Ratings based on 953 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
85% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 28, 2024 on Expedia
Beautiful property
Comment from Hotel Management
Mar. 5, 2024 by The Reception, Hotel Management
Dear Renee,We would like to thank you for your positive review.Hoping to welcome you again in our Starhotels Savoia Excelsior Palace in the near future,Sincerely
4 out of 5
by A traveller

Posted Feb. 15, 2024 on Expedia
Beautiful hotel in a great location. But, there were just some touches missing that I would expect from a hotel of this caliber. For example, there was no concierge on staff during the weekend we stayed, the bathroom tub had only a half shower door enclosure which is not always effective in keeping water from spraying outside the tub, we were only provided one bathrobe and there was no turn down service.
Comment from Hotel Management
Feb. 16, 2024 by The Reception, Hotel Management
Dear Grace,We would like to thank you first for your feedback concerning your stay at the Starhotels Savoia Excelsior Palace.Please rest assured that all your review details will be taken into consideration by our management to improve the hotel internal organization and quality standards. We certainly look forward to welcoming you back.Best regards
5 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
the ample rooms and lobby were nice staff. was great
Comment from Hotel Management
Feb. 16, 2024 by The Reception, Hotel Management
Dear E Anthony,Thank you so much for sharing your experience at the Savoia Excelsior Palace with us.One of our first service aims is making our guests feeling welcome and comfortable and your words pay us back for our effort. We certainly look forward to welcoming you back.Best regards
5 out of 5
by A traveller

Posted Jan. 25, 2024 on Hotels
Best hotel in Tirieste!
Comment from Hotel Management
Feb. 16, 2024 by The Reception, Hotel Management
Dear John,We really appreciate your review.We are pleased to know that our service leaved up to your expectations.Looking forward to welcoming you back in our Starhotels Savoia Excelsior Palace we send our best regards
4 out of 5
by A traveller from BARRHEAD

Posted Jan. 14, 2024 on Expedia
Comment from Hotel Management
Jan. 19, 2024 by Reception, Hotel Management
We would like to thank you for your positive rating. Hoping to welcome you again in our Starhotels Savoia Excelsior Palace in the near future, Yours faithfully
5 out of 5
by A traveller

Will return

Posted Dec. 31, 2023 on Hotels
The hotel was fabulous, every thing was spotless.The staff were so helpfull giving us directions to a restaurant after our late arrival due to aflight delay.
Comment from Hotel Management
Jan. 6, 2024 by Savoia Excelsior Palace, Hotel Management
Dear Mairead,We really appreciate your positive review on our Hotel. We are pleased to know that our service lived up to your expectations. Thank you for your careful description about your stay in Trieste. Looking forward to welcoming you again in our Starhotels Savoia Excelsior Palace we send our Best regards,The Reception
5 out of 5
by A traveller from Minneapolis

Posted Dec. 30, 2023 on Expedia
Hotel was great, but Trieste as a whole was not welcoming to tourists.
Comment from Hotel Management
Jan. 6, 2024 by Savoia Excelsior Palace, Hotel Management
Dear Heather,We really appreciate your positive review about our Hotel. We are pleased to know that our service lived up to your expectations. Looking forward to welcoming you again in our Starhotels Savoia Excelsior Palace.Best regards,The Reception
5 out of 5
by A traveller

Rooms fit for a king

Posted Dec. 23, 2023 on Hotels
Felt like royalty in this Hapsburg era building, with wonderful views of the harbor from our balcony endowed room…Rick Steves should really put Trieste on his travel book itinerary and to mention this fine hotel…
Comment from Hotel Management
Dec. 25, 2023 by The Reception, Hotel Management
Dear Robert,We thank you for the beautiful words dedicated to our structure. It is always very appreciated to receive a positive feedback. We are honored to have offered an attentive service that lives up to your expectations.With the hope of being able to welcome you again to our Starhotels Savoia Excelsior Palace, we send our best regards.
5 out of 5
by A traveller from san antonio

Posted Nov. 29, 2023 on Expedia
Great place for relax, luxury instalations and wonderfull foof
Comment from Hotel Management
Nov. 30, 2023 by The Reception, Hotel Management
Dear Veronica,Thank you for your positive review about our hotel. We are glad you enjoyed your stay with us and we hope to be able to welcoming you back to Trieste in a future occasion. Sincerely,
5 out of 5
by A traveller from san antonio

Posted Nov. 26, 2023 on Expedia
Wonderfull
Comment from Hotel Management
Nov. 28, 2023 by The Reception, Hotel Management
Dear Veronica,We would like to thank you for your positive review.Hoping to welcome you again in our Starhotels Savoia Excelsior Palace in the near future,Sincerely