Ratings based on 937 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 21, 2024 on Expedia
It’s a big hotel, bigger than your typical boutique establishments. Rooms were spacious and large. Location is great, right next to the main plaza.
Comment from Hotel Management
Mar. 13, 2024 by La Réception du Plaza Capitole Hôtel, Hotel Management
Dear Oscar,We are pleased to read that you enjoyed your stay and our Hotel.Your experience is really important to us in order to optimize our service.Thank you again for sharing your experience at Plaza Hotel Capitole Toulouse.Kind regads,FrontOffice department
by A traveller
Posted Feb. 19, 2024 on Expedia
Great place to stay.
Comment from Hotel Management
Feb. 26, 2024 by The Front Desk, Hotel Management
Dear John,Thank you so much for your positive feedback! We are delighted that your stay lived up to your expectations. Our team looks forward to welcoming you back for another enjoyable experience.All the best,Reception
by A traveller
excellent stay
Posted Feb. 9, 2024 on Hotelscomfortable and large room. clean. safe. great location. excellent breakfast. a little more light in the room would help.
Comment from Hotel Management
Feb. 11, 2024 by The Front Desk, Hotel Management
Dear Avital,We are extremely grateful for the time you have taken to share your glowing feedback on your recent stay. Knowing that every aspect of your experience with us contributed to making your stay enjoyable is a source of great delight to our entire team.Your compliments on our service, facilities and breakfast are invaluable incentives. Each of us continually strives to create a welcoming and memorable environment, and your satisfaction reinforces our commitment to excellence.We look forward to welcoming you back on your next visit. Please let us know of any special needs or preferences you may have, and we'll be delighted to further personalize your experience.Thank you again for your trust and kind words.Best regards,The Front Desk
by A traveller
Posted Jan. 22, 2024 on Expedia
Fantastic location.
Comment from Hotel Management
Jan. 29, 2024 by The Front Desk, Hotel Management
Dear Nicholas,Many thanks for your positive feedback ! We are delighted that you enjoyed your stay. Every member of our team looks forward to welcoming you back for an equally memorable experience.Best regards,The Front Desk
by A traveller
November 2023 trip to Toulouse
Posted Jan. 10, 2024 on HotelsGreat location in the main square, surrounded by bars & restaurants. Lovely, comfortable, quality, good value hotel. Breakfast excellent.
Comment from Hotel Management
Jan. 29, 2024 by The Front Desk, Hotel Management
Dear Nicholas,We are truly grateful for your kind words about your recent stay with us. Knowing that you had such a pleasant time is a huge satisfaction for our entire team. Your praise is a real source of encouragement to us all.Every day, we strive to exceed our guests' expectations, and your satisfaction is our greatest reward. We hope you will have lasting memories of your stay with us, and we look forward to welcoming you back for another memorable experience.Should you have any specific requests for your next visit, please do not hesitate to let us know. We would be delighted to make your next stay even more special.Once again, thank you for your trust and kind words.Best regards,The Reception team
by A traveller
Posted Jan. 2, 2024 on Expedia
Comment from Hotel Management
Feb. 26, 2024 by La réception, Hotel Management
Chère Karin,Merci pour la note que vous avez attribuez à l'hôtel Plaza Capitole.Nous espérons que vous avez passez un agréable séjour en notre compagnie.Cordialement,La réception
by A traveller
Posted Dec. 11, 2023 on Hotels
by A traveller
Posted Nov. 25, 2023 on Expedia
by A traveller
Posted Nov. 15, 2023 on Hotels
Comment from Hotel Management
Nov. 17, 2023 by The Front Desk, Hotel Management
Dear Andrew,We would like to express our sincere appreciation for your positive review! It's a real pleasure to know that your stay with us has lived up to your expectations.We are delighted to have contributed to making your experience as pleasant as possible. Your valuable input is a source of motivation for our entire team, who continually strive to offer exceptional service.We look forward to welcoming you again in the future. If you have any suggestions or preferences for your next visit, please let us know.Thank you again for your positive feedback and trust.Best regards,The Reception Team
by A traveller
Great hotel
Posted Nov. 12, 2023 on HotelsGreat location, lovely rooms and the staff were friendly. My wife and I had a good stay at this hotel
Comment from Hotel Management
Nov. 12, 2023 by The Front Desk team, Hotel Management
Dear Dean,We would like to thank you very much for your positive review! We are delighted that you had an excellent stay with us and that our services lived up to your expectations.Your satisfaction is our greatest reward, and we take pride in providing our guests with a memorable experience. We look forward to welcoming you back on your next trip. Please do not hesitate to contact us if you have any questions or special requirements.Best regards,
