Note fondée sur 968 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
3,8 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 janv. 2015 sur Hotels
par un voyageur
Publié le 13 mars 2024 sur Expedia
The pool,dining and staff were excellent, some of the lawns and gardens needed attention
Commentaires de Gestion de l’hôtel
14 mars 2024 par Michael Rignall, Gestion de l’hôtel
Dear Stuart,Thankyou for taking the time to review your recent stay with us. Glad you enjoyed your stay and I will definitely pass on your feedback to the team.I will also speak to the gardeners as I know it has been difficult for them over the past few weeks with the excessive rain we have had.All the best
par un voyageur
Publié le 2 mars 2024 sur Wotif
Excellent gardens, quiet and friendly staff
Commentaires de Gestion de l’hôtel
4 mars 2024 par Michael Rignall, Gestion de l’hôtel
Dear Kingsly,Thankyou for a wonderful review. I think most would agree our staff are very friendly and work extremely hard to provide quality service. Kind Regards
par un voyageur
Publié le 25 févr. 2024 sur Expedia
The staff here tried very hard to provide quality service. The bar/restaurant was pretty good and the pool looked nice. The place was a bit run down though, and the noise from adjacent rooms was a bit much. I probably would not stay here again, but it would probably suit some people well.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Michael Rignall, Gestion de l’hôtel
Dear Andrina,Thankyou for taking the time to comment on your recent stay with us. The hotel is currently undergoing a refurbishment of its rooms and public area spaces. We hope to have this completed during the year.We do hope too see you again soon so we showcase our property as the premier destination in Townsville.Kind Regards
par un voyageur
Excellent Service
Publié le 27 janv. 2024 sur HotelsFantastic Customer service!
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Michael Rignall, Gestion de l’hôtel
Dear Anonymous,Thankyou for a great review. Always a pleasure to receive such wonderful feedback and I will definitely pass on to the team.Thankyou
par un voyageur
Publié le 6 janv. 2024 sur Wotif
Check-in was quick and friendly.
My room was clean and perfect for what I needed,
Buffet breakfast was fantastic.
Nice and close to shops.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Michael Rignall, Gestion de l’hôtel
Dear Tracy,Thankyou for a wonderful review of Mercure Townsville. Very pleasing to read your comments are glad you had a lovely stay. We do hope to see you again soon.All the best
par un voyageur
Publié le 2 janv. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Michael Rignall, Gestion de l’hôtel
Dear Sarita,Thankyou for a wonderful review of Mercure Townsville. Glad you enjoyed your stay with us.All the best
par un voyageur
Publié le 27 déc. 2023 sur Expedia
Clean, comfortable, safe and convenient.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Michael Rignall, Gestion de l’hôtel
Dear Cathy,Thankyou for a great review. Always a pleasure to receive such wonderful feedback. We do hope to see you again sometime soon.Kind Regards
par un voyageur
Publié le 19 déc. 2023 sur Lastminute
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Michael Rignall, Gestion de l’hôtel
Dear Madonna,Thankyou for taking the time to review your stay with us. We are continually looking for ways to improve our product and value any feedback you have.All the best
par un voyageur
Publié le 17 déc. 2023 sur Wotif
The staff was very helpful. Would stay there again
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Michael Rignall, Gestion de l’hôtel
Dear Gregory,Thankyou for a great review. Glad you enjoyed and we do hope to see you again soon.Kind Regards
