwise our stay was excellent. Would stay again
Comment from Hotel Management
Sep. 22, 2023 by Paula & Ray, Hotel Management
Thanks for your review Susan, we are glad you enjoyed your stay and found everything clean and tidy and our information helpful. Sorry to hear you found the bed a bit hard but we're glad it didn't spoil the enjoyment of your break. See you again soon.
by A traveller
Grosvenor House Stay September 2023
Posted Sep. 11, 2023 on HotelsWe stayed at Grosvenor House for a couple of nights. The property is well kept and maintained. Only one thing I would say is we missed air-conditioning during the hot weather. Parking slots are very tight and if you have a new car and worry about someone banging their doors into your car body, be prepared to park somewhere else!
Comment from Hotel Management
Sep. 13, 2023 by Ray & Paula, Hotel Management
Thank you for your review and kind comments on cleanliness. We are disappointed you mention air conditioning in your review, as you had asked prior to your stay. Our property, as explained is an extended Edwardian house. The sash windows, if used properly provide a good fresh air flow and AC is not necessary and not cost-effective to install for the 2-3 days of extreme temperatures we get in the UK each year. Likewise, car-parking which is discussed in so many of our reviews. At danger of repetition, a history lesson! As a Victorian seaside resort, most of Torquay was built in the 1800s, our property in 1907, still years before cars were mass-produced in the UK. 120 years later, we can accommodate 7 average size cars (but not if they are all big 21st century vans, people carriers, SUVs etc). We work hard with guests and ask you all to work with us to find everyone a space. Yes the area is tight (no different to a supermarket car park), but we are still in a better position than many B&Bs in the area who have very limited or no parking. If guests wish to park elsewhere, then, as you are aware there is free on-street parking opposite,
by A traveller
Posted Aug. 21, 2023 on Expedia
Friendly owners and staff. Enjoyed our stay.
Comment from Hotel Management
Aug. 21, 2023 by Ray & Paula, Hotel Management
Thanks Kieron pleasure to meet you all and have you stay with us. Thanks for taking time to review us and we hope to see you again soon
by A traveller
Posted Jul. 3, 2023 on Expedia
Staff very friendly and helpful, breakfast very good, not to far to walk to shop’s and sea front.
Comment from Hotel Management
Jul. 3, 2023 by Ray & Paula, Hotel Management
Thanks Annette, glad you had an enjoyable weekend with us and enjoyed the theatre too. Thank you for the kind comments, which we will pass onto the team. See you again soon.
by A traveller
Posted Apr. 12, 2023 on Expedia
As a family of 3 we had the family room which was big,clean and cosy. The owners make us feel very welcome, being very kind and friendly. The property is on a walking distance from the beach and town centre. I highly recommend it. Thank you for making our stay so pleasant
Comment from Hotel Management
May 18, 2023 by Ray & Paula, Hotel Management
Thank you Daniela was a pleasure to have you all stay with us. We are pleased you had an enjoyable stay, and we look forward to welcoming you back soon.
by A traveller
Posted Aug. 29, 2022 on Hotels
by A traveller
Posted Jul. 25, 2022 on Hotels
Comment from Hotel Management
Jul. 25, 2022 by Ray & Paula, Hotel Management
Thanks for taking time to score us - hope to see you again soon.
by A traveller
Posted Jun. 26, 2022 on Expedia
Everyone at the B&B are helpful and friendly, it’s a great place to spend a holiday. Hope to go there again.
Comment from Hotel Management
Jun. 26, 2022 by Ray & Paula, Hotel Management
Thanks Jon, was our pleasure to host you this past week. We're glad you had a great stay with us and that the team looked after you well. Thanks for your kind comments and look forward to seeing you again in the future.
by A traveller
Posted Apr. 18, 2022 on Hotels
Amazing
Comment from Hotel Management
Apr. 18, 2022 by Ray & Paula, Hotel Management
Thank you Julianna, we're pleased you had an enjoyable stay with us, and we look forward to welcoming you and your family back soon.
by A traveller
Ideal holiday break
Posted Apr. 2, 2022 on HotelsFirst rate. Excellent
Comment from Hotel Management
Apr. 2, 2022 by Ray & Paula, Hotel Management
Thanks for your review and top marks. We're glad you enjoyed your stay with us and we look forward to seeing you again soon.
