Ratings based on 300 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Oct. 23, 2023 on Hotels
Comment from Hotel Management
Nov. 16, 2023 by Nells Park Hotel Team, Hotel Management
Lieber Gast,vielen Dank für Ihre Bewertung. Wir möchten gerne uns weiterhin verbessern und freuen uns über konkretes Feedback, wenn etwas nicht zu Ihrer Zufriedenheit gewesen sein sollte. Mit freundlichen Grüßen aus dem Nells Park
2 out of 5
by A traveller

Posted Sep. 5, 2023 on Expedia
Incosistent communication about extra tax and charges from different staff. Was pressured to pay additional charges upon leaving higher than previously communicated and seemed off, left with a bad taste
Comment from Hotel Management
Sep. 6, 2023 by Ihr Feel-Good Manager vom Nells Park Hotel, Hotel Management
Es tut uns Leid, wegen dem Missverständnis.
4 out of 5
by A traveller

Posted Nov. 15, 2022 on Expedia
The restaurant was pleasant and food was delicious. The setting was very nice as well. Wine was incredible!
Comment from Hotel Management
Nov. 23, 2022 by Ihr Feel-Good Manager vom Nells Park Hotel, Hotel Management
We are very happy about your feedback, thank you.
5 out of 5
by A traveller

Posted Oct. 24, 2022 on Expedia
Great place, caring staff, very good restaurant. Park access.
Comment from Hotel Management
Nov. 8, 2022 by Feel-Good Manager vom Nells Park Hotel, Hotel Management
Thank you for your feedback. We are very happy about it.
4 out of 5
by A traveller

A great city break

Posted Oct. 9, 2022 on Hotels
A very nice modern hotel with good facilities. Web site didn't say that parking had to be paid for, only that parking was available. Overall the service was good, although the breakfast food was slow to be replenished and often ran out of certain items long before the end of breakfast service.
Comment from Hotel Management
Oct. 10, 2022 by Ihr Feel-Good Manager vom Nells Park Hotel, Hotel Management
Dear Guest,thank you for your feedback.We are sorry that the breakfast did not go according to your expectations. We are looking for a solution.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 2, 2022 on Expedia
5 out of 5
by A traveller

Posted May 29, 2022 on Hotels
Comment from Hotel Management
May 30, 2022 by Ihr Feel-Good Manager vom Nells Park Hotel, Hotel Management
Lieber Gast, vielen Dank für Ihre Bewertung. Wir freuen uns sehr darüber.
5 out of 5
by A traveller

Posted Aug. 19, 2021 on Hotels
Comment from Hotel Management
Oct. 6, 2021 by N.Mencher, Hotel Management
Danke für die Bewertung. Es freut uns, dass Sie zufrieden waren. Ihr Feel-Good Manager vom Nells Park Hotel
5 out of 5
by A traveller

Posted Aug. 12, 2021 on Hotels
Comment from Hotel Management
Oct. 6, 2021 by N.Mencher, Hotel Management
Wir freuen uns über die Bewertung, Dankeschön. Ihr Feel-Good Manager vom Nells Park Hotel
5 out of 5
by A traveller

Excellent stay

Posted Aug. 2, 2021 on Hotels
cannot highly enough recommend this wonderful place, great situated near a park and the great surrounding of Trier. Everything about this hotels is faultless including friendly service, a warm welcoming feeling and superb rooms. Fantastic balcony overviewing the big threes in the park, safe parking and super restaurant and breakfast buffet.
Comment from Hotel Management
Nov. 17, 2021 by N.Mencher, Hotel Management
Ganz herzlichen Dank für Ihr Feedback, das freut uns sehr. Ihr Feel-Good Manager vom Nells Park Hotel